I'm experiencing really bad speeds on my 10Mb line:
Local:
International:
That ping indicates something wrong with your local line or exchange. Could you please run the "Help me fix my line" tool - located one page back in the ADSL ISP Thread
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That ping indicates something wrong with your local line or exchange. Could you please run the "Help me fix my line" tool - located one page back in the ADSL ISP Thread
Thanks but that tool is a Windows executable and i'm on a Mac. I deleted my Windows 8 virtual machine the other day so thats that.
My trace route:
traceroute to www.mybroadband.co.za (197.242.89.170), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.741 ms 1.180 ms 0.989 ms
2 105-236-3-193-esr-lo.mtnbusiness.co.za (105.236.3.193) 154.885 ms 153.028 ms 176.099 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 182.125 ms 194.575 ms 181.007 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 178.001 ms 168.510 ms 153.807 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 165.497 ms
jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 168.913 ms
jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 185.300 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 179.533 ms 201.017 ms 185.825 ms
7 jh-pr-1.za--jh-cr-2.za.mtnns.net (196.44.0.222) 181.345 ms 182.244 ms 168.341 ms
8 * * *
9 core.gp-cn-het-mee-1.to.gp-mr-vod-mee-1.dfa.p2p.10g.za.africainx.net (41.84.12.151) 487.484 ms 182.435 ms 548.830 ms
10 41-66-132-242-f2.het001-cpe-1-to-gp-cn-het-mee-1.africainx.net (41.66.132.242) 197.533 ms 162.769 ms 142.397 ms
11 core-access-switch1.jnb1.host-h.net (197.189.193.1) 142.052 ms 164.584 ms 161.897 ms
12 row-access-switch1-row7-8.jnb1.host-h.net (197.189.193.39) 177.851 ms 167.745 ms 149.859 ms
13 41.203.24.42 (41.203.24.42) 153.412 ms 146.384 ms 146.817 ms
14 197.242.89.170 (197.242.89.170) 135.681 ms 138.045 ms 142.234 ms
traceroute to www.mybroadband.co.za (197.242.89.170), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.741 ms 1.180 ms 0.989 ms
2 105-236-3-193-esr-lo.mtnbusiness.co.za (105.236.3.193) 154.885 ms 153.028 ms 176.099 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 182.125 ms 194.575 ms 181.007 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 178.001 ms 168.510 ms 153.807 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 165.497 ms
jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 168.913 ms
jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 185.300 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 179.533 ms 201.017 ms 185.825 ms
7 jh-pr-1.za--jh-cr-2.za.mtnns.net (196.44.0.222) 181.345 ms 182.244 ms 168.341 ms
8 * * *
9 core.gp-cn-het-mee-1.to.gp-mr-vod-mee-1.dfa.p2p.10g.za.africainx.net (41.84.12.151) 487.484 ms 182.435 ms 548.830 ms
10 41-66-132-242-f2.het001-cpe-1-to-gp-cn-het-mee-1.africainx.net (41.66.132.242) 197.533 ms 162.769 ms 142.397 ms
11 core-access-switch1.jnb1.host-h.net (197.189.193.1) 142.052 ms 164.584 ms 161.897 ms
12 row-access-switch1-row7-8.jnb1.host-h.net (197.189.193.39) 177.851 ms 167.745 ms 149.859 ms
13 41.203.24.42 (41.203.24.42) 153.412 ms 146.384 ms 146.817 ms
14 197.242.89.170 (197.242.89.170) 135.681 ms 138.045 ms 142.234 ms
Oh, I see :/ could you open terminal and type this in please:
traceroute google.co.za
And post results here
Oh, I see :/ could you open terminal and type this in please:
traceroute google.co.za
And post results here
traceroute to google.co.za (74.125.233.88), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.792 ms 1.022 ms 0.972 ms
2 105-236-3-193-esr-lo.mtnbusiness.co.za (105.236.3.193) 46.739 ms 51.635 ms 54.905 ms
3 ipc-recieve-rb-4a.za.mtnbusiness.net (41.181.178.89) 60.053 ms 71.471 ms 70.814 ms
4 rb-dca-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.120) 76.209 ms 62.779 ms *
5 jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 92.180 ms
jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 96.120 ms 91.395 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 88.523 ms 95.924 ms 95.040 ms
7 72.14.194.74 (72.14.194.74) 89.120 ms 85.744 ms 83.558 ms
8 64.233.174.57 (64.233.174.57) 87.808 ms 92.770 ms 91.520 ms
9 jnb01s02-in-f24.1e100.net (74.125.233.88) 85.305 ms 101.307 ms 102.654 ms
Unfortunately there's bad news
it seems that you have exchange congestion. You'll have to report a line fault with afrihost/telkom
Looks like there may be some exchange related issues here
No. It's with Telkom. I'll wait till later this evening and check again to see if speeds improve. I normally get huge speed improvements after hours.
From what I've seen, exchange congestion/ over-utilisation is usually reversed.
So you may be "lucky" and have a different issue here. Congestion can sometimes hardly been seen during business hours but after hours, when everyone is home from work, latency spikes up.
Keep us posted and we can take a look at things a bit more for you
Keep us posted and we can take a look at things a bit more for you
Speeds have returned to more or less normal levels:
Local:
International:
Speeds have returned to more or less normal levels:
Local:
International:
Looking a bit better, those local pings aren't ideal though
Would you mind pasting a traceroute here too?
Looking a bit better, those local pings aren't ideal though
Would you mind pasting a traceroute here too?
traceroute to google.co.za (74.125.233.95), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.509 ms 1.131 ms 1.024 ms
2 105-236-3-193-esr-lo.mtnbusiness.co.za (105.236.3.193) 5.382 ms 5.322 ms 5.333 ms
3 ipc-recieve-rb-2a.za.mtnbusiness.net (41.181.178.65) 8.894 ms 8.643 ms 8.147 ms
4 rb-dca-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.120) 16.097 ms 8.251 ms 8.919 ms
5 jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 8.353 ms
jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 132.621 ms
jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 18.468 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 8.436 ms 8.611 ms 8.627 ms
7 72.14.194.74 (72.14.194.74) 10.652 ms 9.644 ms 9.253 ms
8 64.233.174.57 (64.233.174.57) 10.117 ms 10.489 ms 10.310 ms
9 jnb01s02-in-f31.1e100.net (74.125.233.95) 9.706 ms 11.140 ms 18.421 ms
Cool, that 2nd hop is looking a lot more stable now.
Keep fingers crossed it stays like that
xera
Expert Member
Strange that you are all pinging google, when I just came here because google hasn't been responding all day. Yet, local websites load instantly.
Also having this problem with youtube.
What is going on? Will this be fixed soon? Will it ever be fixed? Is this the year I must find a new ISP?
Also having this problem with youtube.
What is going on? Will this be fixed soon? Will it ever be fixed? Is this the year I must find a new ISP?
Do you use Gmail by any chance? If so, what's the performance like?
What DNS do you have setup?
Bursty-dude
Expert Member
Dead here AGAIN for the last hour or so.......
Bursty-dude
Expert Member
It's back again. Don't know for how long though....
I think it's safe to say that you'll only see a stable connection once Telkom have sorted this out. Until then, it will be up and down
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