Afrihost Business Uncapped Feedback

Zertop · Mar 24, 2014

PurSpyk!! said:
I think at the price we pay, and the confirmed Support staff issues, there should be reps or someone from Afrihost online 24/7, sorry this is unacceptable

Should be available on phone? However - I'm not one to speak to about this (I dont even know anyone who works at Afrihost

)

Former member 61586 · Mar 24, 2014

eddief1 said:
1) Users demand cheap uncapped internet and daily they demand even cheaper products.

This is the afrihost business uncapped thread. users here are paying a premium.

cortexenslaver · Mar 24, 2014

Zertop said:
I cant see those IP's on any of my tracerts?

Mind posting a tracert?

Strangely, last week these IP's were different. This is from the traces from last week:

105.236.13.1
41.181.54.8
41.181.198.1

eddief1 · Mar 24, 2014

ambroseg1 said:
This is the afrihost business uncapped thread. users here are paying a premium.

A premium is a Fibre/Diginet line with a SLA...you are paying for best effort here, hence the reduced price

cortexenslaver · Mar 24, 2014

eddief1 said:
A premium is a Fibre/Diginet line with a SLA...you are paying for best effort here, hence the reduced price

Technicality...
We are in the Business ADSL thread... he is obviously referring to the "premium price for ADSL"

eddief1 · Mar 24, 2014

cortexenslaver said:
Technicality...
We are in the Business ADSL thread... he is obviously referring to the "premium price for ADSL"

For sure

My point is that in the end it is ADSL...it is and will always be "Best Effort", or in his case "Premium Best Effort"

i.got~issues · Mar 24, 2014

Zertop said:
CPT ~ 8ms
JHB ~ 25ms
INT ~ 175ms (to uk)

Strange how its different? Then again, these are tests from Home Uncapped and Capped - I dont really have a business account anymore :erm:

Hmmm...

MyBroadband Local Speedtest

Speedtest.net Local Speedtest

Schizo begins, Skype voice calls are now not possible.

Zertop Tool

Code:

Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1     2 ms     1 ms     4 ms  H0M3nE11 [192.168.0.1] 
  2    30 ms    31 ms    49 ms  ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150] 
  3     *       93 ms    57 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188] 
  4    41 ms    50 ms    62 ms  unc-cpt-1.mtnns.net [196.44.18.8] 
  5    36 ms    44 ms    56 ms  196.44.31.106 
  6    22 ms    20 ms    21 ms  nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121] 
  7    14 ms    28 ms    35 ms  196-28-178-141.adsl.mweb.co.za [196.28.178.141] 
  8    41 ms    19 ms    42 ms  197-84-7-1.cpt.mweb.co.za [197.84.7.1] 
  9    30 ms    29 ms    33 ms  197-84-5-238.cpt.mweb.co.za [197.84.5.238] 
 10    25 ms    44 ms    43 ms  196.28.178.66 
 11    52 ms    74 ms    68 ms  gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234] 
 12    73 ms    62 ms    99 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 13    55 ms    49 ms     *     197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 14    68 ms    42 ms    43 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1     7 ms     9 ms     2 ms  H0M3nE11 [192.168.0.1] 
  2    25 ms    26 ms    31 ms  41.181.51.182 
  3    43 ms    18 ms    27 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28] 
  4    44 ms    48 ms    50 ms  unc-cpt-1.mtnns.net [196.44.18.8] 
  5    51 ms    56 ms    50 ms  196.44.31.106 
  6   160 ms   163 ms   173 ms  am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221] 
  7   188 ms   162 ms   175 ms  ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83] 
  8   169 ms   199 ms   174 ms  linx-gw1.thn.ncuk.net [195.66.224.240] 
  9   167 ms   189 ms   181 ms  gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9] 
 10   165 ms   179 ms   189 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
Downloaded 5120.0 kilobytes in 47 seconds. (107.33 KB/s)
  
Local Speedtest 
Downloaded 4000.0 kilobytes in 56 seconds. (70.50 KB/s)
  
  
  
  
Test End Timestamp 
2014/03/24 10:42:48.17

Afrihost Tool

Code:

