Afrihost CAPPED ADSL Feedback (MTN)

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AfriMan said:
Yes, that's correct. After September you would receive the base package and free data falls away.

Remember though that we may extend or revise the promo. We've done so often in the past, so I wouldn't be surprised if we find a way to extend the free data :)
Click to expand...

We're still hoping and praying for a little gigahappie freebie for this month, as ever-so-loyal AH customers :p
/runs
 
froot said:
We're still hoping and praying for a little gigahappie freebie for this month, as ever-so-loyal AH customers :p
/runs
Click to expand...

I'm pretty sure that capped bundle clients will get mystery bonuses - just waiting for confirmation from Gian on this.

As to double data - I can't say whether it will continue after September or not at this stage. I can only say that I personally think we'll find way to make sure client still gets awesome deals one way or another :)
 
AfriMan said:
I'm pretty sure that capped bundle clients will get mystery bonuses - just waiting for confirmation from Gian on this.

As to double data - I can't say whether it will continue after September or not at this stage. I can only say that I personally think we'll find way to make sure client still gets awesome deals one way or another :)
Click to expand...

Any mystery bonus at this stage will be a life saver :p

Yeah, we'll get there when we get there :)
 
AfriGuy said:
Sorry to hear that :(
Is there a traceroute I can look at?
Click to expand...





Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\sand_man>tracert www.google.com

Tracing route to www.google.com [173.194.34.144]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 94 ms 93 ms 89 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.
1.193]
3 86 ms 88 ms 88 ms ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178
.17]
4 101 ms 99 ms 96 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 97 ms 95 ms 90 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 298 ms 300 ms 307 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 312 ms 312 ms 306 ms core2.ams.net.google.com [195.69.145.100]
8 319 ms 319 ms 324 ms 209.85.254.95
9 279 ms 276 ms 277 ms 209.85.253.247
10 333 ms 313 ms 310 ms 216.239.48.77
11 322 ms 317 ms 320 ms 209.85.253.197
12 319 ms 317 ms 325 ms 209.85.253.115
13 329 ms 324 ms 323 ms lhr14s21-in-f16.1e100.net [173.194.34.144]

Trace complete.

EDIT: Getting similar results from another site about 27km away. Have recreated the port on both lines with no effect.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\monsterga>tracert www.google.com

Tracing route to www.google.com [173.194.34.82]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 111 ms 117 ms 122 ms 105-236-7-1-esr-lo.mtnbusiness.co.za [105.236.7.
1]
3 120 ms 147 ms 117 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178
.29]
4 119 ms 172 ms 172 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 140 ms 119 ms 122 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 378 ms 315 ms 319 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 348 ms 371 ms 311 ms core2.ams.net.google.com [195.69.145.100]
8 334 ms 337 ms 380 ms 209.85.254.95
9 337 ms 344 ms 333 ms 72.14.238.69
10 334 ms 395 ms 359 ms 216.239.48.85
11 343 ms 332 ms 338 ms 209.85.244.241
12 335 ms 331 ms 331 ms 209.85.253.31
13 316 ms 334 ms 321 ms lhr14s19-in-f18.1e100.net [173.194.34.82]

Trace complete.

C:\Users\monsterga>

C:\Users\monsterga>
 
Last edited:
sand_man said:




Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\sand_man>tracert www.google.com

Tracing route to www.google.com [173.194.34.144]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 94 ms 93 ms 89 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.
1.193]
3 86 ms 88 ms 88 ms ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178
.17]
4 101 ms 99 ms 96 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 97 ms 95 ms 90 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 298 ms 300 ms 307 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 312 ms 312 ms 306 ms core2.ams.net.google.com [195.69.145.100]
8 319 ms 319 ms 324 ms 209.85.254.95
9 279 ms 276 ms 277 ms 209.85.253.247
10 333 ms 313 ms 310 ms 216.239.48.77
11 322 ms 317 ms 320 ms 209.85.253.197
12 319 ms 317 ms 325 ms 209.85.253.115
13 329 ms 324 ms 323 ms lhr14s21-in-f16.1e100.net [173.194.34.144]

Trace complete.

