Beri
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Afrihost Capped ADSL Feedback (MTN) - New beginning
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Have to agree that international performance is rotten again today.
International [US, NY]: 2.5mbps http://www.speedtest.net/my-result/4509965305
Local is, as it's been for a few weeks now, okay - 18mbps http://www.speedtest.net/my-result/4509969488
Arrgggg!!!!! Not more of this.
International [US, NY]: 2.5mbps http://www.speedtest.net/my-result/4509965305
Local is, as it's been for a few weeks now, okay - 18mbps http://www.speedtest.net/my-result/4509969488
Arrgggg!!!!! Not more of this.
Great to hear that things are looking up!
Seen a few reports around these parts that things aren't great
We're doing our best to have this fixed up.
MagicDude4Eva
Banned
Seeing that my post regarding comparative speeds (running on VOX and not AH) has been deleted, I would like to know why this was done?
Probably because they are scared of the VOX offer and can't, or won't compete. Many previously loyal Afrihost Clients are so sick of this mess, and moving on, that it is starting to look like VOX may well solve Afrihosts problems for it by rapidly thinning the user base and resolving congestion/contention issues.
Censorship is a last resort to stem the haemorrhaging.
Feedback in this thread is specifically for Afrihost DSL accounts.
You'll need to follow up with the mods re post removal.
LOL, I don't think we're trying to censor anyone's info/ posts here. Just trying to keep things tidy for Afrihost DSL feedback.
SlowHands
Senior Member
freedom of speech boet...freedom of speech...
showing comparative speedtests/traceroutes should not be censored IMO.
showing comparative speedtests/traceroutes should not be censored IMO.
I agree 100%
Afrikak Your already giving pathetic service, refusing refunds, lying about refunding what you overcharged me. Now censoring what people post haha? Why am I not surprised.
MagicDude4Eva
Banned
There was absolutely nothing wrong with my post. It showed speedtests to Johannesburg/Capetown and London. This was for comparative feedback and since your Afrigreen is supposedly on VOX via your network, my measurements should enable your customers to compare their speeds against those. Nothing wrong with it or are we now going to censor any mention of competitors?
Why does Afrihost have the ability to "censor" anything on a public none bias forum?
With all due respect, it is not about convincing, but giving all your clients what you promise on your website and what they are paying for! I am not believing what I want to, I (and all the AH clients on this forum) can see what's happening.
They also block social media if you complain there.
I think we've been over this many times, and it's really simple - MyBB has independent mods who monitor threads and ensure they stay on topic. I wouldn't be surprised if the tone of other threads has made them scrutinise posts in our threads, I've certainly seen some posts removed that none of us reported.
The opening post on this and other threads is very clear about the mod policy, so that is not controlled by us or enforced by us. I know many of the people mentioned here reported other posts in Gian's State of the Network thread, so I think it's a transparent policy that works either way. Let's respect the purpose of the thread and if you need to push another agenda, anyone is free to open their own thread at any time.
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That's actually completely untrue. If you look at any of our social media pages, we have a mix of praises and complaints. Since social is moderated by our community managers, we have our transparent guidelines to keep the community vibrant and safe. If you don't violate our guidelines, we don't remove your post.
I think it's not about making this personal, and I don't think that was AfriGuy's intention. But I think the point is that we're providing all the information we can, but you have to make up your own mind ultimately. It comes down to our relationship with you and if you don't feel that is working, or you're happy to extend your trust to give us the opportunity to make things right. The forum (and our presence here) is about engaging with you, gathering and providing information, and then feeding that back into the organisation to help us understand our clients better, in order to deliver better service.
No - I'm going to disable my telkom download account and run this one until its depleted, then sign up elsewhere for the rest of the month.
Sorry to hear that. Wish you all the best. If there is anything I can do, please drop me a PM at any time
Sonic2k
Executive Member
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Well, well guess what...
The heavy bandwidth users are finally off the existing network...
The speeds and low latencies have returned... but what worries me is that, like clockwork at 17:00:00 the network frees up...
This means there is shaping on the go, and probably just like MWEB's shaper.
The time now is 17:37 and I am getting a steady 991kbps with torrents... straight line, LIKE I USED TO GET BEFORE MAY-JUNE 2015.
So tell me Afrihost reps... since NOTHING WAS CHANGED on my side... what is the whole point of pings and tracerts when the PROBLEM IS NOW PROVEN TO BE CONGESTION IN YOUR NETWORK?
In any event, I am NOT interested in the Afrigreen whatever, I am going to try and deplete the cap I paid for, and then its off to a new ISP 1 August. I do not trust Afrihost now, in my book they are now the same as OpenWeb... and the fact that their CEO has done a disappearing act here, doesn't really amuse me.
The heavy bandwidth users are finally off the existing network...
The speeds and low latencies have returned... but what worries me is that, like clockwork at 17:00:00 the network frees up...
This means there is shaping on the go, and probably just like MWEB's shaper.
The time now is 17:37 and I am getting a steady 991kbps with torrents... straight line, LIKE I USED TO GET BEFORE MAY-JUNE 2015.
So tell me Afrihost reps... since NOTHING WAS CHANGED on my side... what is the whole point of pings and tracerts when the PROBLEM IS NOW PROVEN TO BE CONGESTION IN YOUR NETWORK?
In any event, I am NOT interested in the Afrigreen whatever, I am going to try and deplete the cap I paid for, and then its off to a new ISP 1 August. I do not trust Afrihost now, in my book they are now the same as OpenWeb... and the fact that their CEO has done a disappearing act here, doesn't really amuse me.
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