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=59 time=41 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=59 time=54 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=59 time=49 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=59 time=53 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=59 time=66 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=45 time=189 ms
Request timeout for icmp_seq 2
64 bytes from 8.8.8.8: icmp_req=3 ttl=45 time=208 ms
Request timeout for icmp_seq 4
64 bytes from 8.8.8.8: icmp_req=5 ttl=45 time=208 ms


Trace Test:

traceroute -n 197.242.144.102

  1	192.168.0.1       	2 ms      	2 ms      	
  2	41.181.221.2      	26 ms     	14 ms     	
  3	41.181.198.1      	39 ms     	20 ms     	
  4	196.44.18.2       	71 ms     	21 ms     	
  5	196.44.31.1       	51 ms     	27 ms     	
  6	196.44.31.9       	69 ms     	
   	196.44.0.2        	47 ms     	
  7	196.30.1.5        	54 ms     	43 ms     	
  8	196.31.220.2      	51 ms     	50 ms     	
  9	196.30.42.1       	67 ms     	
   	196.31.63.2       	42 ms     	
 10	197.242.144.1     	48 ms     	50 ms     	


traceroute -n 8.8.8.8

  1	192.168.0.1       	4 ms      	
  2	41.181.51.1       	26 ms     	
  3	41.181.198.1      	15 ms     	
  4	196.44.18.2       	32 ms     	
  5	196.44.31.1       	34 ms     	
  6	41.181.139.1      	36 ms     	
  7	72.14.194.7       	53 ms     	
  8	209.85.244.2      	215 ms    	
  9	Request timed out 	*         	


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 173.194.34.145
Name:	www.google.com
Address: 173.194.34.148
Name:	www.google.com
Address: 173.194.34.146
Name:	www.google.com
Address: 173.194.34.147
Name:	www.google.com
Address: 173.194.34.144


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN

MWEB Account Test Results

Afrihost Tool

Code:

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=55 time=43 ms
Request timeout for icmp_seq 2
64 bytes from 197.242.144.102: icmp_req=3 ttl=55 time=44 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=55 time=48 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=55 time=48 ms


ping 8.8.8.8

Request timeout for icmp_seq 1
64 bytes from 8.8.8.8: icmp_req=2 ttl=44 time=194 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=44 time=198 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=44 time=191 ms
Request timeout for icmp_seq 5


Trace Test:

traceroute -n 197.242.144.102

  1	192.168.0.1       	4 ms      	2 ms      	
  2	197.84.96.1       	17 ms     	23 ms     	
  3	197.84.5.2        	29 ms     	
   	197.84.2.2        	18 ms     	
  4	197.84.7.5        	27 ms     	32 ms     	
  5	196.28.178.1      	22 ms     	16 ms     	
  6	196.44.0.7        	22 ms     	37 ms     	
  7	196.44.31.6       	63 ms     	67 ms     	
  8	196.44.31.9       	36 ms     	
   	196.44.0.2        	39 ms     	
  9	196.30.1.3        	50 ms     	
   	196.31.220.2      	40 ms     	
 10	196.31.220.2      	47 ms     	
   	196.31.63.2       	48 ms     	
 11	196.31.63.2       	45 ms     	
   	196.30.42.1       	49 ms     	
 12	196.30.42.1       	45 ms     	
   	197.242.144.1     	44 ms     	
 13	197.242.144.1     	59 ms     	


traceroute -n 8.8.8.8

  1	192.168.0.1       	3 ms      	2 ms      	
  2	197.84.96.1       	13 ms     	
   	197.84.2.2        	15 ms     	
  3	197.84.2.2        	21 ms     	
   	197.84.5.2        	49 ms     	
  4	197.84.5.2        	60 ms     	
   	197.84.4.4        	45 ms     	
  5	197.84.4.4        	58 ms     	
   	197.80.7.5        	43 ms     	
  6	197.80.96.6       	44 ms     	43 ms     	
  7	Request timed out 	*         	
   	66.249.95.8       	186 ms    	
  8	Request timed out 	*         	


