Afrihost Business Uncapped Feedback

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Just cancel if you aren't getting what you are paying for.

It's your cash, and if you don't get what you think you deserve then move. WebAfrica and Crystal Web seems to be the guys to use at the moment.

If AH mange to fix this, then come back. But paying them every month isn't giving anyone incentive to fix anything.
 
No. Don't leave. Demand your money back.


Leaving will fix the capacity issues, this will allow them to sweep the problems under the rug.
 
requiem said:
No. Don't leave. Demand your money back.


Leaving will fix the capacity issues, this will allow them to sweep the problems under the rug.
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You will not see one blue cent.

Besides, internet access is something you shouldn't have to worry about. When you are paying xxx per month, I'm not going to hang around and pay an ISP until they get around to fixing whatever their issues are. Just give the money to someone who can provide the service.

So what if the ex-ISP improves due to the new freed up capacity. Everyone has an ex who got fat and and after you dumped her she got skinny. But she is still the same bitch on the inside.
 
whatwhat said:
You will not see one blue cent.

Besides, internet access is something you shouldn't have to worry about. When you are paying xxx per month, I'm not going to hang around and pay an ISP until they get around to fixing whatever their issues are. Just give the money to someone who can provide the service.

So what if the ex-ISP improves due to the new freed up capacity. Everyone has an ex who got fat and and after you dumped her she got skinny. But she is still the same bitch on the inside.
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I love the analogy. Solid advice - stop supporting a poor service.
 
My side has returned to normal full speed as of yesterday 8pm
all 3 of them
 
5plus2equals9 said:
Speeds seem to be decent this morning.

EDIT: That didn't last long.
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Mine (10Mbps Business Uncapped) is also pathetically slow the last 3 days.

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My speeds also seem to be back so far now. This situation has really pissed off a lot of users and judging by this thread causing several people to either cancel or looking to cancel their account. Hope Afrihost has taken note of this. Obviously there are some situations that are out of their control but this wasn't really and I haven't really had much issues with Afrihost before but if this kind of thing happens again, I may seriously consider changing my account as well.
 
maniac6911 said:
We are also moving business accounts, would rather pay a bit more with a teir 1 ISP to avoid this sort of situation. The new Android OS is coming out next month and I am not sticking around here to find out how that turns out for Afrihost as I expect more of the same.
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Please give us some feedback on the performance and the name of the ISP. I am also looking to move away from Afrihost, but not sure which one to choose. I will gladly pay a bit more for a service that produces what it promises and does not fall over when an OS update is released.
 
Nice to be able to watch the soccer in super HD today. That was so far from happening midweek.
 
Must say Afrihost is a lot better today. Able to actually stream twitch on high. How is twitch streaming for you guys now? That's the main reason I'm leaving AH at the end of the month...but it's working fine now. Kinda on the fence whether I should still leave
 
My downloads are much better today, though trying now to stream a football game on flash stream at 300kbps and supreme lag.
 
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