Afrihost Business Uncapped Feedback - 2

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AfriGenie said:
Apologies! Seems that I typed out a reply, saved it, but never actually sent it. :(

Honestly, that latency spikes that you experience when someone is streaming from Youtube on your network could be caused by a number of factors. How many devices are connecting to the modem? Are these devices using WiFi or LAN? Are you seeing something similar happen with other services?
Click to expand...

Lucazade said:
@AfriGenie

It happens on all devices but it seems worse on LAN connected devices. As for number of devices we looking at 2 LAN connected and about 3 WiFi ones. I personally suspect YouTube has been given highest priority from your guys end if this is even possible. A friend suggested it was shaping of some sort but the issue has persisted since I upgraded to business.
Click to expand...

AfriGenie said:
I just thought of this, can you run a traceroute to Afrihost.com with a Youtube video playing / buffering, then another traceroute without Youtube running, this should then show us exactly where the latency is creeping in.
Click to expand...


As requested:

Without a video playing:

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 7 ms 7 ms 8 ms 105-236-12-193-esr-lo.mtnbusiness.co.za [105.236.12.193]
3 8 ms 9 ms 8 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178.41]
4 9 ms 8 ms 7 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 8 ms 8 ms 8 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
6 11 ms 10 ms 10 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 13 ms 12 ms 10 ms 196.44.31.99
8 108 ms 11 ms 11 ms 196.30.1.53
9 10 ms 10 ms 10 ms 196.31.220.25
10 209 ms 16 ms 11 ms 196.31.63.206
11 9 ms 13 ms 9 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 238 ms 10 ms 10 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.


With a video playing:

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 843 ms 948 ms 1069 ms 105-236-12-193-esr-lo.mtnbusiness.co.za [105.236.12.193]
3 882 ms 667 ms 779 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178.41]
4 878 ms 224 ms 12 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 9 ms 10 ms 10 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
6 10 ms 11 ms 10 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 10 ms 10 ms 10 ms 196.44.31.99
8 10 ms 11 ms 20 ms 196.30.1.53
9 128 ms 130 ms 130 ms 196.31.220.25
10 390 ms 444 ms 505 ms 196.31.63.206
11 820 ms 821 ms 786 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 855 ms 896 ms 915 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
Lucazade said:
As requested:

Without a video playing:

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 7 ms 7 ms 8 ms 105-236-12-193-esr-lo.mtnbusiness.co.za [105.236.12.193]
3 8 ms 9 ms 8 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178.41]
4 9 ms 8 ms 7 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 8 ms 8 ms 8 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
6 11 ms 10 ms 10 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 13 ms 12 ms 10 ms 196.44.31.99
8 108 ms 11 ms 11 ms 196.30.1.53
9 10 ms 10 ms 10 ms 196.31.220.25
10 209 ms 16 ms 11 ms 196.31.63.206
11 9 ms 13 ms 9 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 238 ms 10 ms 10 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.


With a video playing:

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 843 ms 948 ms 1069 ms 105-236-12-193-esr-lo.mtnbusiness.co.za [105.236.12.193]
3 882 ms 667 ms 779 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178.41]
4 878 ms 224 ms 12 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 9 ms 10 ms 10 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
6 10 ms 11 ms 10 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 10 ms 10 ms 10 ms 196.44.31.99
8 10 ms 11 ms 20 ms 196.30.1.53
9 128 ms 130 ms 130 ms 196.31.220.25
10 390 ms 444 ms 505 ms 196.31.63.206
11 820 ms 821 ms 786 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 855 ms 896 ms 915 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

Wow...

That's quite a big difference... What worries me is that you're seeing such a jump in latency from the second hop, which is the connection between your ADSL modem and the Telkom Exchange.

That would probably explain why the latency remained when you upgraded your account. Just to confirm, you are getting this consistently at all times of the day?
 
AfriGenie said:
Wow...

That's quite a big difference... What worries me is that you're seeing such a jump in latency from the second hop, which is the connection between your ADSL modem and the Telkom Exchange.

That would probably explain why the latency remained when you upgraded your account. Just to confirm, you are getting this consistently at all times of the day?
Click to expand...

No matter the time of day, If a video starts playing this is what the ping does. For several months I'll add.
 
Last edited:
AfriGuy said:
It seems like your line is being saturated really easily. Do you have any form of QoS on your end?
Click to expand...