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 74.125.233.84
Name:	www.google.com
Address: 74.125.233.80
Name:	www.google.com
Address: 74.125.233.81
Name:	www.google.com
Address: 74.125.233.82
Name:	www.google.com
Address: 74.125.233.83


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN

Zertop Tool

Code:

Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1     4 ms     5 ms     3 ms  H0M3nE11 [192.168.0.1] 
  2    34 ms    19 ms    22 ms  197-84-96-138.cpt.mweb.co.za [197.84.96.138] 
  3    22 ms    19 ms    19 ms  197-84-3-2.cpt.mweb.co.za [197.84.3.2] 
  4    30 ms    20 ms    19 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70] 
  5    19 ms    19 ms    19 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166] 
  6    27 ms    59 ms    15 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
  7    36 ms    29 ms    19 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
  8    24 ms    27 ms    13 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1     5 ms     6 ms     2 ms  H0M3nE11 [192.168.0.1] 
  2    23 ms    19 ms    19 ms  197-84-96-138.cpt.mweb.co.za [197.84.96.138] 
  3    11 ms    21 ms    27 ms  197-84-2-2.cpt.mweb.co.za [197.84.2.2] 
  4   177 ms   162 ms   176 ms  197-84-5-226.cpt.mweb.co.za [197.84.5.226] 
  5   158 ms   179 ms   176 ms  197-84-4-33.cpt.mweb.co.za [197.84.4.33] 
  6   176 ms   169 ms   169 ms  197-84-4-193.cpt.mweb.co.za [197.84.4.193] 
  7   164 ms   169 ms   169 ms  be-69-thd-p-1.mweb.co.za [176.67.177.161] 
  8   164 ms   167 ms   179 ms  176.67.177.131 
  9   164 ms   159 ms   189 ms  176.67.177.228 
 10   165 ms   169 ms   169 ms  linx-gw1.thn.ncuk.net [195.66.224.240] 
 11   163 ms   159 ms   169 ms  gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9] 
 12   160 ms   160 ms   162 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
Downloaded 5120.0 kilobytes in 25 seconds. (200.47 KB/s)
  
Local Speedtest 
Downloaded 4000.0 kilobytes in 21 seconds. (187.53 KB/s)
  
  
  
  
Test End Timestamp 
2014/03/24 10:58:35.12

PurSpyk!! · Mar 24, 2014

Zertop said:
Should be available on phone? However - I'm not one to speak to about this (I dont even know anyone who works at Afrihost )

Tried the phone option, remain in then queue for am long time, and then if its after hours they usually cannot do much. Tried the online chat, seems offline more than online, and then if I send an email, it never gets responded to.

Zertop · Mar 24, 2014

i.got~issues said:

Hmmm...

MyBroadband Local Speedtest

View attachment 107270

Speedtest.net Local Speedtest

View attachment 107272

Schizo begins, Skype voice calls are now not possible.

Zertop Tool

Code:

Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1     2 ms     1 ms     4 ms  H0M3nE11 [192.168.0.1] 
  2    30 ms    31 ms    49 ms  ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150] 
  3     *       93 ms    57 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188] 
  4    41 ms    50 ms    62 ms  unc-cpt-1.mtnns.net [196.44.18.8] 
  5    36 ms    44 ms    56 ms  196.44.31.106 
  6    22 ms    20 ms    21 ms  nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121] 
  7    14 ms    28 ms    35 ms  196-28-178-141.adsl.mweb.co.za [196.28.178.141] 
  8    41 ms    19 ms    42 ms  197-84-7-1.cpt.mweb.co.za [197.84.7.1] 
  9    30 ms    29 ms    33 ms  197-84-5-238.cpt.mweb.co.za [197.84.5.238] 
 10    25 ms    44 ms    43 ms  196.28.178.66 
 11    52 ms    74 ms    68 ms  gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234] 
 12    73 ms    62 ms    99 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 13    55 ms    49 ms     *     197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 14    68 ms    42 ms    43 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1     7 ms     9 ms     2 ms  H0M3nE11 [192.168.0.1] 
  2    25 ms    26 ms    31 ms  41.181.51.182 
  3    43 ms    18 ms    27 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28] 
  4    44 ms    48 ms    50 ms  unc-cpt-1.mtnns.net [196.44.18.8] 
  5    51 ms    56 ms    50 ms  196.44.31.106 
  6   160 ms   163 ms   173 ms  am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221] 
  7   188 ms   162 ms   175 ms  ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83] 
  8   169 ms   199 ms   174 ms  linx-gw1.thn.ncuk.net [195.66.224.240] 
  9   167 ms   189 ms   181 ms  gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9] 
 10   165 ms   179 ms   189 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
Downloaded 5120.0 kilobytes in 47 seconds. (107.33 KB/s)
  
