Afrihost Business Uncapped Feedback

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savage said:
That's how I've been led to understand it. I have seen some very detailed documentation on this though - I just can't remember where. Will have to see if I can dig it out again somewhere.
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If you could, I would love to see it! I've never fully understood this whole system! It'll be great to figure out more about it :)
 
Zertop said:
Im good right now thanks :D

Im not just helping Afrihost people, but also other users too!
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Yeah, but you're defending AH when it was proven weeks ago already they are having capacity issues.
 
Chevron said:
Yeah, but you're defending AH when it was proven weeks ago already they are having capacity issues.
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I'm not defending them, and yes they do have Capacity issues. I'm just trying to see if we can help someone out who might have a line fault :/ It doesn't hurt to try. I've tried the account he has and it runs perfectly on my side? So thats why I'm just trying to help :)
 
savage said:
That's a layer II service, again, as far as I understand. Won't show on a layer III traceroute. HOP2 (the ISP's gateway IP) sits on the IPC, and it is managed by Telkom. Again, as far as I am aware.
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That's correct :)
 
savage said:
That's a layer II service, again, as far as I understand. Won't show on a layer III traceroute. HOP2 (the ISP's gateway IP) sits on the IPC, and it is managed by Telkom. Again, as far as I am aware.
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Okay cool. I see what you mean. To be honest, there is no point in me trying to guess haha - I'm no expert :P Hopefully someone else can shed some light :)

Edit: See! You were right! :P AfriGuy even proved it! But then Hop2 is still on Telkom's network right?
 
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Zertop said:
Okay cool. I see what you mean. To be honest, there is no point in me trying to guess haha - I'm no expert :P Hopefully someone else can shed some light :)

Edit: See! You were right! :P AfriGuy even proved it! But then Hop2 is still on Telkom's network right?
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It sits on the IPC, for routing purposes - but is controlled by Telkom as opposed to us.
Also, it won't always be the 2nd hop, depending on the home setup :)
 
Hey Afriguy having some issues getting through on the landline and on online chat??? Could you please have a look for me at my lines because i think its being throttled...??
 
skoenman said:
Hey Afriguy having some issues getting through on the landline and on online chat??? Could you please have a look for me at my lines because i think its being throttled...??
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We don't do any throttling on any of our accounts :)
PM me your account info and I'll see where the slow downs are coming in though.
 
8-BALL said:
Hey AfriGuy,

Still no feedback on this from the 7th.

Currently I am clearly not getting 10M that is being paid for...

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This is a normal thing... had same issues so much that i downgraded to 8mb line and getting 7mbps every now and then... but running at 3mbps most of time... If you have a look at mybroadbands post you will see that most of the 10mbps lines only get in the region of 6-7mbps?? I might be wrong but thats what i remember.
 
For the benefit of the forum members and to ease the load on your support lines...

ASKING AFRIGUY ...

Is your Cape Town IPC congested ? Yes/No
 
eddief1 said:
For the benefit of the forum members and to ease the load on your support lines...

ASKING AFRIGUY ...

Is your Cape Town IPC congested ? Yes/No
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No, it's not congested - but we're needing to implement heavier shaping in the South region to avoid high latency.
 
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