Afrihost Business Uncapped Feedback

[AfriGuy]

Cool, but how does this relate to 6mbs?

Telkom didn't pass any savings/ upgrades for 4Mbps and up
The 6Mbps pricing would stay the same in this case.

 

[Necuno]

Telkom didn't pass any savings/ upgrades for 4Mbps and up
The 6Mbps pricing would stay the same in this case.

Thanks, that clears out the confusion.

 

[kimbo]

That was the price before the line upgrades took place

Ok now i am confused all over again lol

So 1meg bundle before line upgrades was R397
on the website now the price for 1meg bundle is still R397

Correct me if i am wrong please

 

[Zertop]

Ok now i am confused all over again lol

So 1meg bundle before line upgrades was R397
on the website now the price for 1meg bundle is still R397

Correct me if i am wrong please

This is what I thought the accounts looked like for 1Meg:
[-]
HOME UNCAPPED:
Old: R397
New: R297

BUSINESS UNCAPPED:
Old: R497
New: R397

I could be wrong though, I don't remember 1meg being so expensive for business though
[/-]

SCRAP THAT

 

[Ho3n3r]

This is what I thought the accounts looked like for 1Meg:

HOME UNCAPPED:
Old: R397
New: R297

BUSINESS UNCAPPED:
Old: R497
New: R397

I could be wrong though, I don't remember 1meg being so expensive for business though

I've been on 1Meg Business since about July, so it was R397, now it's still R397.

So no discount for us I'm afraid.

 

[AfriGuy]

Ok now i am confused all over again lol

So 1meg bundle before line upgrades was R397
on the website now the price for 1meg bundle is still R397

Correct me if i am wrong please

I think it's best to wait for our mail, we'll clear everything up from there

 

[Zertop]

I've been on 1Meg Business since about July, so it was R397, now it's still R397.

So no discount for us I'm afraid.

Yup - sorry, I got that wrong. As Afriguy said, the email will explain everything. To be honest, I think the reason is that Telkom no longer offers 1Mbps lines, so Afrihost has to pay for 2Mbps lines, but you get 1Mbps data. This means that the line for the 1 and 2Meg options is the same, and the R100 is the difference between Data Speeds.

Hope that makes sense

 

[Ho3n3r]

Yup - sorry, I got that wrong. As Afriguy said, the email will explain everything. To be honest, I think the reason is that Telkom no longer offers 1Mbps lines, so Afrihost has to pay for 2Mbps lines, but you get 1Mbps data. This means that the line for the 1 and 2Meg options is the same, and the R100 is the difference between Data Speeds.

Hope that makes sense

Yes, I understand what you're saying. Thanks.

 

[Ho3n3r]

Your new Usage Graphs are not as good as the old ones, you cannot easily identify which dot is above which date, mostly the higher lines. Also, there is no hourly graph available any more.

Will you guys look at this in future? I know it's still in Beta, so...

 

[Necuno]

Tbh the old graphs is a lot better, the new ones are useless. I switched back to the old client zone because of this.

 

[5plus2equals9]

I think it's best to wait for our mail, we'll clear everything up from there

Any idea of when we'll receive this e-mail?

 

[Ho3n3r]

Tbh the old graphs is a lot better, the new ones are useless. I switched back to the old client zone because of this.

Agreed.

A little tip: Don't fix what ain't broken.

 

[Zertop]

Agreed.

A little tip: Don't fix what ain't broken.

Which new graphs? Lemme look

EDIT: Dont see anything new

 

[Chevron]

Ok now i am confused all over again lol

So 1meg bundle before line upgrades was R397
on the website now the price for 1meg bundle is still R397

Correct me if i am wrong please

Telkom don't sell 1Meg adsl anymore. So you're getting a 2Meg line, with 1Meg data.

 

[Mark.K]

I'm on a 2mb uncapped business account and my torrent downloads are super slow and did a speed test and it's 150. Tried to call for help but been on the phone for 20 min and got hold of someone and they said they shape business account after hours cause there is a load on the network?

 

[blaaislaai]

I'm on a 2mb uncapped business account and my torrent downloads are super slow and did a speed test and it's 150. Tried to call for help but been on the phone for 20 min and got hold of someone and they said they shape business account after hours cause there is a load on the network?

My torrents are moving around 840kB/s, not shaped. Did you check if your account is degraded for P2P in clientzone? Deactivate it there, if it's enabled.

 

[Mark.K]

I'll look for that now don't see why it should cause I don't download a lot. Thanks though much appreciated Will look for it now

 

[ArnoVermeulen]

I'll look for that now don't see why it should cause I don't download a lot. Thanks though much appreciated Will look for it now

I'm on a 4mb business uncapped. My line d/l at 452kb/s.

 

[Mark.K]

They were throttling me. Said that took it off now.now I'm getting full speed...

 

[someuser]

So here's my little experiment with Netflix:

Afrihost 4mb uncapped with 8mb line speed - used to stream at 288-384 (mostly), now shaped to 18% every night and useless
Afrihost 2mb business with 2mb line speed - streams at 240 with buffering sometimes hits 288
Telkom capped account on same 2mb line - streams steady at 384 reaching 480 - WINNER

So much for Afrihost me thinks...