Local Speedtest 
Downloaded 4000.0 kilobytes in 56 seconds. (70.50 KB/s)
  
  
  
  
Test End Timestamp 
2014/03/24 10:42:48.17

Afrihost Tool

Code:

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=59 time=41 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=59 time=54 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=59 time=49 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=59 time=53 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=59 time=66 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=45 time=189 ms
Request timeout for icmp_seq 2
64 bytes from 8.8.8.8: icmp_req=3 ttl=45 time=208 ms
Request timeout for icmp_seq 4
64 bytes from 8.8.8.8: icmp_req=5 ttl=45 time=208 ms


Trace Test:

traceroute -n 197.242.144.102

  1	192.168.0.1       	2 ms      	2 ms      	
  2	41.181.221.2      	26 ms     	14 ms     	
  3	41.181.198.1      	39 ms     	20 ms     	
  4	196.44.18.2       	71 ms     	21 ms     	
  5	196.44.31.1       	51 ms     	27 ms     	
  6	196.44.31.9       	69 ms     	
   	196.44.0.2        	47 ms     	
  7	196.30.1.5        	54 ms     	43 ms     	
  8	196.31.220.2      	51 ms     	50 ms     	
  9	196.30.42.1       	67 ms     	
   	196.31.63.2       	42 ms     	
 10	197.242.144.1     	48 ms     	50 ms     	


traceroute -n 8.8.8.8

  1	192.168.0.1       	4 ms      	
  2	41.181.51.1       	26 ms     	
  3	41.181.198.1      	15 ms     	
  4	196.44.18.2       	32 ms     	
  5	196.44.31.1       	34 ms     	
  6	41.181.139.1      	36 ms     	
  7	72.14.194.7       	53 ms     	
  8	209.85.244.2      	215 ms    	
  9	Request timed out 	*         	


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 173.194.34.145
Name:	www.google.com
Address: 173.194.34.148
Name:	www.google.com
Address: 173.194.34.146
Name:	www.google.com
Address: 173.194.34.147
Name:	www.google.com
Address: 173.194.34.144


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN

MWEB Account Test Results

View attachment 107290
View attachment 107288

Afrihost Tool

Code:

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=55 time=43 ms
Request timeout for icmp_seq 2
64 bytes from 197.242.144.102: icmp_req=3 ttl=55 time=44 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=55 time=48 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=55 time=48 ms


ping 8.8.8.8

Request timeout for icmp_seq 1
64 bytes from 8.8.8.8: icmp_req=2 ttl=44 time=194 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=44 time=198 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=44 time=191 ms
Request timeout for icmp_seq 5


Trace Test:

traceroute -n 197.242.144.102

  1	192.168.0.1       	4 ms      	2 ms      	
  2	197.84.96.1       	17 ms     	23 ms     	
  3	197.84.5.2        	29 ms     	
   	197.84.2.2        	18 ms     	
  4	197.84.7.5        	27 ms     	32 ms     	
  5	196.28.178.1      	22 ms     	16 ms     	
  6	196.44.0.7        	22 ms     	37 ms     	
  7	196.44.31.6       	63 ms     	67 ms     	
  8	196.44.31.9       	36 ms     	
   	196.44.0.2        	39 ms     	
  9	196.30.1.3        	50 ms     	
   	196.31.220.2      	40 ms     	
 10	196.31.220.2      	47 ms     	
   	196.31.63.2       	48 ms     	
 11	196.31.63.2       	45 ms     	
   	196.30.42.1       	49 ms     	
 12	196.30.42.1       	45 ms     	
   	197.242.144.1     	44 ms     	
 13	197.242.144.1     	59 ms     	


