Afrihost Business Uncapped Feedback - 2

[MaxST]

Not looking that great here
Would you be able to run another test in an hours time to compare?

Will do, will also be able to add that Boksburgs tracert too with the same issues ( I hope i am wrong though)

 

[MaxST]

Not looking that great here
Would you be able to run another test in an hours time to compare?

C:\Users\Neil>tracert www.google.co.za

Tracing route to www.google.co.za [216.58.223.35]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 31 ms 33 ms 32 ms 105-236-15-1-esr-lo.mtnbusiness.co.za [105.236.1
5.1]
3 33 ms 36 ms 34 ms ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178
.5]
4 38 ms 35 ms 36 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 33 ms 35 ms 36 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
6 37 ms 36 ms 34 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.22
4]
7 36 ms 35 ms 38 ms rb-cr-1.za--jh-cr-2.za-b.mtnns.net [196.44.31.17
0]
8 44 ms 38 ms 40 ms 41.181.139.109
9 39 ms 43 ms * 72.14.194.74
10 37 ms 36 ms 35 ms 72.14.239.129
11 35 ms 35 ms 37 ms jnb01s08-in-f3.1e100.net [216.58.223.35]

Trace complete.

boksburg in load shedding... thanks eskom.... maybe they fixed my internet

 

[AfriGuy]

C:\Users\Neil>tracert www.google.co.za

Tracing route to www.google.co.za [216.58.223.35]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 31 ms 33 ms 32 ms 105-236-15-1-esr-lo.mtnbusiness.co.za [105.236.1
5.1]
3 33 ms 36 ms 34 ms ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178
.5]
4 38 ms 35 ms 36 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 33 ms 35 ms 36 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
6 37 ms 36 ms 34 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.22
4]
7 36 ms 35 ms 38 ms rb-cr-1.za--jh-cr-2.za-b.mtnns.net [196.44.31.17
0]
8 44 ms 38 ms 40 ms 41.181.139.109
9 39 ms 43 ms * 72.14.194.74
10 37 ms 36 ms 35 ms 72.14.239.129
11 35 ms 35 ms 37 ms jnb01s08-in-f3.1e100.net [216.58.223.35]

Trace complete.

boksburg in load shedding... thanks eskom.... maybe they fixed my internet

This looks much better compared to the last test. What's your overall experience like at the moment?

 

[AfriGuy]

Hey guys. I'm officially ending my day, and on leave for the next week I've disabled my inbox so I don't miss anyones messages. I'll be back on 28 April, you're in good hands with AfriMan and AfriGenie. Have a good one!

 

[MaxST]

This looks much better compared to the last test. What's your overall experience like at the moment?

No issues.... first time this week.... and as of 21:33... it is still stable

 

[MaxST]

Hey guys. I'm officially ending my day, and on leave for the next week I've disabled my inbox so I don't miss anyones messages. I'll be back on 28 April, you're in good hands with AfriMan and AfriGenie. Have a good one!

Enjoy your leave... dont think of us

 

[Dianysis]

Just after 9 - my downloads are crawling. Been awesome all afternoon and most of evening.

 

[ghostR]

Just after 9 - my downloads are crawling. Been awesome all afternoon and most of evening.

Until AfriRunAround left the forum that is.

 

[Dianysis]

And now after 10, it is even worse. Everything is pretty much belly up - browsing is slow, YouTube is slow ( lost connection to server), p2p, everything.... What the actual f***??? And if I do tracerts etc nothing ever really comes of it.

Again I ask, how much of this is due to load shedding ending for most areas at 10 causing pressure on the network?

 

[ghostR]

And now after 10, it is even worse. Everything is pretty much belly up - browsing is slow, YouTube is slow ( lost connection to server), p2p, everything.... What the actual f***??? And if I do tracerts etc nothing ever really comes of it.

Again I ask, how much of this is due to load shedding ending for most areas at 10 causing pressure on the network?

Probably a lot of it... But they don't care... Wait till something magical happens

 

[Dianysis]

I realise there is an issue with my exchange, but looking at the huge differences between AH and my webafrica account below, I am pretty sure my exchange cannot be blamed for everything......


AH: www.youtube.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 52 | 52 | 1 | 1 | 2 | 1 |
| 105-236-9-1-esr-lo.mtnbusiness.co.za - 8 | 41 | 38 | 24 | 437 | 1199 | 46 |
| ipc-recieve-rb-4a.za.mtnbusiness.net - 16 | 32 | 27 | 28 | 585 | 1208 | 71 |
| rb-cr-1.za--rb-dca-1.za-a.mtnns.net - 20 | 30 | 24 | 31 | 650 | 1100 | 38 |
| jh-cr-2.za--rb-cr-1.za-b.mtnns.net - 27 | 26 | 19 | 36 | 343 | 1107 | 36 |
| qux-jh-dca-2.za-b.za.mtnbusiness.net - 0 | 52 | 52 | 26 | 458 | 1172 | 70 |
| rb-cr-2.za--jh-cr-1.za.mtnns.net - 20 | 30 | 24 | 35 | 610 | 1214 | 35 |
| 41.181.139.99 - 26 | 27 | 20 | 35 | 562 | 1087 | 60 |
| 72.14.194.74 - 11 | 38 | 34 | 27 | 497 | 1215 | 47 |
| 72.14.239.129 - 20 | 30 | 24 | 36 | 525 | 1096 | 255 |
| jnb01s08-in-f14.1e100.net - 20 | 31 | 25 | 28 | 615 | 1052 | 47 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

