Afrihost Business Uncapped Feedback

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Sure - Will send you a PM. However, I should not have to log a fault on your support desk. Complain on twitter. Listen to your automated answering service for 30 minutes, and never get a response other than one blaming everything but your own network.
 
requiem said:
Sure - Will send you a PM. However, I should not have to log a fault on your support desk. Complain on twitter. Listen to your automated answering service for 30 minutes, and never get a response other than one blaming everything but your own network.
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I'll take a look at the ticket as soon as I can, thanks.
 
Are your guys torrents also slow? i can only download at max 250-300kb/s. Doesnt matter if its peak or off peak. With my old ISP I use to get 200 peak and and sometimes it use to go to 500 - 600kb/s during off peak. Also, I was able to downlaod and play LoL with out much of a increase in ping, like 40ms max(210 - 250). Now if i download and LoL my pings just goes mad. 4mb business acc btw.
 
I have been on my backup MWEB account while you sort out Authentication issue.

"DSL Status
All quiet on the Battle Front - that is to say that everything is working as it should be, NO problems!"

Yet, I've switched back to Afrihost - NO AUTH AGAIN.

Really now ?
 
juBa said:
Are your guys torrents also slow? i can only download at max 250-300kb/s. Doesnt matter if its peak or off peak. With my old ISP I use to get 200 peak and and sometimes it use to go to 500 - 600kb/s during off peak. Also, I was able to downlaod and play LoL with out much of a increase in ping, like 40ms max(210 - 250). Now if i download and LoL my pings just goes mad. 4mb business acc btw.
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Have you disabled Business Optimisation?
 
Anthro said:
I have been on my backup MWEB account while you sort out Authentication issue.

"DSL Status
All quiet on the Battle Front - that is to say that everything is working as it should be, NO problems!"

Yet, I've switched back to Afrihost - NO AUTH AGAIN.

Really now ?
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The authentication problems are definitely sorted out.
Could you PM me your DSL username so I can see what's happening here?
 
juBa said:
Yeah I sent an email a week or two ago and one of the helpful okes there disabled that for me. I see its still disabled
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Weird.
And your other downloads? Also a but sluggish or does it only seem to be with torrents?
 
AfriGuy said:
Weird.
And your other downloads? Also a but sluggish or does it only seem to be with torrents?
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They're also around the 300 mark. That is windows updates etc. Is the hectic ping increase when downloading and playing LoL normal?
 
juBa said:
Are your guys torrents also slow? i can only download at max 250-300kb/s. Doesnt matter if its peak or off peak. With my old ISP I use to get 200 peak and and sometimes it use to go to 500 - 600kb/s during off peak. Also, I was able to downlaod and play LoL with out much of a increase in ping, like 40ms max(210 - 250). Now if i download and LoL my pings just goes mad. 4mb business acc btw.
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Huh?
 
juBa said:
With my old ISP, my LoL ping was 210 max without downloading, then while LoLing and downloading the ping would increase by max 40ms to 250
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Have you tested another online game? Or better yet a tracert to eliminate exchange congestion?
 
juBa said:
With my old ISP, my LoL ping was 210 max without downloading, then while LoLing and downloading the ping would increase by max 40ms to 250
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Drop me a PM with your DSL username and I'll do some digging on my side :)
 
Rickster said:
Have you tested another online game? Or better yet a tracert to eliminate exchange congestion?
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Same thing with dota. I cant get a fixed IP of the EUW server but a tracert to other websites in Europe are normal (not sure if that helps). Thanks for the advise btw :D Ill send @AfriGuy my details and see what he can see on his end. :)
 
juBa said:
Same thing with dota. I cant get a fixed IP of the EUW server but a tracert to other websites in Europe are normal (not sure if that helps). Thanks for the advise btw :D Ill send @AfriGuy my details and see what he can see on his end. :)
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Thanks, I'll add your info to our data collection to see if we can spot anything on our end.
 
Whatever you do, don't reboot your router. Auth issues are back! My connection is dead in the water.
 
To late on backup WA now, maybe time to move back. This is getting ridiculous
 
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