Afrihost Business Uncapped Feedback

[Chevron]

All you guys have the same problem at

41.181.201.94

.

 

[bnr88]

I've been happy with my business account so far. Just a question about the clientzone. There seems to be an error in my data allocation.

It says that i have 2.58tb remaining, even though, as far as i was aware when signing up, this is an uncapped account.

screenshot attached.
please look into this afriguy. thanks

 

[Convex]

God just checked my online gaming ping to Eu 550. Its suppose to be 220.

 

[Chevron]

I've been happy with my business account so far. Just a question about the clientzone. There seems to be an error in my data allocation.

It says that i have 2.58tb remaining, even though, as far as i was aware when signing up, this is an uncapped account.

screenshot attached.
please look into this afriguy. thanks

I don't know if I'd complain about 2.58TB

 

[PurSpyk!!]

How is this for speed:

International:
Last Result:
Download Speed: 132 kbps (16.5 KB/sec transfer rate)
Upload Speed: 236 kbps (29.5 KB/sec transfer rate)
Latency: 553 ms
Tuesday, 18 March 2014 18:32

Cape Town:
Last Result:
Download Speed: 88 kbps (11 KB/sec transfer rate)
Upload Speed: 352 kbps (44 KB/sec transfer rate)
Latency: 402 ms
Tuesday, 18 March 2014 18:35

WTF

I cant even downlaod the Afrihsot Network Test program, 4MB account

 

[AfriGuy]

We're investigating high latency being seen in the South Region. As soon as I have more feedback on this I'll have it posted up.

 

[Kwerty]

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 4 ms 2 ms 3 ms 192.168.1.1
2 11 ms 8 ms 11 ms 105-236-234-65-esr-lo.mtnbusiness.co.za [105.236
.234.65]
3 401 ms 400 ms * 41.181.201.94
4 401 ms 399 ms 398 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 399 ms 424 ms 397 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 397 ms 400 ms 427 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

7 446 ms 423 ms 438 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]

8 423 ms * 417 ms 196.44.31.97
9 420 ms * * ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31
.220.12]
10 406 ms 407 ms 414 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
11 405 ms 404 ms 405 ms tengigabitethernet5-2.hr16.jnb6.za.mtnbusiness.n
et [196.31.63.206]
12 410 ms 409 ms 407 ms 196.30.42.133
13 434 ms 424 ms 423 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

I love how the network status is still green.

 

[TheGrove]

My line just died as well,

Can't even load speedtest.net, man this is crazy, one week of bliss and now the interwebs is useless.

Downloading the Afrihost network tester, 0.1kbps.

Speedtest is 0.25mbps.

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.2
2 10 ms 11 ms 9 ms 105-236-13-129-esr-lo.mtnbusiness.co.za [105.236.13.129]
3 400 ms 398 ms 400 ms 41.181.201.94
4 398 ms 465 ms 402 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 399 ms 396 ms 397 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 405 ms * 400 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 * 422 ms 421 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
8 420 ms 419 ms 423 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
9 424 ms 419 ms 417 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.12]
10 411 ms 408 ms * tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
11 414 ms 414 ms 412 ms tengigabitethernet5-2.hr16.jnb6.za.mtnbusiness.net [196.31.63.206]
12 409 ms 409 ms 410 ms vlan9.ah-ha-2.za.mtnbusiness.net [196.30.42.133]
13 420 ms 422 ms 422 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

 

[Gatecrasher]

8Mb/s business account.

Things have really fallen apart this month.

 

[initroot]

My line just died as well,

Can't even load speedtest.net, man this is crazy, one week of bliss and now the interwebs is useless.

Downloading the Afrihost network tester, 0.1kbps.

Speedtest is 0.25mbps.

