Afrihost CAPPED ADSL Feedback (MTN)

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Afriman any hints on your capped adsl price cuts because I see webafrica has 120gb for R199pm.
 
Dan C said:
Yup seems most ISP's .. just tried my Telkom ISP account and same thing. Think Web Africa is also affected.

Using my Afrihost 3g now... and it flies :)
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This should have been resolved some time after 5. Still waiting for final confirmation on what actually happened here, but official story from Telkom was that some of our IPC links went down :(
 
Ivork said:
Can't watch anything tonight - XBMC just buffers and times out. Useless! Pinelands exchange is stuffed and overcrowded is my guess. No SciFi channel tonight for me, resorting to a good DvD - Die Hard 3.
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I thought the one after that - which I can never get the name right cos there are 50 different versions - was really awesome. I loved the whole 18 wheeler, freeway, F16 scene!!

Did you run any tests on your side to confirm in there was congestion on your exchange?
 
Nickd said:
I can't even authenticate on the afrihost account at the Fourways exchange..
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There has been ongoing maintenance in Fourways since last week. Could be the cause, but we should really check thoroughly on this.

If you still having problems, please drop me a PM :(
 
IPC busted again?

Tracing route to 8.8.8.8 over a maximum of 30 hops

1 4 ms 2 ms 2 ms 192.168.16.64
2 2 ms 2 ms 5 ms 10.1.1.1
3 244 ms 190 ms 151 ms 105.236.4.193
4 12 ms 14 ms 9 ms 41.181.201.94
5 133 ms 126 ms 133 ms 41.181.198.188
6 147 ms 69 ms 127 ms 196.44.18.2
7 125 ms 150 ms 127 ms 196.44.31.134
8 106 ms 149 ms 156 ms 196.44.31.69
9 124 ms 165 ms 151 ms 41.181.139.109
10 137 ms 170 ms 158 ms 72.14.194.74
11 258 ms 292 ms 302 ms 66.249.95.8
12 291 ms 263 ms 272 ms 209.85.253.196
13 285 ms 259 ms 315 ms 72.14.242.220
14 282 ms 290 ms 309 ms 72.14.238.41
15 * * * Request timed out.
16 296 ms 282 ms 282 ms 8.8.8.8
 
Grep said:
IPC busted again?

Tracing route to 8.8.8.8 over a maximum of 30 hops

1 4 ms 2 ms 2 ms 192.168.16.64
2 2 ms 2 ms 5 ms 10.1.1.1
3 244 ms 190 ms 151 ms 105.236.4.193
4 12 ms 14 ms 9 ms 41.181.201.94
5 133 ms 126 ms 133 ms 41.181.198.188
6 147 ms 69 ms 127 ms 196.44.18.2
7 125 ms 150 ms 127 ms 196.44.31.134
8 106 ms 149 ms 156 ms 196.44.31.69
9 124 ms 165 ms 151 ms 41.181.139.109
10 137 ms 170 ms 158 ms 72.14.194.74
11 258 ms 292 ms 302 ms 66.249.95.8
12 291 ms 263 ms 272 ms 209.85.253.196
13 285 ms 259 ms 315 ms 72.14.242.220
14 282 ms 290 ms 309 ms 72.14.238.41
15 * * * Request timed out.
16 296 ms 282 ms 282 ms 8.8.8.8
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All seems normal on our side here. Are you running in bridged mode or via a static IP here?
 
If one signs up for a capped service today, would they then pay the price drop price when you do hopefully drop your prices? :)
 
I've submitted a ticket, Afriguy. I will send you the ticket number once I get confirmation of it.
 
Grimspoon said:
If one signs up for a capped service today, would they then pay the price drop price when you do hopefully drop your prices? :)
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What we generally do is make the new prices effective from the new billing run, so that they effective for new clients and existing clients. Depends on when we announce, but generally we automatically adjust your packages to either give you more data, or drop your price (though we usuall prefer to give you more data and leave you to downgrade if you prefer the saving)

Generally :)
 
AfriMan said:
I'm sure AfriGuy will sort you out ASAP ;)
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Well someone :(
I don't see a ticket number anywhere (I didn't get a confirmation email about my support request).

For an 8Mb connection (getting the same result on 10Mb) this is really slow. Eve was downloading at ~100KB/s. Other downloads too.
Intl speedtest to London:
Last Result:
Download Speed: 2211 kbps (276.4 KB/sec transfer rate)
Upload Speed: 486 kbps (60.8 KB/sec transfer rate)
Latency: 205 ms
2/18/2014 6:46:12 PM
Click to expand...
 
froot said:
Well someone :(
I don't see a ticket number anywhere (I didn't get a confirmation email about my support request).

For an 8Mb connection (getting the same result on 10Mb) this is really slow. Eve was downloading at ~100KB/s. Other downloads too.
Click to expand...

Have you run the Network Test App? Can you paste the results or PM them to me?
 
Has Afrihost changed their contention ratios on their capped accounts recently? - throughput sucks last 3 days in evenings! Can't even get a steady 2mbps streaming from UK on a line that syncs at 6mbps.
 
AfriMan said:
Have you run the Network Test App? Can you paste the results or PM them to me?
Click to expand...

Network app? I've been busy at work lately so I haven't been home much to read MyBB.

:(

Your Latest Results
Last Result:
Download Speed: 2014 kbps (251.8 KB/sec transfer rate)
Upload Speed: 812 kbps (101.5 KB/sec transfer rate)
Latency: 215 ms
2/19/2014 5:28:37 AM

One support agent "stabilised" my line (so now it's back on 10Mb from 8Mb), and said I should try now.
Another support agent said it's due to international sites restricting us in favour of local (their side) connections.

-_-
 
Last edited:
froot said:
Network app? I've been busy at work lately so I haven't been home much to read MyBB.

:(

Your Latest Results
Last Result:
Download Speed: 2014 kbps (251.8 KB/sec transfer rate)
Upload Speed: 812 kbps (101.5 KB/sec transfer rate)
Latency: 215 ms
2/19/2014 5:28:37 AM

One support agent "stabilised" my line (so now it's back on 10Mb from 8Mb), and said I should try now.
Another support agent said it's due to international sites restricting us in favour of local (their side) connections.

-_-
Click to expand...

Here's the link to download the App. Runs some standard local and international traces and pings so we can compare.
 
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