traceroute -n 8.8.8.8

  1	192.168.0.1       	3 ms      	2 ms      	
  2	197.84.96.1       	13 ms     	
   	197.84.2.2        	15 ms     	
  3	197.84.2.2        	21 ms     	
   	197.84.5.2        	49 ms     	
  4	197.84.5.2        	60 ms     	
   	197.84.4.4        	45 ms     	
  5	197.84.4.4        	58 ms     	
   	197.80.7.5        	43 ms     	
  6	197.80.96.6       	44 ms     	43 ms     	
  7	Request timed out 	*         	
   	66.249.95.8       	186 ms    	
  8	Request timed out 	*         	


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 74.125.233.84
Name:	www.google.com
Address: 74.125.233.80
Name:	www.google.com
Address: 74.125.233.81
Name:	www.google.com
Address: 74.125.233.82
Name:	www.google.com
Address: 74.125.233.83


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN

Zertop Tool

Code:

Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1     4 ms     5 ms     3 ms  H0M3nE11 [192.168.0.1] 
  2    34 ms    19 ms    22 ms  197-84-96-138.cpt.mweb.co.za [197.84.96.138] 
  3    22 ms    19 ms    19 ms  197-84-3-2.cpt.mweb.co.za [197.84.3.2] 
  4    30 ms    20 ms    19 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70] 
  5    19 ms    19 ms    19 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166] 
  6    27 ms    59 ms    15 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
  7    36 ms    29 ms    19 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
  8    24 ms    27 ms    13 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1     5 ms     6 ms     2 ms  H0M3nE11 [192.168.0.1] 
  2    23 ms    19 ms    19 ms  197-84-96-138.cpt.mweb.co.za [197.84.96.138] 
  3    11 ms    21 ms    27 ms  197-84-2-2.cpt.mweb.co.za [197.84.2.2] 
  4   177 ms   162 ms   176 ms  197-84-5-226.cpt.mweb.co.za [197.84.5.226] 
  5   158 ms   179 ms   176 ms  197-84-4-33.cpt.mweb.co.za [197.84.4.33] 
  6   176 ms   169 ms   169 ms  197-84-4-193.cpt.mweb.co.za [197.84.4.193] 
  7   164 ms   169 ms   169 ms  be-69-thd-p-1.mweb.co.za [176.67.177.161] 
  8   164 ms   167 ms   179 ms  176.67.177.131 
  9   164 ms   159 ms   189 ms  176.67.177.228 
 10   165 ms   169 ms   169 ms  linx-gw1.thn.ncuk.net [195.66.224.240] 
 11   163 ms   159 ms   169 ms  gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9] 
 12   160 ms   160 ms   162 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
Downloaded 5120.0 kilobytes in 25 seconds. (200.47 KB/s)
  
Local Speedtest 
Downloaded 4000.0 kilobytes in 21 seconds. (187.53 KB/s)
  
  
  
  
Test End Timestamp 
2014/03/24 10:58:35.12

Okay - now this looks like exchange issues?

Please would you run:

ping 41.181.53.150 -n 30

and post the results here

i.got~issues · Mar 24, 2014

On the Mweb account and Afrihost account or just the AH one ?

Zertop said:
Okay - now this looks like exchange issues?

Please would you run:

and post the results here

Zertop · Mar 24, 2014

i.got~issues said:
On the Mweb account and Afrihost account or just the AH one ?

Just AH please

If you want, you can run the same thing with MWEB, but with this IP:

ping 197.84.96.138 -n 30

i.got~issues · Mar 24, 2014

Zertop said:
Just AH please

If you want, you can run the same thing with MWEB, but with this IP:

Code:

C:\Windows\System32>ping 197.84.96.138 -n 30

Pinging 197.84.96.138 with 32 bytes of data:
Reply from 197.84.96.138: bytes=32 time=23ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=23ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251

Ping statistics for 197.84.96.138:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 30ms, Average = 21ms

C:\Windows\System32>

Afrihost coming up...