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.2
2 10 ms 11 ms 9 ms 105-236-13-129-esr-lo.mtnbusiness.co.za [105.236.13.129]
3 400 ms 398 ms 400 ms 41.181.201.94
4 398 ms 465 ms 402 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 399 ms 396 ms 397 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 405 ms * 400 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 * 422 ms 421 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
8 420 ms 419 ms 423 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
9 424 ms 419 ms 417 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.12]
10 411 ms 408 ms * tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
11 414 ms 414 ms 412 ms tengigabitethernet5-2.hr16.jnb6.za.mtnbusiness.net [196.31.63.206]
12 409 ms 409 ms 410 ms vlan9.ah-ha-2.za.mtnbusiness.net [196.30.42.133]
13 420 ms 422 ms 422 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

This is bull just start paying for the "elite" business acc and cant even torrent or open webpages properly.

 

[PurSpyk!!]

We should be refunded, I know they hide behind the BEst Effort clause, but maybe we can make a best effort in paying?

 

[initroot]

Yea they should definitely refund.

 

[AfriGuy]

We have received reports of increased latency for clients in the South Region (Cape Town, Port Elizabeth and other areas routing though our South Network). Affected clients may receive slow response from internet services. Our network engineers are investigating urgently, and we will post further updates as soon as we receive feedback. We apologise for any inconvenience affected clients may be experiencing.

 

[Syphonx]

Yep serious issues in CPT at the moment

 

[vinnigepiet]

seems mine is fine again:

Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 10 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
3 12 ms 11 ms 12 ms 41.181.221.254
4 11 ms 11 ms 13 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 13 ms 16 ms 15 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 51 ms 14 ms 15 ms 196.44.31.106
7 159 ms 155 ms 155 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
8 155 ms 156 ms 157 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83
]
9 201 ms 155 ms 159 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 156 ms 159 ms 156 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 * * * Request timed out.
13 157 ms 156 ms 157 ms fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]

Trace complete.

 

[Kwerty]

My latency is back to normal.

 

[AfriGuy]

The latency looks to be normalising in the South region. Our team is keeping an eye on things.
I'll run through as many posts as soon as I can guys

 

[patrick123]

My tracert is behaving itself

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 2 ms www.routerlogin.com [192.168.31.3]
2 7 ms 6 ms 6 ms 105-236-1-65-esr-lo.mtnbusiness.co.za [105.236.1.65]
3 8 ms 8 ms 8 ms ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
4 9 ms 8 ms 8 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 9 ms 8 ms 8 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
6 9 ms 10 ms 9 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 9 ms 9 ms 9 ms 196.44.31.99
8 * 10 ms 9 ms 196.31.220.6
9 9 ms 9 ms 9 ms tengigabitethernet1-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.23]
10 8 ms 8 ms 20 ms tengigabitethernet5-2.hr16.jnb6.za.mtnbusiness.net [196.31.63.206]
11 9 ms 8 ms 10 ms vlan9.ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 10 ms 9 ms 9 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

------
Should have added:

Germiston area: 8Mbs - speedstest: 7.8Mbs download

 

[wingnut771]

My tracert is behaving itself

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 2 ms www.routerlogin.com [192.168.31.3]
2 7 ms 6 ms 6 ms 105-236-1-65-esr-lo.mtnbusiness.co.za [105.236.1.65]
3 8 ms 8 ms 8 ms ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
4 9 ms 8 ms 8 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 9 ms 8 ms 8 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
6 9 ms 10 ms 9 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 9 ms 9 ms 9 ms 196.44.31.99
8 * 10 ms 9 ms 196.31.220.6
9 9 ms 9 ms 9 ms tengigabitethernet1-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.23]
10 8 ms 8 ms 20 ms tengigabitethernet5-2.hr16.jnb6.za.mtnbusiness.net [196.31.63.206]
11 9 ms 8 ms 10 ms vlan9.ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 10 ms 9 ms 9 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

Some packet loss?

Can you ping -n 100 105.236.1.65 and post the results?

 

[TheGrove]

@Afriguy, my downloads speeds are back to 50% again, looks like the earlier fix was temporary.