Afrihost Business Uncapped Feedback - 2

AfriGuy · Nov 6, 2014

Dianysis said:
I will pass them on to them. Still haven't heard anything from anyone at critical care.

I'm sure they'll be in touch today. As mentioned, they've got a small queue to work through first.

Dianysis · Nov 6, 2014

I appreciate that. But as mentioned, I have hardly been able to use my internet for almost 2 weeks now. But I must pay for a full month's service...........

Dianysis · Nov 6, 2014

And no, I am not looking for some refund or anything of the sort. I just want the service I am paying for.

AfriGuy · Nov 6, 2014

Dianysis said:
I appreciate that. But as mentioned, I have hardly been able to use my internet for almost 2 weeks now. But I must pay for a full month's service...........

I can't action a credit on the account I'm afraid, our team may be able to discuss any further options though.

Dianysis · Nov 6, 2014

AfriGuy said:
I can't action a credit on the account I'm afraid, our team may be able to discuss any further options though.

Please read my second message. I do not want a refund or credit or anything else. Just the service I am paying for.

AfriGuy · Nov 6, 2014

Dianysis said:
Please read my second message. I do not want a refund or credit or anything else. Just the service I am paying for.

Just read it now, I fully understand you want it to work. I'm sure we can work something out.

8-BALL · Nov 6, 2014

Hey afriguy, mailed afriman@afi... with the result of the ticket I logged yesterday.

AfriGuy · Nov 6, 2014

8-BALL said:
Hey afriguy, mailed afriman@afi... with the result of the ticket I logged yesterday.

Thanks, I'll take a look at this ASAP!

Refugee_ZA · Nov 6, 2014

AfriGuy said:
Sorry to hear this
We're usually only around until 8pm or so. I don't have a PM from you, did you maybe PM AfriMan?

No, I sent the PM to you.

Type RSA · Nov 6, 2014

Howsit AfriGuy,

Just want to say thanks for the effort on my line. It is running perfectly now. Hoping it will stay this way now.

Ta

I34z1k · Nov 6, 2014

Anyone else experiencing severe shaping this morning? P2p crashed at 7am and webpages are very slow to load

Segg · Nov 6, 2014

AfriGuy said:
The network was definitely quieter at the time of posting. Did you manage to run any other tests? Perhaps with a different ISP?

Nope, just with the uncapped account in question, it pulled through 3.5mbps so I didn't test further

AfriGuy · Nov 6, 2014

Refugee_ZA said:
No, I sent the PM to you.

Ah sorry dude, just seen it

Will reply in a few mins.

AfriGuy · Nov 6, 2014

Type RSA said:
Howsit AfriGuy,

Just want to say thanks for the effort on my line. It is running perfectly now. Hoping it will stay this way now.

Ta

Awesome news dude, seemed like the slower sync did the trick

AfriGuy · Nov 6, 2014

I34z1k said:
Anyone else experiencing severe shaping this morning? P2p crashed at 7am and webpages are very slow to load

Shouldn't be slow.
Is it just your P2P that's slow?

HelterSkelter · Nov 6, 2014

Blegggg... Flickr sloooow, most of the time on Afrihost, Flickr is slow.

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

Code:

C:\Users\User>tracert flickr.com

Tracing route to flickr.com [69.147.76.173]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Billion.400G [10.0.0.2]
  2     7 ms     8 ms     8 ms  105-236-2-65-esr-lo.mtnbusiness.co.za [105.236.2
.65]
  3    29 ms    12 ms     9 ms  41.181.221.250
  4    58 ms     *       59 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  5    99 ms   106 ms    78 ms  jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
  6   235 ms   257 ms     *     ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
  7     *      276 ms   289 ms  ge-1-1-0.pat1.the.yahoo.com [195.66.224.129]
  8   421 ms   415 ms   466 ms  so-0-1-0.pat2.nyc.yahoo.com [216.115.96.30]
  9   537 ms   459 ms   487 ms  ae-2.pat2.bfz.yahoo.com [216.115.100.74]
 10   479 ms   472 ms   425 ms  ae-3.msr2.bf1.yahoo.com [216.115.100.31]
 11   510 ms   441 ms   434 ms  UNKNOWN-98-139-128-X.yahoo.com [98.139.128.11]
 12   451 ms   476 ms   466 ms  et-18-25.fab6-1-gdc.bf1.yahoo.com [98.139.128.63
]
 13   457 ms   472 ms   392 ms  po-14.bas1-10-prd.bf1.yahoo.com [69.147.72.139]

 14   417 ms   367 ms   392 ms  fts.flickr.vip.bf1.yahoo.com [69.147.76.173]

Trace complete.

