Afrihost CAPPED ADSL Feedback (MTN)

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Ok thanks. That's good news then for now. I running netflix and so far looks like 100 GB is all I need. Half way through the month and still have 56GB left.
 
Anyone have issues browsing lately? Every couple of minutes, say 15 - my browser just drops connection, immediately saying all pages are unavailable for about 30 seconds, then it comes back.

Trace route looks like so:
Code:
Tracing route to google.com [74.125.233.67]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.137.1
  2    18 ms    19 ms    35 ms  105-236-13-129-esr-lo.mtnbusiness.co.za [105.236.13.129]
  3    24 ms    12 ms     9 ms  41.181.221.254
  4    10 ms    20 ms    24 ms  41.181.184.28
  5    97 ms    90 ms    53 ms  196.44.18.8
  6    50 ms    10 ms    13 ms  196.44.31.106
  7   153 ms   186 ms   167 ms  196.44.31.221
  8   262 ms   220 ms   170 ms  209.212.111.203
  9   164 ms   166 ms   160 ms  rb-ad-1--msbm-rbg-1-a.mtnns.net [209.212.99.13]
 10     *      162 ms   160 ms  209.85.255.76
 11   216 ms   218 ms   200 ms  66.249.95.9
 12   213 ms   189 ms   200 ms  64.233.174.57
 13   177 ms   172 ms   172 ms  jnb01s02-in-f3.1e100.net [74.125.233.67]
 
Anyone have issues browsing lately? Every couple of minutes, say 15 - my browser just drops connection, immediately saying all pages are unavailable for about 30 seconds, then it comes back.

Trace route looks like so:
Code:
Tracing route to google.com [74.125.233.67]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.137.1
  2    18 ms    19 ms    35 ms  105-236-13-129-esr-lo.mtnbusiness.co.za [105.236.13.129]
  3    24 ms    12 ms     9 ms  41.181.221.254
  4    10 ms    20 ms    24 ms  41.181.184.28
  5    97 ms    90 ms    53 ms  196.44.18.8
  6    50 ms    10 ms    13 ms  196.44.31.106
  7   153 ms   186 ms   167 ms  196.44.31.221
  8   262 ms   220 ms   170 ms  209.212.111.203
  9   164 ms   166 ms   160 ms  rb-ad-1--msbm-rbg-1-a.mtnns.net [209.212.99.13]
 10     *      162 ms   160 ms  209.85.255.76
 11   216 ms   218 ms   200 ms  66.249.95.9
 12   213 ms   189 ms   200 ms  64.233.174.57
 13   177 ms   172 ms   172 ms  jnb01s02-in-f3.1e100.net [74.125.233.67]

Same thing happening on my side. Getting real tired of this **** now.
 
Drop me a PM so I can check your account ASAP :(

It got sorted yesterday after I called the number... I can't exactly sit and type on MyBB when I'm on duty.
Apparently my SIM was the issue.

Something I love about Vodacom or Telkom. When I TWEET them an issue on Twitter, they call me...
 
Have been doing some heavy downloading today. Not a single glitch so far. Everything running as expected, at full line speed, and have been connected to my AH capped account for 06Days 17hrs 06min 39sec according to my router, and only had about three VPN drops on my laptop this week. Am in Cape Town / Melkbos.

Sorry others are still having some hassles, but would like to thank Afrihost. My capped account is working very well thank-you.

Phaedrus
 
It could be a problem on the exchange with backhaul, or weather related as someone suggested. If it even drizzles in my area my line goes kaput. If I didn't have mobile data I'd be sunk.

I think we can rule out weather problems. It's been 100% clear the entire day so far and when I got home this afternoon the line just didn't perform well. Slow speeds, 300ms ping to local server (pinged Dota 2 server, usually get ~30ms).

Oddly, it worked fine yesterday afternoon and I thought the problem had disappeared. I think it also worked this morning as I don't recall any major problems. However, right now the line is definitely not working as expected.
 
I think we can rule out weather problems. It's been 100% clear the entire day so far and when I got home this afternoon the line just didn't perform well. Slow speeds, 300ms ping to local server (pinged Dota 2 server, usually get ~30ms).

Oddly, it worked fine yesterday afternoon and I thought the problem had disappeared. I think it also worked this morning as I don't recall any major problems. However, right now the line is definitely not working as expected.

All I can say is thank ye godz for backup accounts on my side... a bit dismaying when AH capped yields 2Mbs speed on up to 10Mbs line and IS accounts two to three times this.

Also, still no feedback about logged faults either.

Methinks time to give line back to Telkom and move on here.

/meh

EDIT:

Scratch that... every account now borked internationally.
Lucky to get 1Mbps on anything non-local... and local seems unable to break 3Mbps.

/so begins the search for ADSL replacement... this is unbearable and recurring.
 