Code:

C:\Windows\System32>ping 41.181.53.150 -n 30

Pinging 41.181.53.150 with 32 bytes of data:
Reply from 41.181.53.150: bytes=32 time=22ms TTL=60
Reply from 41.181.53.150: bytes=32 time=47ms TTL=60
Reply from 41.181.53.150: bytes=32 time=34ms TTL=60
Reply from 41.181.53.150: bytes=32 time=34ms TTL=60
Reply from 41.181.53.150: bytes=32 time=24ms TTL=60
Reply from 41.181.53.150: bytes=32 time=25ms TTL=60
Reply from 41.181.53.150: bytes=32 time=45ms TTL=60
Reply from 41.181.53.150: bytes=32 time=15ms TTL=60
Reply from 41.181.53.150: bytes=32 time=30ms TTL=60
Reply from 41.181.53.150: bytes=32 time=26ms TTL=60
Reply from 41.181.53.150: bytes=32 time=29ms TTL=60
Reply from 41.181.53.150: bytes=32 time=30ms TTL=60
Reply from 41.181.53.150: bytes=32 time=40ms TTL=60
Reply from 41.181.53.150: bytes=32 time=24ms TTL=60
Reply from 41.181.53.150: bytes=32 time=30ms TTL=60
Reply from 41.181.53.150: bytes=32 time=25ms TTL=60
Reply from 41.181.53.150: bytes=32 time=25ms TTL=60
Reply from 41.181.53.150: bytes=32 time=25ms TTL=60
Reply from 41.181.53.150: bytes=32 time=26ms TTL=60
Reply from 41.181.53.150: bytes=32 time=16ms TTL=60
Reply from 41.181.53.150: bytes=32 time=20ms TTL=60
Request timed out.
Reply from 41.181.53.150: bytes=32 time=21ms TTL=60
Reply from 41.181.53.150: bytes=32 time=280ms TTL=60
Reply from 41.181.53.150: bytes=32 time=754ms TTL=60
Reply from 41.181.53.150: bytes=32 time=1449ms TTL=60
Reply from 41.181.53.150: bytes=32 time=1281ms TTL=60
Reply from 41.181.53.150: bytes=32 time=707ms TTL=60
Reply from 41.181.53.150: bytes=32 time=1719ms TTL=60
Reply from 41.181.53.150: bytes=32 time=1776ms TTL=60

Ping statistics for 41.181.53.150:
    Packets: Sent = 30, Received = 29, Lost = 1 (3% loss),
Approximate round trip times in milli-seconds:
    Minimum = 15ms, Maximum = 1776ms, Average = 295ms

C:\Windows\System32>

Zertop · Mar 24, 2014

i.got~issues said:

Code:

C:\Windows\System32>ping 197.84.96.138 -n 30

Pinging 197.84.96.138 with 32 bytes of data:
Reply from 197.84.96.138: bytes=32 time=23ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=23ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251

Ping statistics for 197.84.96.138:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 30ms, Average = 21ms

C:\Windows\System32>

Afrihost coming up...

Code:

C:\Windows\System32>ping 41.181.53.150 -n 30

Pinging 41.181.53.150 with 32 bytes of data:
Reply from 41.181.53.150: bytes=32 time=22ms TTL=60
Reply from 41.181.53.150: bytes=32 time=47ms TTL=60
Reply from 41.181.53.150: bytes=32 time=34ms TTL=60
Reply from 41.181.53.150: bytes=32 time=34ms TTL=60
Reply from 41.181.53.150: bytes=32 time=24ms TTL=60
Reply from 41.181.53.150: bytes=32 time=25ms TTL=60
Reply from 41.181.53.150: bytes=32 time=45ms TTL=60
Reply from 41.181.53.150: bytes=32 time=15ms TTL=60
Reply from 41.181.53.150: bytes=32 time=30ms TTL=60
Reply from 41.181.53.150: bytes=32 time=26ms TTL=60
Reply from 41.181.53.150: bytes=32 time=29ms TTL=60
Reply from 41.181.53.150: bytes=32 time=30ms TTL=60
Reply from 41.181.53.150: bytes=32 time=40ms TTL=60
Reply from 41.181.53.150: bytes=32 time=24ms TTL=60
Reply from 41.181.53.150: bytes=32 time=30ms TTL=60
Reply from 41.181.53.150: bytes=32 time=25ms TTL=60
Reply from 41.181.53.150: bytes=32 time=25ms TTL=60
Reply from 41.181.53.150: bytes=32 time=25ms TTL=60
Reply from 41.181.53.150: bytes=32 time=26ms TTL=60
Reply from 41.181.53.150: bytes=32 time=16ms TTL=60
Reply from 41.181.53.150: bytes=32 time=20ms TTL=60
Request timed out.
Reply from 41.181.53.150: bytes=32 time=21ms TTL=60
[B]Reply from 41.181.53.150: bytes=32 time=280ms TTL=60
Reply from 41.181.53.150: bytes=32 time=754ms TTL=60
Reply from 41.181.53.150: bytes=32 time=1449ms TTL=60
Reply from 41.181.53.150: bytes=32 time=1281ms TTL=60
Reply from 41.181.53.150: bytes=32 time=707ms TTL=60[/B]
[B]Reply from 41.181.53.150: bytes=32 time=1719ms TTL=60
Reply from 41.181.53.150: bytes=32 time=1776ms TTL=60[/B]

Ping statistics for 41.181.53.150:
    Packets: Sent = 30, Received = 29, Lost = 1 (3% loss),
Approximate round trip times in milli-seconds:
    Minimum = 15ms, Maximum = 1776ms, Average = 295ms

C:\Windows\System32>

THERE! Got it

It seems you have some form of exchange issue?

Please would you make a folder "Results" Under your C Drive. Then could you connect to MWEB and run:

cd C:\Results & ping 197.84.96.138 -n 150 > results.txt

Itll take time, but itll be worth it

Make sure it finishes before uploading the results here

Z

i.got~issues · Mar 24, 2014

Okay ... it is done.

Code:

Pinging 197.84.96.138 with 32 bytes of data:
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=12ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=13ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=27ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=23ms TTL=251
Reply from 197.84.96.138: bytes=32 time=22ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=12ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=13ms TTL=251
Reply from 197.84.96.138: bytes=32 time=12ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=13ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=27ms TTL=251
Reply from 197.84.96.138: bytes=32 time=26ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=23ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=18ms TTL=251
Reply from 197.84.96.138: bytes=32 time=23ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=18ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=13ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=24ms TTL=251
Reply from 197.84.96.138: bytes=32 time=13ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=13ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=18ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=13ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=18ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=18ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=12ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=18ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=12ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=18ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=12ms TTL=251
Reply from 197.84.96.138: bytes=32 time=21ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=12ms TTL=251
Reply from 197.84.96.138: bytes=32 time=11ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=12ms TTL=251
Reply from 197.84.96.138: bytes=32 time=1529ms TTL=251
Reply from 197.84.96.138: bytes=32 time=1309ms TTL=251
Reply from 197.84.96.138: bytes=32 time=1328ms TTL=251
Reply from 197.84.96.138: bytes=32 time=136ms TTL=251
Reply from 197.84.96.138: bytes=32 time=215ms TTL=251
Reply from 197.84.96.138: bytes=32 time=147ms TTL=251
Reply from 197.84.96.138: bytes=32 time=25ms TTL=251
Reply from 197.84.96.138: bytes=32 time=59ms TTL=251
Reply from 197.84.96.138: bytes=32 time=187ms TTL=251
Reply from 197.84.96.138: bytes=32 time=190ms TTL=251
Reply from 197.84.96.138: bytes=32 time=209ms TTL=251
Reply from 197.84.96.138: bytes=32 time=215ms TTL=251
Reply from 197.84.96.138: bytes=32 time=218ms TTL=251
Reply from 197.84.96.138: bytes=32 time=166ms TTL=251
Reply from 197.84.96.138: bytes=32 time=180ms TTL=251
Reply from 197.84.96.138: bytes=32 time=208ms TTL=251
Reply from 197.84.96.138: bytes=32 time=156ms TTL=251
Reply from 197.84.96.138: bytes=32 time=116ms TTL=251
Reply from 197.84.96.138: bytes=32 time=129ms TTL=251
Reply from 197.84.96.138: bytes=32 time=173ms TTL=251
Reply from 197.84.96.138: bytes=32 time=156ms TTL=251
Reply from 197.84.96.138: bytes=32 time=177ms TTL=251
Reply from 197.84.96.138: bytes=32 time=151ms TTL=251

