I'm sorry if I seem to be pro-management. I'll be honest, we make mistakes. Sometimes we get things wrong, and I think it's always with the intention to do the right thing - but sometimes things don't go as expected. With regard to these upgrades, those meetings did happen. Well before we started seeing complaints, our team sat down with MTN and said this is what we think and what we need, and those negotiations were already underway. However, demand started to increase at a rapid rate and the need became much more urgent as clients started reporting the poor performance we've seen. Ordering IPC is a complex issue. The financial costs and impact on overall business model internally is complex enough, not to mention how it affects upstream relationships with MTN, etc. These are usually negotiations that take weeks or even months to research, draw up and agree on. We pushed the upgrades through as fast as possible and I think using the timeframe for the East one can see that this was all concluded very, very quickly.
Again, when it comes to IPC, there really are no reliable time frames that we can communicate. I don't have the info, our management don't have it and neither do MTN. As soon as MTN receives any information, they alert us and I get the go ahead to update you guys.
