Afrihost Capped ADSL Feedback (MTN) - New beginning

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Vio said:
And the daily dose of latency issues and tracerts (CT) first taken @ 3am second batch taken @11:45am
3am
=Afrihost=
Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 12 ms 11 ms 11 ms 105-236-5-193-esr-lo.mtnbusiness.co.za [105.236.5.193]
3 12 ms 13 ms 13 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]

4 12 ms 12 ms 12 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 13 ms 13 ms 13 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 33 ms 33 ms 33 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]

7 31 ms 32 ms 33 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
8 34 ms 32 ms 33 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

It looks fantastic when it works doesn't it.


11:45am
=Afrihost=
Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 11 ms 10 ms 10 ms 105-236-5-193-esr-lo.mtnbusiness.co.za [105.236.5.193]
3 115 ms 113 ms 111 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 123 ms 117 ms 115 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 114 ms 115 ms 120 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 118 ms 124 ms 122 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]
7 181 ms 176 ms 161 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
8 137 ms 126 ms 123 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

=Web Africa=
Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 12 ms 11 ms 11 ms 196-210-150-129.dynamic.isadsl.co.za [196.210.150.129]
3 13 ms 13 ms 12 ms cdsl2-ctn-vl2276.ip.isnet.net [196.38.72.125]
4 12 ms 13 ms 12 ms 196.35.115.136
5 13 ms 13 ms 13 ms mi-za-cpt-p8-te0-0-0-0.ip.isnet.net [168.209.6.13]
6 12 ms 12 ms 12 ms 168.209.6.130
7 12 ms 12 ms 12 ms 41-208-29-210.mtnns.net [41.208.29.210]
8 13 ms 16 ms 13 ms rb-cr-1.za.nl-ha-2.za-a.mtnns.net [196.44.0.120]
9 14 ms 14 ms 14 ms tb-cr-2.za--ct-cr-1.za-a.mtnns.net [196.44.31.107]
10 32 ms 32 ms 32 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]
11 34 ms 35 ms 35 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
12 34 ms 34 ms 35 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.
Click to expand...

5pm
=Afrihost=
Tracing route to www.afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 11 ms 11 ms 11 ms 105-236-5-193-esr-lo.mtnbusiness.co.za [105.236.5.193]
3 356 ms 341 ms 340 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 392 ms 367 ms 363 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 334 ms 335 ms 333 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 387 ms 374 ms 379 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]
7 397 ms 368 ms 384 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
8 366 ms 370 ms 373 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

=WebAfrica=

Tracing route to www.afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 12 ms 11 ms 11 ms 196-210-150-129.dynamic.isadsl.co.za [196.210.150.129]
3 12 ms 12 ms 12 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
4 12 ms 13 ms 13 ms 196.35.115.128
5 13 ms 13 ms 14 ms mi-za-cpt-p8-te0-7-0-0.ip.isnet.net [168.209.2.13]
6 13 ms 12 ms 12 ms 168.209.6.131
7 13 ms 14 ms 13 ms mtnns-2.cinx.net.za [196.223.22.31]
8 14 ms 13 ms 13 ms rb-cr-1.za.nl-ha-2.za-a.mtnns.net [196.44.0.120]
9 13 ms 14 ms 13 ms tb-cr-2.za--ct-cr-1.za-a.mtnns.net [196.44.31.107]
10 35 ms 35 ms 35 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]
11 31 ms 31 ms 31 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
12 31 ms 32 ms 32 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.




Afrihost: ~350ms local ping.
Web Africa: ~13ms local ping.
Same line.

I reiterate when is this "soon" when things will "normalize"?
 
On a 10Mbit line:
4436910506.png

EDIT:
Local saix test, Cape Town.

Last Result:
Download Speed: 3848 kbps (481 KB/sec transfer rate)
Upload Speed: 441 kbps (55.1 KB/sec transfer rate)
Latency: 366 ms
6/16/2015, 5:15:15 PM

EDIT2 @ 19:08: Can't even stream a YouTube video properly now, being forced to change it to 240p.
 