WebAfrica: www.youtube.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 53 | 53 | 1 | 2 | 24 | 1 |
| 196-210-149-129.dynamic.isadsl.co.za - 8 | 40 | 37 | 24 | 38 | 49 | 40 |
| 196.38.73.113 - 8 | 42 | 39 | 29 | 42 | 52 | 46 |
| cdsl2-rba-vl150.ip.isnet.net - 11 | 37 | 33 | 27 | 38 | 49 | 45 |
| core1b-pkl-te0-0-0-0.ip.isnet.net - 8 | 40 | 37 | 29 | 39 | 50 | 49 |
| 168.209.1.179 - 5 | 45 | 43 | 28 | 45 | 92 | 50 |
| 72.14.205.16 - 8 | 41 | 38 | 30 | 40 | 48 | 41 |
| 72.14.239.129 - 8 | 41 | 38 | 32 | 40 | 50 | 44 |
| jnb01s08-in-f14.1e100.net - 8 | 41 | 38 | 36 | 44 | 53 | 52 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[ghostR]

I realise there is an issue with my exchange, but looking at the huge differences between AH and my webafrica account below, I am pretty sure my exchange cannot be blamed for everything......


AH: www.youtube.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 52 | 52 | 1 | 1 | 2 | 1 |
| 105-236-9-1-esr-lo.mtnbusiness.co.za - 8 | 41 | 38 | 24 | 437 | 1199 | 46 |
| ipc-recieve-rb-4a.za.mtnbusiness.net - 16 | 32 | 27 | 28 | 585 | 1208 | 71 |
| rb-cr-1.za--rb-dca-1.za-a.mtnns.net - 20 | 30 | 24 | 31 | 650 | 1100 | 38 |
| jh-cr-2.za--rb-cr-1.za-b.mtnns.net - 27 | 26 | 19 | 36 | 343 | 1107 | 36 |
| qux-jh-dca-2.za-b.za.mtnbusiness.net - 0 | 52 | 52 | 26 | 458 | 1172 | 70 |
| rb-cr-2.za--jh-cr-1.za.mtnns.net - 20 | 30 | 24 | 35 | 610 | 1214 | 35 |
| 41.181.139.99 - 26 | 27 | 20 | 35 | 562 | 1087 | 60 |
| 72.14.194.74 - 11 | 38 | 34 | 27 | 497 | 1215 | 47 |
| 72.14.239.129 - 20 | 30 | 24 | 36 | 525 | 1096 | 255 |
| jnb01s08-in-f14.1e100.net - 20 | 31 | 25 | 28 | 615 | 1052 | 47 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

WebAfrica: www.youtube.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 53 | 53 | 1 | 2 | 24 | 1 |
| 196-210-149-129.dynamic.isadsl.co.za - 8 | 40 | 37 | 24 | 38 | 49 | 40 |
| 196.38.73.113 - 8 | 42 | 39 | 29 | 42 | 52 | 46 |
| cdsl2-rba-vl150.ip.isnet.net - 11 | 37 | 33 | 27 | 38 | 49 | 45 |
| core1b-pkl-te0-0-0-0.ip.isnet.net - 8 | 40 | 37 | 29 | 39 | 50 | 49 |
| 168.209.1.179 - 5 | 45 | 43 | 28 | 45 | 92 | 50 |
| 72.14.205.16 - 8 | 41 | 38 | 30 | 40 | 48 | 41 |
| 72.14.239.129 - 8 | 41 | 38 | 32 | 40 | 50 | 44 |
| jnb01s08-in-f14.1e100.net - 8 | 41 | 38 | 36 | 44 | 53 | 52 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The issues are a lot better on the WA account...

 

[Dianysis]

Don't have the patience for this right now.

And AH, when I do eventually get a reply on Monday, please:

1. Don't tell me that there isn't any issues on the network - I really don't care. I am having an issue and that is what matters to me.

2. Don't just tell me that there was a peak in demand between X pm and Y pm - I really don't care. If there is a peak in demand - then why is your network affected so badly?

3. Don't ask me if I am seeing any problems with other protocals - EVERYTHING is slow.

4. Don't ask me how latencies are - they are high on AH as can be seen on the tracerts.

Please provide a reply that can actually improve my situation.

Thank you.

 

[ghostR]

Don't have the patience for this right now.

And AH, when I do eventually get a reply on Monday, please:

1. Don't tell me that there isn't any issues on the network - I really don't care. I am having an issue and that is what matters to me.

2. Don't just tell me that there was a peak in demand between X pm and Y pm - I really don't care. If there is a peak in demand - then why is your network affected so badly?