EDIT: Getting similar results from another site about 27km away. Have recreated the port on both lines with no effect.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\monsterga>tracert www.google.com

Tracing route to www.google.com [173.194.34.82]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 111 ms 117 ms 122 ms 105-236-7-1-esr-lo.mtnbusiness.co.za [105.236.7.
1]
3 120 ms 147 ms 117 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178
.29]
4 119 ms 172 ms 172 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 140 ms 119 ms 122 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 378 ms 315 ms 319 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 348 ms 371 ms 311 ms core2.ams.net.google.com [195.69.145.100]
8 334 ms 337 ms 380 ms 209.85.254.95
9 337 ms 344 ms 333 ms 72.14.238.69
10 334 ms 395 ms 359 ms 216.239.48.85
11 343 ms 332 ms 338 ms 209.85.244.241
12 335 ms 331 ms 331 ms 209.85.253.31
13 316 ms 334 ms 321 ms lhr14s19-in-f18.1e100.net [173.194.34.82]

Trace complete.

C:\Users\monsterga>

C:\Users\monsterga>
Click to expand...

Looks like the exchange is a bit wonky, the latency is quite high :(
Do you consistently see these results?
 
AfriGuy said:
Looks like the exchange is a bit wonky, the latency is quite high :(
Do you consistently see these results?
Click to expand...

Nope, generally quite good!! Latency usually around 10ms-50ms to local servers and speeds usually 90%-100% of max line speed (10mb line).

I have a Web Africa back up account that I would test but I'm capped.
 
sand_man said:
Nope, generally quite good!! Latency usually around 10ms-50ms to local servers and speeds usually 90%-100% of max line speed (10mb line).

I have a Web Africa back up account that I would test but I'm capped.
Click to expand...

I'm quite sure this is a line/ exchange related issue, but to be sure could you test with the Telkom guest account too?
 
AfriGuy said:
I'm quite sure this is a line/ exchange related issue, but to be sure could you test with the Telkom guest account too?
Click to expand...

What the account log in details for that?

guest@telkomadsl
guest

And what test can one run using a guest account?

I did the same tracert and the 2nd hop was again around 120ms with the rest timeout...
 
sand_man said:
What the account log in details for that?

guest@telkomadsl
guest

And what test can one run using a guest account?

I did the same tracert and the 2nd hop was again around 120ms with the rest timeout...
Click to expand...

It will only show the response to the exchange as that account is limited down to Telkoms site and speedtest. Looks like an exchange issue, possibly congested :(

I think it's best to keep an eye on it tonight/ tomorrow morning to see if it persists. If so, we'll have to log a fault for you.
 


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\sand_man>tracert www.google.com

Tracing route to www.google.com [173.194.34.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 52 ms 42 ms 46 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.
1.193]
3 36 ms 36 ms 34 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178
.29]
4 88 ms 26 ms 28 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 36 ms 62 ms 38 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 240 ms 279 ms 259 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 238 ms * 504 ms core2.ams.net.google.com [195.69.145.100]
8 386 ms 460 ms 506 ms 209.85.254.95
9 454 ms 356 ms 553 ms 72.14.238.69
10 209 ms 211 ms 230 ms 209.85.246.153
11 248 ms 250 ms 248 ms 209.85.244.241
12 241 ms 240 ms 239 ms 209.85.253.31
13 228 ms 224 ms 216 ms lhr14s19-in-f17.1e100.net [173.194.34.81]

Trace complete.
 
sand_man said:


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\sand_man>tracert www.google.com

Tracing route to www.google.com [173.194.34.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 52 ms 42 ms 46 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.
1.193]
3 36 ms 36 ms 34 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178
.29]
4 88 ms 26 ms 28 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 36 ms 62 ms 38 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 240 ms 279 ms 259 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 238 ms * 504 ms core2.ams.net.google.com [195.69.145.100]
8 386 ms 460 ms 506 ms 209.85.254.95
9 454 ms 356 ms 553 ms 72.14.238.69
10 209 ms 211 ms 230 ms 209.85.246.153
11 248 ms 250 ms 248 ms 209.85.244.241
12 241 ms 240 ms 239 ms 209.85.253.31
13 228 ms 224 ms 216 ms lhr14s19-in-f17.1e100.net [173.194.34.81]

Trace complete.
Click to expand...

Anything close to or over 30ms for the second hop is concerning. From the inconsistent spikes in latency, I would guess this is intermittent congestion :(
 
bink? What is bink the button :)

EDIT: I "binked" it and it gave me lots of Gigs. Youtube thanks you..
 
Last edited:
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