Ping statistics for 197.84.96.138:
    Packets: Sent = 150, Received = 150, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 1529ms, Average = 63ms

Zertop said:
THERE! Got it

It seems you have some form of exchange issue?

Please would you make a folder "Results" Under your C Drive. Then could you connect to MWEB and run:

Itll take time, but itll be worth it Make sure it finishes before uploading the results here

Z

Zertop · Mar 24, 2014

i.got~issues said:
Okay ... it is done.

Pinging 197.84.96.138 with 32 bytes of data:
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=12ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=17ms TTL=251
Reply from 197.84.96.138: bytes=32 time=15ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=13ms TTL=251
Reply from 197.84.96.138: bytes=32 time=30ms TTL=251
Reply from 197.84.96.138: bytes=32 time=20ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
Reply from 197.84.96.138: bytes=32 time=27ms TTL=251
Reply from 197.84.96.138: bytes=32 time=16ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=23ms TTL=251
Reply from 197.84.96.138: bytes=32 time=22ms TTL=251
Reply from 197.84.96.138: bytes=32 time=14ms TTL=251
Reply from 197.84.96.138: bytes=32 time=19ms TTL=251
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Ping statistics for 197.84.96.138:
Packets: Sent = 150, Received = 150, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 1529ms, Average = 63ms

Yea, definitely a line issue - cause thats pinging your exchange, and should be under ~25ms at all times! I think the best thing would be to report a fault

That could account for all your issues.

i.got~issues · Mar 24, 2014

Zertop said:
Yea, definitely a line issue - cause thats pinging your exchange, and should be under ~25ms at all times! I think the best thing would be to report a fault

That could account for all your issues.

Thanks Zertop.... why then would only the AH accounts give me issues ? Just curious.

I have no problems with the Mweb, Axxess or WebAfrica ones, only Afrihost.

Zertop · Mar 24, 2014

i.got~issues said:
Thanks Zertop.... why then would only the AH accounts give me issues ? Just curious.

I have no problems with the Mweb, Axxess or WebAfrica ones, only Afrihost.

That MWEB test you did showed that there was an issue? Uhmm - how long do you test the MWEB account for?

i.got~issues · Mar 24, 2014

Zertop said:
That MWEB test you did showed that there was an issue? Uhmm - how long do you test the MWEB account for?

Well, I switch over to one of the other 3 accounts when Afrihost goes south, and stay on them for most of the day.
I would say between 2 and 5 hours on the other accounts during the day.
The WebAfrica account I have topped-up twice, so nearly 6GB of data used, the Mweb one and Axxes are trial accounts.

I am busy logging a fault with Telkom now while I type this.

Zertop · Mar 24, 2014

i.got~issues said:
Well, I switch over to one of the other 3 accounts when Afrihost goes south, and stay on them for most of the day.
I would say between 2 and 5 hours on the other accounts during the day.
The WebAfrica account I have topped-up twice, so nearly 6GB of data used, the Mweb one and Axxes are trial accounts.

I am busy logging a fault with Telkom now while I type this.

Okay Cool. This is really a weird case to me, to be honest

Good Luck!
Z

Chevron · Mar 24, 2014

Zertop said:
Okay Cool. This is really a weird case to me, to be honest

Good Luck!
Z

Why is it a weird case? It's been proven long ago that AH have capacity issues. You just stringing the guy along and wasting his time.

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