Last edited:
So internet was fine last night only after midnight. Terrible right now, since ~9am.

Anways, here is my traceroute:

Code:
Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

  1     1 ms     2 ms     2 ms  192.168.0.1 
  2   297 ms   251 ms   172 ms  105-236-6-1-esr-lo.mtnbusiness.co.za [105.236.6.1] 
  3   200 ms   140 ms   195 ms  ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86] 
  4   180 ms     *      284 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188] 
  5   289 ms   205 ms   424 ms  compj-cpt-1.mtnns.net [196.44.18.2] 
  6   462 ms   266 ms   336 ms  ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134] 
  7   435 ms   250 ms   309 ms  rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69] 
  8   280 ms     *        *     jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221] 
  9   196 ms   282 ms   187 ms  196.30.1.53 
 10   271 ms   323 ms   197 ms  196.31.220.25 
 11   214 ms     *      289 ms  196.31.63.206 
 12   336 ms   280 ms   174 ms  vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133] 
 13   320 ms     *        *     cms-gm.afrihost.com [197.242.144.102] 
 14     *        *        *     Request timed out.
 15     *      110 ms   192 ms  cms-gm.afrihost.com [197.242.144.102] 

Trace complete.

And just to be sure, I did it again:

Code:
Tracing route to google.com [173.194.41.68]
over a maximum of 30 hops:

  1     1 ms     9 ms     1 ms  192.168.0.1 
  2   266 ms   178 ms   249 ms  105-236-6-1-esr-lo.mtnbusiness.co.za [105.236.6.1] 
  3     *      236 ms    91 ms  ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150] 
  4   179 ms   211 ms   191 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28] 
  5     *      163 ms   272 ms  compj-cpt-1.mtnns.net [196.44.18.2] 
  6   390 ms   552 ms   289 ms  ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113] 
  7   260 ms   243 ms   390 ms  ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187] 
  8   384 ms   429 ms   224 ms  rb-ad-1--glgix-bloemf-1-a.mtnns.net [209.212.99.13] 
  9     *      321 ms   360 ms  209.85.255.78 
 10   289 ms   445 ms   335 ms  72.14.238.51 
 11   431 ms   500 ms   439 ms  lhr08s01-in-f4.1e100.net [173.194.41.68] 

Trace complete.

I'm no expert on these traceroute outputs, but that high latency on the second line doesn't look very promising (neither do those stars).
 
So internet was fine last night only after midnight. Terrible right now, since ~9am.

Anways, here is my traceroute:

Code:
Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

  1     1 ms     2 ms     2 ms  192.168.0.1 
  2   297 ms   251 ms   172 ms  105-236-6-1-esr-lo.mtnbusiness.co.za [105.236.6.1] 
  3   200 ms   140 ms   195 ms  ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86] 
  4   180 ms     *      284 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188] 
  5   289 ms   205 ms   424 ms  compj-cpt-1.mtnns.net [196.44.18.2] 
  6   462 ms   266 ms   336 ms  ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134] 
  7   435 ms   250 ms   309 ms  rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69] 
  8   280 ms     *        *     jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221] 
  9   196 ms   282 ms   187 ms  196.30.1.53 
 10   271 ms   323 ms   197 ms  196.31.220.25 
 11   214 ms     *      289 ms  196.31.63.206 
 12   336 ms   280 ms   174 ms  vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133] 
 13   320 ms     *        *     cms-gm.afrihost.com [197.242.144.102] 
 14     *        *        *     Request timed out.
 15     *      110 ms   192 ms  cms-gm.afrihost.com [197.242.144.102] 

Trace complete.

And just to be sure, I did it again:

Code:
Tracing route to google.com [173.194.41.68]
over a maximum of 30 hops:

  1     1 ms     9 ms     1 ms  192.168.0.1 
  2   266 ms   178 ms   249 ms  105-236-6-1-esr-lo.mtnbusiness.co.za [105.236.6.1] 
  3     *      236 ms    91 ms  ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150] 
  4   179 ms   211 ms   191 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28] 
  5     *      163 ms   272 ms  compj-cpt-1.mtnns.net [196.44.18.2] 
  6   390 ms   552 ms   289 ms  ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113] 
  7   260 ms   243 ms   390 ms  ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187] 
  8   384 ms   429 ms   224 ms  rb-ad-1--glgix-bloemf-1-a.mtnns.net [209.212.99.13] 
  9     *      321 ms   360 ms  209.85.255.78 
 10   289 ms   445 ms   335 ms  72.14.238.51 
 11   431 ms   500 ms   439 ms  lhr08s01-in-f4.1e100.net [173.194.41.68] 

Trace complete.

I'm no expert on these traceroute outputs, but that high latency on the second line doesn't look very promising (neither do those stars).

