Afrihost CAPPED ADSL Feedback (MTN)

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Just RDP'd in at home, speeds seem fine now but then I'm not too concerned about day time speeds as I'm not at home. I am in contact with a guy from the Critical Care now, he said they would run some tests tonight during the period when I've been having the issues.

AH
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VOX
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EDIT: Speeds may be a bit funky due to the fact that it was done over RDP and I was streaming music from my Plex server at the time.
 
DrJohnZoidberg said:
Just RDP'd in at home, speeds seem fine now but then I'm not too concerned about day time speeds as I'm not at home. I am in contact with a guy from the Critical Care now, he said they would run some tests tonight during the period when I've been having the issues.

AH
3540251592.png


VOX
3540241291.png


EDIT: Speeds may be a bit funky due to the fact that it was done over RDP and I was streaming music from my Plex server at the time.
Click to expand...

Thanks, please keep our Critical guys updated - guaranteed they'll be able to have this sorted for you.
 
Beri said:
I am on a 4meg line but the max it goes on the test is 3,2mbps and up 0,4
should I see something closer to 4mbps
when I was on the 2meg line I got 1,80 most of the time
Click to expand...

It could be exchange related, remember that there are always overheads involved when it comes to speeds.
 
AfriGuy said:
Looking much better!
Has your latency normalised yet? If not could you paste up a traceroute here please?
Click to expand...

No, still the same. Tracert has quite weird output, as I seem to route via JHB and not CPT even though I am in PE. Also never seen hop 2 time out before. Hop 1 is my DSL modem, so hop 2 is exchange+


Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway.pace.net [10.0.0.2]
2 * * * Request timed out.
3 40 ms 40 ms 40 ms 41.181.221.249
4 40 ms 39 ms 75 ms 41.181.221.250
5 46 ms 47 ms 46 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
6 46 ms 46 ms 46 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
7 48 ms 48 ms 50 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
8 40 ms 41 ms 40 ms 196.44.31.99
9 42 ms 40 ms 40 ms 196.31.220.8
10 40 ms 40 ms 40 ms 196.31.220.25
11 47 ms 48 ms 47 ms 196.31.63.206
12 40 ms 40 ms 40 ms 196.30.42.133
13 47 ms 47 ms 47 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
EDIT: Moved to business uncapped thread
 
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Okay, still broken on my side but I have now sent a plethora of diagnostic info to Critical Care. I will see what they say.

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For now I'll just use the account as a news server "helper".
 
Well, I am unable to play games anymore. What game you ask: Dota. To which server may be your next question: SA server. Really? Your ping should be around 50 you say. No Sir. My ping ranges anything from 300ms to 1000 ms. Its so annoying and irritating.

How did I establish its afri_host_of_problems?
1. Speed test (please see below)
2. Similar problems with gamers that use afri_host_of_problems as ISP playing DotA.
3. Tested a different ISP with test account. Stable ping at 50-80ms

Can anyone advise me: I would like to keep my email address with afri_host_of_problems. But I'm going to change to a different ISP. Giving my new email address to my contacts is such a shlep.

Thank you
 
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