Afrihost Business Uncapped Feedback

[sybertiger]

did anyone had problems wiht youtube lastnight/the past few nights

everything runs fine but streaming (youtube) just dont work well

i tryed it with business prioritization on and off didnt change

downloads runs fine tho

 

[AfriGuy]

Worked great on a WebAfrica account, Apple's servers are not to blame.

I really hope you sort out whatever issues you got going on with your network really really soon, this is starting to look like OpenWeb 2.0

Where other downloads also slow when you used our account?

 

[AfriGuy]

Phew... I am clutching wood... I have no issues to report.

Working as advertised here, school holidays and-all, with Origin and Steam updates / DLC /game-play for the young-uns and all there 'toobing... close to full speed even during office hours with the work being done. No authentication troubles thus far, although the modem internet light changed from green to red last night, but everything still works and no disconnections experienced.

View attachment 129041

I am on the greener grass this side for a change!

Glad to hear everything is running smoothly

 

[AfriGuy]

did anyone had problems wiht youtube lastnight/the past few nights

everything runs fine but streaming (youtube) just dont work well

i tryed it with business prioritization on and off didnt change

downloads runs fine tho

Odd, shouldn't be any issues around this. Is it all streaming or just YouTube?

 

[Bursty-dude]

did anyone had problems wiht youtube lastnight/the past few nights

everything runs fine but streaming (youtube) just dont work well

i tryed it with business prioritization on and off didnt change

downloads runs fine tho

I have been haing the same issue with all streaming vids for the last 2+ weeks.
And we are not the only ones having this issue.....

 

[whatwhat]

Where other downloads also slow when you used our account?

Yup. Was using jDownloader with 4 connections downloading, which normally maxes out the line. Even NZBs with 20 connections were peaking at that speed when I tried after posting here, so it did seem like shaping.

I've cancelled my 10Mb business account, will sign up with a business at another ISP since I really got annoyed that Hulu streamin just doesn't work on these accounts (but they do on the 1Gb free account).

If that ever gets fixed I'll consider moving back, but for now good streaming is more important than a pretty clientzone.

 

[AfriGuy]

Yup. Was using jDownloader with 4 connections downloading, which normally maxes out the line. Even NZBs with 20 connections were peaking at that speed when I tried after posting here, so it did seem like shaping.

I've cancelled my 10Mb business account, will sign up with a business at another ISP since I really got annoyed that Hulu streamin just doesn't work on these accounts (but they do on the 1Gb free account).

If that ever gets fixed I'll consider moving back, but for now good streaming is more important than a pretty clientzone.

There's absolutely no shaping once you've disabled Business Prioritisation. Sorry to hear you've left us, would have been more than happy to run through some options with you to have this sorted out.

 

[Chevron]

There's absolutely no shaping once you've disabled Business Prioritisation. Sorry to hear you've left us, would have been more than happy to run through some options with you to have this sorted out.

You should ask if the 1GB free accounts use SAT3 and if the business uncapped use Seacom.

Could explain the difference between the two.

 

[AfriGuy]

You should ask if the 1GB free accounts use SAT3 and if the business uncapped use Seacom.

Could explain the difference between the two.

All of our accounts, regardless of shaping all have the same routing.

 

[Bursty-dude]

Please sort out the online video streaming issues, FFS!

Getting a constant 5-6Mb Speedtest speed, downloads of torrents are flying along at over 600k/sec, yet any sort of video streaming is a balls up.

 

[AfriGuy]

Please sort out the online video streaming issues, FFS!

Getting a constant 5-6Mb Speedtest speed, downloads of torrents are flying along at over 600k/sec, yet any sort of video streaming is a balls up.

There aren't any issues around streaming that I can see.
What's your latency like?

 

[PurSpyk!!]

There aren't any issues around streaming that I can see.
What's your latency like?

There are continual issues with watching any videos on Supersport and dsvtv, issues keep on being denied, but you cannot watch anything from these sites unless you are happy with continual streaming. TwitchTv also barely works. You switch to another ISP, even Telkom, and it works 100%. This has been posted a few times on these forums, never to be resolved.

 

[whatwhat]

AfriGuy/AfriMan, have any of you ever seen an issue on your network when it was reported here?

It just seems the blanket answer is "nothing wrong". Not being a dick, just curious.

 

[Bursty-dude]

There aren't any issues around streaming that I can see.
What's your latency like?

Come to my house and I will show you how bad it is....
Latency is anywhere between 5ms and 20ms, so nothing wrong with that.

Youtube quality settings revert to either 144p or 240p. If I set it to 360p, 480p, 720p or 1080p, every single vid buffers like mad.
Been like this for over two weeks and the usual "there is nothing wrong" answers are getting very old now.

And any other online streaming vids also take ages to buffer, even with nothing downloading in the background and only my PC on the network. 6Mb ADSL line should have no issues at all with streaming a 720p Youtube vid, right?

 

[Chevron]

Come to my house and I will show you how bad it is....
Latency is anywhere between 5ms and 20ms, so nothing wrong with that.

Youtube quality settings revert to either 144p or 240p. If I set it to 360p, 480p, 720p or 1080p, every single vid buffers like mad.
Been like this for over two weeks and the usual "there is nothing wrong" answers are getting very old now.

And any other online streaming vids also take ages to buffer, even with nothing downloading in the background and only my PC on the network. 6Mb ADSL line should have no issues at all with streaming a 720p Youtube vid, right?

I've seen 1080p youtube on 4Meg before.

 

[Rickster]

Come to my house and I will show you how bad it is....
Latency is anywhere between 5ms and 20ms, so nothing wrong with that.

Youtube quality settings revert to either 144p or 240p. If I set it to 360p, 480p, 720p or 1080p, every single vid buffers like mad.
Been like this for over two weeks and the usual "there is nothing wrong" answers are getting very old now.

And any other online streaming vids also take ages to buffer, even with nothing downloading in the background and only my PC on the network. 6Mb ADSL line should have no issues at all with streaming a 720p Youtube vid, right?

Post a tracert and line stats from your router, then ill believe this.

 

[blaaislaai]

2nd hop is 80ms, and im downloading @ 250kB/s on a 10mb line.. FML
I'm blaming the exchange, in my case.

 

[cortexenslaver]

Speed has been all over the place all day long.... now it just took a serious nose-dive!
WTF is going on????? Once again, NOT my line, NOT Telkom, NOT congestion, NOT my exchange.... ONLY ON MY AH Business account. Once again, 1GB account performs better, along with EVERY other ISP account I have....

When the hell is this going to get sorted out???? I have been waiting for the last 4 months, and now, even AFTER the "long awaited upgrade", things seem to be getting worse by the hour. Is this the kind of crap we should expect from now on? Is this the kind of service we all have to accept?

It has now taken me 3 attempts to post this... on a 10MB line???? :wtf:

 

[cortexenslaver]

oh yes.... and did I mention that none of my pm's to any of the AH reps over the last month have been responded to AT ALL.

...I guess I also have a mark against my name, and both support online AND the reps feel it better to ignore me - NICE ONE AH.... but I'm sure the debit order will keep coming off at the beginning of the month, INNIT????

SHOCKING!

 

[requiem]

Using Webafrica capped – torrent download at 920KBps
Using Afrihost business uncapped – torrent download at 25KBps


Will start now to prove once again it is Afrihost. Who wants to bet the reply will be "Nope, nothing wrong on our network, please rerun your tests"