vicv
Expert Member
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Afrihost Business Uncapped Feedback
- Thread starter Lino
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uhm I am not so sure that business uncapped and capped are the same, I just logged in the with 1GB free capped account and it works better, not great, but better than my business uncapped.
I am so tired of these issues.
Maybe I am throttled, I did 176.33 GB on a 10mbs business uncapped account so far this month
I am so tired of these issues.
Maybe I am throttled, I did 176.33 GB on a 10mbs business uncapped account so far this month
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xera
Expert Member
Please be patient with us, I promise you that we'll have this sorted out for you.
No dude I have been patient the whole day, only to prove that is in fact your network!
Please get someone to call me in the next 5 minutes or at least tell me what the fudge is going on. I had to do the trouble shooting for your company (and I presume Afrihost should have the technical ability) and not me.
You have a lack of bandwidth available and all you are doing now is buying time till after 6 or so when some accounts are not in use and the performance will increase (btw great tactic, i wonder if that will work on my clients)
Please get someone to call me in the next 5 minutes or at least tell me what the fudge is going on. I had to do the trouble shooting for your company (and I presume Afrihost should have the technical ability) and not me.
You have a lack of bandwidth available and all you are doing now is buying time till after 6 or so when some accounts are not in use and the performance will increase (btw great tactic, i wonder if that will work on my clients)
Archer
Honorary Master
Maybe, just maybe jeanres, if you could spend half the energy on picking up the phone yourself as you do spamming this thread you'd have been sorted by now.
Make up your mind, do you want to discuss things on MyBB or on the phone? Sure looks like you love MyBB by the mountain of posts you're creating
But you just keep on blathering on on MyBB
Make up your mind, do you want to discuss things on MyBB or on the phone? Sure looks like you love MyBB by the mountain of posts you're creating
Maybe, just maybe jeanres, if you could spend half the energy on picking up the phone yourself as you do spamming this thread you'd have been sorted by now.
But you just keep on blathering on on MyBB
Make up your mind, do you want to discuss things on MyBB or on the phone? Sure looks like you love MyBB by the mountain of posts you're creating
Maybe just maybe, I have tried 6 times today to get through to the call centre, and spent probably around 300 rand on phone calls to the call centre only to be put on hold, so just maybe, just maybe you should be quiet
So cheers afrihost, I will attempt to contact your call centre now for the last time, and if I don't get trough I will take my money elsewhere
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I've said before, we're doing our best. Everyone is busy on our end today - we'll attend to your query as soon as we can.
Hummercellc
Expert Member
Maybe just maybe, I have tried 6 times today to get through to the call centre, and spent probably around 300 rand on phone calls to the call centre only to be put on hold, so just maybe, just maybe you should be quiet
So cheers afrihost, I will attempt to contact your call centre now for the last time, and if I don't get trough I will take my money elsewhere
Bye now, you won't find another ISP like Afrihost.....
So are you agreeing that there are issues on your network?
because your website does not state the same thing.
http://cl.ly/image/0x3A240A3B23
And some feedback, maybe get more support staff and change that ladies voice on the phone
So are you agreeing that there are issues on your network?
because your website does not state the same thing.
http://cl.ly/image/0x3A240A3B23
And some feedback, maybe get more support staff and change that ladies voice on the phone
By being busy doesn't mean that there are issues in Cape Town. I'm truly sorry that we've let you down - but as I've said multiple times in this thread, we'll have someone give you a shout.
I can't promise you any times, but I can promise you that our guys are looking at your account, they will call you back and we will have whatever issues you're seeing sorted out.
so you might call me in two weeks, thanks
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I know you're upset, I get that. Please, just give us a chance to get in touch with you.
You had the whole day
Again, I really do get this. I don't think venting your frustrations on the forums are going to help the end goal though. We'll contact you as soon as we possibly can.
Well I can't get the through to your call centre, and I am venting my frustrations, so that anything thinking of signing up can see this first.
And just so you know, I know you are stalling for time, because the later it gets in the day, the better my connection has become.
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No, I'm not stalling. Please don't throw around accusations. I've said we'll contact you, we will.
As for swaying peoples opinion - I'm not sure what this will prove? If you look at our track record we've provided an impeccable ADSL experience to clients.
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