C:\Users\User>

AfriGuy · Nov 6, 2014

HelterSkelter said:

Blegggg... Flickr sloooow, most of the time on Afrihost, Flickr is slow.

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

Code:

C:\Users\User>tracert flickr.com

Tracing route to flickr.com [69.147.76.173]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Billion.400G [10.0.0.2]
  2     7 ms     8 ms     8 ms  105-236-2-65-esr-lo.mtnbusiness.co.za [105.236.2
.65]
  3    29 ms    12 ms     9 ms  41.181.221.250
  4    58 ms     *       59 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  5    99 ms   106 ms    78 ms  jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
  6   235 ms   257 ms     *     ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
  7     *      276 ms   289 ms  ge-1-1-0.pat1.the.yahoo.com [195.66.224.129]
  8   421 ms   415 ms   466 ms  so-0-1-0.pat2.nyc.yahoo.com [216.115.96.30]
  9   537 ms   459 ms   487 ms  ae-2.pat2.bfz.yahoo.com [216.115.100.74]
 10   479 ms   472 ms   425 ms  ae-3.msr2.bf1.yahoo.com [216.115.100.31]
 11   510 ms   441 ms   434 ms  UNKNOWN-98-139-128-X.yahoo.com [98.139.128.11]
 12   451 ms   476 ms   466 ms  et-18-25.fab6-1-gdc.bf1.yahoo.com [98.139.128.63
]
 13   457 ms   472 ms   392 ms  po-14.bas1-10-prd.bf1.yahoo.com [69.147.72.139]

 14   417 ms   367 ms   392 ms  fts.flickr.vip.bf1.yahoo.com [69.147.76.173]

Trace complete.

C:\Users\User>

The latency here is really high for international

Do you have a 1GB account to test with?

HelterSkelter · Nov 6, 2014

Code:

C:\Users\User>tracert flickr.com

Tracing route to flickr.com [69.147.76.173]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Billion.400G [10.0.0.2]
  2     8 ms     7 ms     8 ms  105-236-2-65-esr-lo.mtnbusiness.co.za [105.236.2
.65]
  3    10 ms     9 ms     9 ms  ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178
.5]
  4    13 ms    11 ms    11 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  5    19 ms    21 ms    17 ms  jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
  6   191 ms   191 ms   190 ms  ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
  7   192 ms   190 ms   214 ms  ge-1-1-0.pat1.the.yahoo.com [195.66.224.129]
  8   277 ms   276 ms   277 ms  so-0-1-0.pat2.nyc.yahoo.com [216.115.96.30]
  9   341 ms   311 ms   412 ms  ae-2.pat2.bfz.yahoo.com [216.115.100.74]
 10   318 ms   286 ms   318 ms  ae-4.msr1.bf1.yahoo.com [216.115.100.25]
 11   317 ms   316 ms   315 ms  UNKNOWN-98-139-232-X.yahoo.com [98.139.232.99]
 12   343 ms   341 ms   298 ms  et-18-25.fab6-1-gdc.bf1.yahoo.com [98.139.128.63
]
 13   292 ms   303 ms   301 ms  po-14.bas1-10-prd.bf1.yahoo.com [69.147.72.139]

 14   295 ms   288 ms   287 ms  fts.flickr.vip.bf1.yahoo.com [69.147.76.173]

Trace complete.

C:\Users\User>

Trace complete.

And another with Business Uncapped:

Code:

C:\Users\User>tracert flickr.com

Tracing route to flickr.com [69.147.76.173]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Billion.400G [10.0.0.2]
  2     8 ms     7 ms     8 ms  105-236-2-65-esr-lo.mtnbusiness.co.za [105.236.2
.65]
  3     9 ms     9 ms    12 ms  41.181.221.250
  4    11 ms    48 ms     9 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  5     9 ms     9 ms     9 ms  jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
  6     *      193 ms   193 ms  ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
  7   207 ms   214 ms   207 ms  ge-1-1-0.pat1.the.yahoo.com [195.66.224.129]
  8   285 ms   318 ms   284 ms  so-0-1-0.pat2.nyc.yahoo.com [216.115.96.30]
  9   294 ms   291 ms   296 ms  ae-2.pat2.bfz.yahoo.com [216.115.100.74]
 10   295 ms   309 ms   302 ms  ae-3.msr1.bf1.yahoo.com [216.115.100.29]
 11   309 ms   307 ms   317 ms  UNKNOWN-98-139-128-X.yahoo.com [98.139.128.11]
 12   319 ms   316 ms   318 ms  et-18-25.fab6-1-gdc.bf1.yahoo.com [98.139.128.63
]
 13   293 ms   293 ms   295 ms  po-14.bas1-10-prd.bf1.yahoo.com [69.147.72.139]

 14   326 ms     *      318 ms  fts.flickr.vip.bf1.yahoo.com [69.147.76.173]

Trace complete.

C:\Users\User>

AfriGuy · Nov 6, 2014

HelterSkelter said:

Code:

C:\Users\User>tracert flickr.com

Tracing route to flickr.com [69.147.76.173]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Billion.400G [10.0.0.2]
  2     8 ms     7 ms     8 ms  105-236-2-65-esr-lo.mtnbusiness.co.za [105.236.2
.65]
  3    10 ms     9 ms     9 ms  ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178
.5]
  4    13 ms    11 ms    11 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  5    19 ms    21 ms    17 ms  jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
  6   191 ms   191 ms   190 ms  ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
  7   192 ms   190 ms   214 ms  ge-1-1-0.pat1.the.yahoo.com [195.66.224.129]
  8   277 ms   276 ms   277 ms  so-0-1-0.pat2.nyc.yahoo.com [216.115.96.30]
  9   341 ms   311 ms   412 ms  ae-2.pat2.bfz.yahoo.com [216.115.100.74]
 10   318 ms   286 ms   318 ms  ae-4.msr1.bf1.yahoo.com [216.115.100.25]
 11   317 ms   316 ms   315 ms  UNKNOWN-98-139-232-X.yahoo.com [98.139.232.99]
 12   343 ms   341 ms   298 ms  et-18-25.fab6-1-gdc.bf1.yahoo.com [98.139.128.63
]
 13   292 ms   303 ms   301 ms  po-14.bas1-10-prd.bf1.yahoo.com [69.147.72.139]

 14   295 ms   288 ms   287 ms  fts.flickr.vip.bf1.yahoo.com [69.147.76.173]

Trace complete.

C:\Users\User>

Trace complete.

And another with Business Uncapped:

Code:

C:\Users\User>tracert flickr.com

Tracing route to flickr.com [69.147.76.173]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Billion.400G [10.0.0.2]
  2     8 ms     7 ms     8 ms  105-236-2-65-esr-lo.mtnbusiness.co.za [105.236.2
.65]
  3     9 ms     9 ms    12 ms  41.181.221.250
  4    11 ms    48 ms     9 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  5     9 ms     9 ms     9 ms  jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
  6     *      193 ms   193 ms  ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
  7   207 ms   214 ms   207 ms  ge-1-1-0.pat1.the.yahoo.com [195.66.224.129]
  8   285 ms   318 ms   284 ms  so-0-1-0.pat2.nyc.yahoo.com [216.115.96.30]
  9   294 ms   291 ms   296 ms  ae-2.pat2.bfz.yahoo.com [216.115.100.74]
 10   295 ms   309 ms   302 ms  ae-3.msr1.bf1.yahoo.com [216.115.100.29]
 11   309 ms   307 ms   317 ms  UNKNOWN-98-139-128-X.yahoo.com [98.139.128.11]
 12   319 ms   316 ms   318 ms  et-18-25.fab6-1-gdc.bf1.yahoo.com [98.139.128.63
]
 13   293 ms   293 ms   295 ms  po-14.bas1-10-prd.bf1.yahoo.com [69.147.72.139]

 14   326 ms     *      318 ms  fts.flickr.vip.bf1.yahoo.com [69.147.76.173]

Trace complete.

C:\Users\User>

Not a stack of difference here, do you see any performance difference when using the two accounts?

HelterSkelter · Nov 6, 2014

AfriGuy said:
Not a stack of difference here, do you see any performance difference when using the two accounts?

No, nothing noticeable, they are performing the same.

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Afrihost Business Uncapped Feedback - 2

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