Last edited:
Looking at my ping stats shows that the wheels started wobbling around 11am today. By 12 they were well and truly off, and currently pings are still increasing. Current ping to Afrihost's own site is 412ms.

I suspect the only people still on Afrihost are the ones "locked" in on legacy packages that are too good a deal to give up. And even that isn't going to last forever. Or they're completely oblivious to how Internet should be. Which is probably 90% of users.

Us tech literates are a drop in the ocean, and complaining here isn't going to reach the right audience.

So why is this not front page news on MyBroadband yet? Time for some investigative journalism and a request for comment from someone "higher up"? (And failing that, who is going to print the banner? ;-))
 
sgs said:
Looking at my ping stats shows that the wheels started wobbling around 11am today. By 12 they were well and truly off, and currently pings are still increasing. Current ping to Afrihost's own site is 412ms.

I suspect the only people still on Afrihost are the ones "locked" in on legacy packages that are too good a deal to give up. And even that isn't going to last forever. Or they're completely oblivious to how Internet should be. Which is probably 90% of users.

Us tech literates are a drop in the ocean, and complaining here isn't going to reach the right audience.

So why is this not front page news on MyBroadband yet? Time for some investigative journalism and a request for comment from someone "higher up"? (And failing that, who is going to print the banner? ;-))
Click to expand...

+1
 
I'm "shopping" for another ISP as I'm typing this...I'm thinking Webafrica? actually...ANYTHING currently would be better than AH...

Thing is...AfriMan/genie/someone will again come with "Please do a tracert"..."Please do a this/that/whatever"...and come with excuses like they have been over the last couple of weeks...I'm DONE with excuses...I'm DONE being patient...I'm DONE with Afrihost!!

Cheers
 
Things are definitely wonky on Afrihost.

I watched a 1080p video on Youtube. Afrihost peaks at ~400KBps. Using my VOX account it went flying at between 750 and 850KBps the whole time.

Speedtests generally don't mean jack shizz because it pretty much always maxes out.
 
I Have Cancelled, F this crap, cant even play Wow.
Afrihost will remain a legendary memory in South Africa's Internet Landscape but sadly MTN stuffed it all up.

You guys have a lot of work ahead of you to win people's trust again.
And like MOST people say, Update your status page, What a FALSE impression you lot are!!!! always saying you are honest but we see otherwise.
 
SlowHands said:
I'm "shopping" for another ISP as I'm typing this...I'm thinking Webafrica? actually...ANYTHING currently would be better than AH...

Thing is...AfriMan/genie/someone will again come with "Please do a tracert"..."Please do a this/that/whatever"...and come with excuses like they have been over the last couple of weeks...I'm DONE with excuses...I'm DONE being patient...I'm DONE with Afrihost!!

Cheers
Click to expand...
Let us know in this thread who and when you have moved and how the experience is.
 
Same result with Axxess currently!!!

Please post alternative ISP's guys that just cancelled. I ready to make the move.!
 
Streaming E3 now on 4mbs line. Buffer and worst quality ever. I waited so long for e3 :( only to be disappointed by Afrihost. Pls suggest a better isp im fed up with them now
 
Aquiva said:
Looking at all these posts, Afrihost must be so proud!
Click to expand...

Yes they are proud of what they offering, they just don't see how cr@ap it is, and think each individual client complaining has a unique problem that's outside their network, hence all the individual requests to test and do trace routes etc forever and a day.

Lol look at their network Status Page. In this forum they even say "Certain Clients" in the south may have issues, but overall all is good.
and its repeated over and over again. Over weekends and public Holidays when nobody is available the next day they will just say, We did see high latency and the "guys" are investigating, also over and over again.

All I can do now is laugh.
 
Experiencing EXACTLY the same as everyone else
... HIGH latency on AH
... COMPLETELY NORMAL latency on others.
YouTube is barely workable. Can't get anything more than 720p. Increasing this kills the stream. Completely!
I'm going to be sending the thread link to [email protected], attention Oscar, who promised to escalate the issues.
Let's see what action is taken.
Last gasp effort to get things resolved before my resolve is up :(
 
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