Afrihost Business Uncapped Feedback

[requiem]

Sure - Will send you a PM. However, I should not have to log a fault on your support desk. Complain on twitter. Listen to your automated answering service for 30 minutes, and never get a response other than one blaming everything but your own network.

 

[AfriGuy]

Sure - Will send you a PM. However, I should not have to log a fault on your support desk. Complain on twitter. Listen to your automated answering service for 30 minutes, and never get a response other than one blaming everything but your own network.

I'll take a look at the ticket as soon as I can, thanks.

 

[juBa]

Are your guys torrents also slow? i can only download at max 250-300kb/s. Doesnt matter if its peak or off peak. With my old ISP I use to get 200 peak and and sometimes it use to go to 500 - 600kb/s during off peak. Also, I was able to downlaod and play LoL with out much of a increase in ping, like 40ms max(210 - 250). Now if i download and LoL my pings just goes mad. 4mb business acc btw.

 

[Anthro]

I have been on my backup MWEB account while you sort out Authentication issue.

"DSL Status
All quiet on the Battle Front - that is to say that everything is working as it should be, NO problems!"

Yet, I've switched back to Afrihost - NO AUTH AGAIN.

Really now ?

 

[AfriGuy]

Are your guys torrents also slow? i can only download at max 250-300kb/s. Doesnt matter if its peak or off peak. With my old ISP I use to get 200 peak and and sometimes it use to go to 500 - 600kb/s during off peak. Also, I was able to downlaod and play LoL with out much of a increase in ping, like 40ms max(210 - 250). Now if i download and LoL my pings just goes mad. 4mb business acc btw.

Have you disabled Business Optimisation?

 

[AfriGuy]

I have been on my backup MWEB account while you sort out Authentication issue.

"DSL Status
All quiet on the Battle Front - that is to say that everything is working as it should be, NO problems!"

Yet, I've switched back to Afrihost - NO AUTH AGAIN.

Really now ?

The authentication problems are definitely sorted out.
Could you PM me your DSL username so I can see what's happening here?

 

[juBa]

Have you disabled Business Optimisation?

Yeah I sent an email a week or two ago and one of the helpful okes there disabled that for me. I see its still disabled

 

[Anthro]

The authentication problems are definitely sorted out.
Could you PM me your DSL username so I can see what's happening here?

I have inboxed you the necessary details, please advise accordingly

 

[AfriGuy]

Yeah I sent an email a week or two ago and one of the helpful okes there disabled that for me. I see its still disabled

Weird.
And your other downloads? Also a but sluggish or does it only seem to be with torrents?

 

[juBa]

Weird.
And your other downloads? Also a but sluggish or does it only seem to be with torrents?

They're also around the 300 mark. That is windows updates etc. Is the hectic ping increase when downloading and playing LoL normal?

 

[Rickster]

Are your guys torrents also slow? i can only download at max 250-300kb/s. Doesnt matter if its peak or off peak. With my old ISP I use to get 200 peak and and sometimes it use to go to 500 - 600kb/s during off peak. Also, I was able to downlaod and play LoL with out much of a increase in ping, like 40ms max(210 - 250). Now if i download and LoL my pings just goes mad. 4mb business acc btw.

Huh?

 

[juBa]

Huh?

With my old ISP, my LoL ping was 210 max without downloading, then while LoLing and downloading the ping would increase by max 40ms to 250

 

[Rickster]

With my old ISP, my LoL ping was 210 max without downloading, then while LoLing and downloading the ping would increase by max 40ms to 250

Have you tested another online game? Or better yet a tracert to eliminate exchange congestion?

 

[AfriGuy]

With my old ISP, my LoL ping was 210 max without downloading, then while LoLing and downloading the ping would increase by max 40ms to 250

Drop me a PM with your DSL username and I'll do some digging on my side

 

[juBa]

Have you tested another online game? Or better yet a tracert to eliminate exchange congestion?

Same thing with dota. I cant get a fixed IP of the EUW server but a tracert to other websites in Europe are normal (not sure if that helps). Thanks for the advise btw Ill send @AfriGuy my details and see what he can see on his end.

 

[AfriGuy]

Same thing with dota. I cant get a fixed IP of the EUW server but a tracert to other websites in Europe are normal (not sure if that helps). Thanks for the advise btw Ill send @AfriGuy my details and see what he can see on his end.

Thanks, I'll add your info to our data collection to see if we can spot anything on our end.

 

[Rickster]

Same thing with dota. I cant get a fixed IP of the EUW server but a tracert to other websites in Europe are normal (not sure if that helps). Thanks for the advise btw Ill send @AfriGuy my details and see what he can see on his end.

tracert www.mybroadband.co.za

 

[Chevauxza]

Whatever you do, don't reboot your router. Auth issues are back! My connection is dead in the water.

 

[kohlhtor]

I try to download osx update 10.9.4 speed afrihost 380 Kb/s telkom 610 Kb/s

 

[B3ns]

To late on backup WA now, maybe time to move back. This is getting ridiculous