3. Don't ask me if I am seeing any problems with other protocals - EVERYTHING is slow.

4. Don't ask me how latencies are - they are high on AH as can be seen on the tracerts.

Please provide a reply that can actually improve my situation.

Thank you.

Please can you PM afripeeps your account details and the team will look into it further...

 

[Gavin107]

Something has been wrong all day...

I dont understand why if the trace route shows relatively low latency (am I wrong?), throughput should be so bad? What are these "Request time out" - is this congestion or packet loss and what causes it?

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=58 time=18 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=58 time=18 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=58 time=18 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=58 time=18 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=58 time=19 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=55 time=19 ms
Request timeout for icmp_seq 2
64 bytes from 8.8.8.8: icmp_req=3 ttl=55 time=41 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=55 time=45 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=55 time=19 ms


Trace Test:

traceroute -n 197.242.144.102

1 192.168.0.1 * * *
2 Request timed out * * *
3 41.181.221.217 28.648 ms 18.287 ms 18.111 ms
4 41.181.221.218 18.054 ms 18.104 ms 17.506 ms
5 41.181.165.118 49.489 ms 17.867 ms
Request timed out *
6 Request timed out * *
196.44.31.122 18.623 ms
7 196.44.0.221 18.207 ms 18.604 ms 18.63 ms
8 196.30.1.53 18.696 ms
196.31.220.10 18.057 ms
196.30.1.39 18.998 ms
9 Request timed out *
196.31.220.21 18.128 ms
196.31.220.27 19.017 ms
10 196.31.63.206 21.878 ms 18.319 ms
196.31.63.202 18.344 ms
11 196.30.42.133 18.492 ms 18.436 ms 18.292 ms
12 Request timed out *
197.242.144.102 19.193 ms 18.908 ms
13 197.242.144.102 18.444 ms


traceroute -n 8.8.8.8

1 192.168.0.1 * * *
2 Request timed out * * *
3 41.181.221.217 18.383 ms 18.655 ms 17.816 ms
4 41.181.221.218 20.124 ms 17.747 ms 17.319 ms
5 41.181.165.118 17.644 ms 17.407 ms 17.503 ms
6 196.44.0.155 17.856 ms
196.44.31.122 18.177 ms 55.705 ms
7 41.181.139.99 20.142 ms 21.64 ms 18.132 ms
8 72.14.194.74 24.145 ms 18.153 ms 18.754 ms
9 72.14.239.35 19.043 ms 18.469 ms
72.14.239.33 19.048 ms
10 Request timed out *
8.8.8.8 21.05 ms 19.124 ms
11 8.8.8.8 18.47 ms

 

[Mike43110]

Well - 1000ms+ on star citizen tonight. Was 300 the past few nights, tonight was unacceptable.

 

[TEXTILE GUY]

So, A dude called Xander at AH reckons

.Kindly note that the your latency spikes on the second hop which means it can be an issue with the IPC or an issue with the exchange

Now Xander is quite a lekker ou. I have dealt with him in the past and I am inclined to give him the benefit of the doubt .... so I checked and got this ...

Afrihost
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 152 ms 171 ms 116 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.1]

Telkom
Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 11 ms 9 ms 7 ms dsl-165-145-8-01.telkomadsl.co.za [165.145.8.1]

I am NOT the expert here .... there are far smarter fish on these matters .... but something doesnt look good.

 

[ghostR]

So, A dude called Xander at AH reckons


Now Xander is quite a lekker ou. I have dealt with him in the past and I am inclined to give him the benefit of the doubt .... so I checked and got this ...

Afrihost
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 152 ms 171 ms 116 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.1]

Telkom
Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 11 ms 9 ms 7 ms dsl-165-145-8-01.telkomadsl.co.za [165.145.8.1]

I am NOT the expert here .... there are far smarter fish on these matters .... but something doesnt look good.

Looking at the second hop on your Afrihost tracert - AfriPeeps will 99% tell you that your exchange is congested and it has nothing to do with your network.

However, you can see this is not the case on the Telkom Traceroute.

For good measure, Could you get a 1 Gig Crystal Web Free account - http://crystalweb.co.za/free-trial.php

And post a traceroute while using their network. So then we have 3 different ISPs and backbones we are looking at.

 

[Mypro-D]

I had the same thing.
A month ago when I called their support team in the evening I was told ( there is an IPC issue ) I asked again to confirm and he said yes, all the directors are still there discussing.
I posted this a while back on the forum and was told the support guys are giving out the wrong info... Lol x 12.

 

[TEXTILE GUY]

Looking at the second hop on your Afrihost tracert - AfriPeeps will 99% tell you that your exchange is congested and it has nothing to do with your network.

However, you can see this is not the case on the Telkom Traceroute.

For good measure, Could you get a 1 Gig Crystal Web Free account - http://crystalweb.co.za/free-trial.php

And post a traceroute while using their network. So then we have 3 different ISPs and backbones we are looking at.

Cool - thanks

Waiting for CW to send me login details and I will pull a tracert.

Thanks for your help.