The latency to your exchange is possibly the reason for the timeouts further on.
Congestion is a bitch :(
 
DSL syncs. Athenticates in seconds. Connection is so slow that most websites timeout. Afrihost website took 5 minutes to open (10Mbps line) Pretoria, Waterkloof area. My connection is so slow I am posting this from my CellC as I gave up. Are there any major lines down? or any planned maintenance in the area?
 
The latency to your exchange is possibly the reason for the timeouts further on.
Congestion is a bitch :(

Weird. I've never had any problems before. Been using this line for almost 6 months with literally zero problems, now suddenly this :( So who gets priority when there is congestion?
 
DSL syncs. Athenticates in seconds. Connection is so slow that most websites timeout. Afrihost website took 5 minutes to open (10Mbps line) Pretoria, Waterkloof area. My connection is so slow I am posting this from my CellC as I gave up. Are there any major lines down? or any planned maintenance in the area?

I'm in PTA Rietvalleirand/Elardus area and having the same problem. Websites time out, basically nothing working but modem connects np. Posting from my Blackberry

Phoned Telkom who after resetting my port said it's Afrihost's fault
 
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Logged a ticket with afrihost, got this reply:

Outage Num:22303
Telkom ADSL outage affecting Waterkloof (012 - 346 , 460)
Telkom ADSL services in the following area may be Inaccessible : Waterkloof (012 - 346, 460)

Seems like it is Telkom's fault. One blaming the other, typical...

but when I do a tracepath it seems like the mtn network


znh@yi:~$ tracepath www.google.co.za
1?: [LOCALHOST] pmtu 1500
1: 192.168.1.1 4.151ms
1: 192.168.1.1 7.564ms
2: 105-237-156-160.access.mtnbusiness.co.za 7.694ms pmtu 1492
2: 105-236-13-65-esr-lo.mtnbusiness.co.za 22.061ms
3: ipc-recieve-rb-2a.za.mtnbusiness.net 24.066ms asymm 9
4: rb-cr-1.za--rb-dca-1.za-a.mtnns.net 24.691ms asymm 8
5: jh-cr-2.za--rb-cr-1.za-a.mtnns.net 22.890ms asymm 8
6: qux-jh-dca-2.za-b.za.mtnbusiness.net 23.922ms asymm 8
7: ls-cr-2.uk--rb-cr-1.za-g.mtnns.net 328.737ms asymm 8
8: ls-cr-1.uk--ls-cr-2.uk-a.mtnns.net 306.504ms asymm 10
9: ls-pr-2.uk--ls-cr-1.uk-a.mtn.net 302.918ms asymm 13
10: no reply
11: no reply
12: no reply
etc.....
 
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Afriman, need help here. I am currently on 4mpbs line, capped and doing around 250 to 270gig a month, am 59+ but downloading is in my blood, regretfully only wants to do it at night after 19h00 and over weekends my x box keeps me busy the remaining time (single shooter) AH does not allow only "after hours" like the others do. What do you suggest? always regarded your opinion with high regard
 
Logged a ticket with afrihost, got this reply:

Outage Num:22303
Telkom ADSL outage affecting Waterkloof (012 - 346 , 460)
Telkom ADSL services in the following area may be Inaccessible : Waterkloof (012 - 346, 460)

Seems like it is Telkom's fault. One blaming the other, typical...

but when I do a tracepath it seems like the mtn network


znh@yi:~$ tracepath www.google.co.za
1?: [LOCALHOST] pmtu 1500
1: 192.168.1.1 4.151ms
1: 192.168.1.1 7.564ms
2: 105-237-156-160.access.mtnbusiness.co.za 7.694ms pmtu 1492
2: 105-236-13-65-esr-lo.mtnbusiness.co.za 22.061ms
3: ipc-recieve-rb-2a.za.mtnbusiness.net 24.066ms asymm 9
4: rb-cr-1.za--rb-dca-1.za-a.mtnns.net 24.691ms asymm 8
5: jh-cr-2.za--rb-cr-1.za-a.mtnns.net 22.890ms asymm 8
6: qux-jh-dca-2.za-b.za.mtnbusiness.net 23.922ms asymm 8
7: ls-cr-2.uk--rb-cr-1.za-g.mtnns.net 328.737ms asymm 8
8: ls-cr-1.uk--ls-cr-2.uk-a.mtnns.net 306.504ms asymm 10
9: ls-pr-2.uk--ls-cr-1.uk-a.mtn.net 302.918ms asymm 13
10: no reply
11: no reply
12: no reply
etc.....

Definitely a Telkom issue:... Webafrica is also not working.... latest update, issue resolved
 
Weird. I've never had any problems before. Been using this line for almost 6 months with literally zero problems, now suddenly this :( So who gets priority when there is congestion?

It does have a tendency to start abruptly and without prior notification.

Congestion is like a traffic jam on the highway. Everyone suffers.
 
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