No my router does not support any sort of QoS but I can assure you its not router related as I've been through 3 different routers since this issue started and one of the routers did have some sort of QoS and it changed nothing.
 
AfriGuy said:
It seems like your line is being saturated really easily. Do you have any form of QoS on your end?
Click to expand...

Pardon my ignorance, but shouldn't a line get saturated when it's sending a lot of data per second?

Also, have you thought of anything I could do to resolve my streaming problems I reported here with tests last night? Overall line speed improved to normal, as I posted here, but streaming still broken.
 
Lucazade said:
No my router does not support any sort of QoS but I can assure you its not router related as I've been through 3 different routers since this issue started and one of the routers did have some sort of QoS and it changed nothing.
Click to expand...

Hhmm, OK.
And it's only streaming that does this? Any other devices hooked up at the time of testing?
 
Ho3n3r said:
Pardon my ignorance, but shouldn't a line get saturated when it's sending a lot of data per second?

Also, have you thought of anything I could do to resolve my streaming problems I reported here with tests last night? Overall line speed improved to normal, as I posted here, but streaming still broken.
Click to expand...

It does indeed. Lots of concurrent connections is the easiest way to get it done. Dropbox is a good example, if you upload something the latency goes crazy.

Could you shoot me a PM with your info a few tests please?
 
AfriGuy said:
Hhmm, OK.
And it's only streaming that does this? Any other devices hooked up at the time of testing?
Click to expand...

No I made sure at the time the only device connected was my PC via LAN and yes it appears to be only streaming.
 
Last edited:
electrofreeze said:
download speeds are down the crapper again
looks like throttling or shaping
Click to expand...

Thought it was just me. Not completely down but about half normal speed. Have just installed windows on new drive so will keep testing today and see if it continues.
 
TEXTILE GUY said:
Pinging youtube-ui.l.google.com [66.8.14.57] with 32 bytes of data:
Reply from 66.8.14.57: bytes=32 time=143ms TTL=56
Reply from 66.8.14.57: bytes=32 time=115ms TTL=56
Request timed out.
Reply from 66.8.14.57: bytes=32 time=225ms TTL=56

Ping statistics
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 115ms, Maximum = 225ms, Average = 161ms


Not great for you tube.
Click to expand...

http://mybroadband.co.za/vb/showthread.php/686772-Afrihost-Uncapped-Slow-in-the-Afternoons

Seems that youtube is a bit shyte all round ...

Any advice? Anyone having issues with YT?

I know last night, it was ridiculously bad.
 
And here we go again, :whistle:

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 * * * Request timed out.
2 112 ms 142 ms 109 ms 41.181.221.213
3 142 ms 143 ms 145 ms 41.181.221.214
4 147 ms 146 ms 146 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 161 ms 158 ms 159 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 135 ms 141 ms 132 ms 196.44.31.97
7 147 ms 151 ms 152 ms 196.30.1.39
8 128 ms 126 ms 123 ms 196.31.220.21
9 140 ms 140 ms 145 ms 196.31.63.202
10 155 ms 155 ms 155 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 165 ms 164 ms 163 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.


Edit: Afrihost 3G APN dead now as well??

Scratch that,

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 * * * Request timed out.
2 522 ms 512 ms 603 ms 41.181.221.213
3 523 ms 553 ms 567 ms 41.181.221.214
4 603 ms 604 ms 602 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 612 ms 603 ms 601 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 521 ms 547 ms 551 ms 196.44.31.97
7 528 ms 526 ms 523 ms 196.30.1.39
8 540 ms 540 ms 545 ms 196.31.220.21
9 560 ms 655 ms 677 ms 196.31.63.202
10 701 ms 550 ms 660 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 722 ms 734 ms 720 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
Last edited:
Looking a bit bad ATM - see Hummercellc above and TEXTILE GUY below ......

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 18 ms 27 ms 8 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 109 ms 126 ms 113 ms 41.181.221.214
4 125 ms 168 ms 124 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 128 ms 113 ms 110 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 132 ms 112 ms 119 ms 196.44.31.97
7 111 ms 115 ms 113 ms 196.31.220.12
8 108 ms 112 ms 139 ms 196.31.220.25
9 100 ms 115 ms 116 ms 196.31.63.206
10 113 ms 133 ms 130 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 112 ms 92 ms 107 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.


Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 2 ms <1 ms 192.168.1.1
2 10 ms 8 ms 10 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 107 ms 110 ms 167 ms 41.181.221.214
4 170 ms 129 ms 134 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 132 ms 140 ms 111 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 171 ms 110 ms 121 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
7 132 ms 144 ms 153 ms 196.31.220.12
8 162 ms 177 ms 181 ms 196.31.220.25
9 110 ms 112 ms 115 ms 196.31.63.206
10 131 ms 130 ms 126 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 109 ms 109 ms 109 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
Yeah torrents in the bin too

Internets slower than my mentally challenged cousin in a wheel chair ............

/waits for human rights activists to go ballistic - helps pass the time till internet comes right.
 
Hummercellc said:
And here we go again, :whistle:

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 * * * Request timed out.
2 112 ms 142 ms 109 ms 41.181.221.213
3 142 ms 143 ms 145 ms 41.181.221.214
4 147 ms 146 ms 146 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 161 ms 158 ms 159 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 135 ms 141 ms 132 ms 196.44.31.97
7 147 ms 151 ms 152 ms 196.30.1.39
8 128 ms 126 ms 123 ms 196.31.220.21
9 140 ms 140 ms 145 ms 196.31.63.202
10 155 ms 155 ms 155 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 165 ms 164 ms 163 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.


Edit: Afrihost 3G APN dead now as well??

Scratch that,

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 * * * Request timed out.
2 522 ms 512 ms 603 ms 41.181.221.213
3 523 ms 553 ms 567 ms 41.181.221.214
4 603 ms 604 ms 602 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 612 ms 603 ms 601 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 521 ms 547 ms 551 ms 196.44.31.97
7 528 ms 526 ms 523 ms 196.30.1.39
8 540 ms 540 ms 545 ms 196.31.220.21
9 560 ms 655 ms 677 ms 196.31.63.202
10 701 ms 550 ms 660 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 722 ms 734 ms 720 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

o.0
I'm not sure this is us - looks like your exchange is bringing the latency up here :( Do you have another account to test with?
 
TEXTILE GUY said:
Looking a bit bad ATM - see Hummercellc above and TEXTILE GUY below ......

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 18 ms 27 ms 8 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 109 ms 126 ms 113 ms 41.181.221.214
4 125 ms 168 ms 124 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 128 ms 113 ms 110 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 132 ms 112 ms 119 ms 196.44.31.97
7 111 ms 115 ms 113 ms 196.31.220.12
8 108 ms 112 ms 139 ms 196.31.220.25
9 100 ms 115 ms 116 ms 196.31.63.206
10 113 ms 133 ms 130 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 112 ms 92 ms 107 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.


Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 2 ms <1 ms 192.168.1.1
2 10 ms 8 ms 10 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.
1]
3 107 ms 110 ms 167 ms 41.181.221.214
4 170 ms 129 ms 134 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 132 ms 140 ms 111 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 171 ms 110 ms 121 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
7 132 ms 144 ms 153 ms 196.31.220.12
8 162 ms 177 ms 181 ms 196.31.220.25
9 110 ms 112 ms 115 ms 196.31.63.206
10 131 ms 130 ms 126 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 109 ms 109 ms 109 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

I keep forgetting where in the country you are, sorry :(
We made some changes on the South IPC which looks like it's spiking the latency here. It should normalise in a few mins.
 
Definitely not my exchange, Mweb and WebAfrica both fine

WebAfrica

Tracing route to is.co.za [196.26.2.114]
over a maximum of 30 hops:

1 * * * Request timed out.
2 8 ms 8 ms 8 ms 196.38.74.246
3 8 ms 7 ms 7 ms cdsl1-umh-gi0-0-0-3102.ip.isnet.net [196.38.74.245]
4 8 ms 8 ms 8 ms 196.26.210.200
5 8 ms 8 ms 8 ms mi-za-umh-p8-ten-0-0-0-1.ip.isnet.net [168.209.93.240]
6 8 ms 8 ms 8 ms mi-za-umh-p7-ten-0-0-0-1.ip.isnet.net [168.209.93.203]
7 18 ms 19 ms 18 ms mi-za-bry-p7-lo0.ip.isnet.net [168.209.255.208]
8 18 ms ms 18 ms core2a-bry-gi1-0-0.ip.isnet.net [168.209.218.2]
9 18 ms 19 ms 18 ms bry.it.is.co.za [196.14.64.36]

Trace complete.


AfriGuy said:
o.0
I'm not sure this is us - looks like your exchange is bringing the latency up here :( Do you have another account to test with?
Click to expand...
 
Last edited:
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