Afrihost CAPPED ADSL Feedback (MTN)

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JayN said:
yes ... i am connected via wifi ... i am close to the router
Click to expand...

The first traceroute looked OK, I think for consistencies sake - are you able to connect via Ethernet and run a few?
Looking at your first post though, there may be exchange congestion here :(
 
ethernet traceroute

Traceroute has started…

traceroute: Warning: www.google.com has multiple addresses; using 74.125.24.103
traceroute to www.google.com (74.125.24.103), 64 hops max, 72 byte packets
1 192.168.0.1 (192.168.0.1) 0.960 ms 0.701 ms 0.839 ms
2 105-236-3-1-esr-lo.mtnbusiness.co.za (105.236.3.1) 10.956 ms 11.352 ms 11.248 ms
3 ipc-recieve-rb-2a.za.mtnbusiness.net (41.181.178.65) 13.730 ms 13.644 ms 13.169 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 13.880 ms 13.294 ms 15.640 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 13.588 ms 13.509 ms 13.249 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 16.547 ms 12.757 ms 12.968 ms
7 ls-cr-2.uk--rb-cr-1.za.mtnns.net (196.44.31.114) 211.948 ms 214.516 ms 212.990 ms
8 ls-pr-2.uk--ls-cr-2.uk-a.mtn.net (209.212.111.187) 202.830 ms 203.202 ms 201.343 ms
9 google-peering-ls-pr-2.uk.mtnns.net (209.212.99.13) 213.172 ms 211.651 ms 212.931 ms
10 209.85.255.76 (209.85.255.76) 198.961 ms 199.690 ms 216.842 ms
11 proxy.google.com (216.239.51.5) 215.932 ms 199.203 ms 199.845 ms
12 209.85.250.216 (209.85.250.216) 223.199 ms 221.610 ms 221.295 ms
13 66.249.95.3 (66.249.95.3) 202.773 ms 203.449 ms 202.101 ms
14 *
 
Last edited:
ethernet trace route 1

Traceroute has started…

traceroute: Warning: www.google.com has multiple addresses; using 74.125.24.103
traceroute to www.google.com (74.125.24.103), 64 hops max, 72 byte packets
1 192.168.0.1 (192.168.0.1) 19.468 ms 0.793 ms 0.601 ms
2 105-236-3-1-esr-lo.mtnbusiness.co.za (105.236.3.1) 12.283 ms 12.367 ms 10.967 ms
3 ipc-recieve-rb-2a.za.mtnbusiness.net (41.181.178.65) 35.783 ms 56.133 ms 24.057 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 14.118 ms 13.577 ms 12.985 ms
5 jh-cr-2.za--rb-cr-1.za-b.mtnns.net (196.44.31.171) 13.956 ms 13.022 ms 14.457 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 14.057 ms 71.789 ms 13.712 ms
7 ls-cr-2.uk--rb-cr-1.za.mtnns.net (196.44.31.114) 211.283 ms 217.013 ms 210.658 ms
8 ls-pr-2.uk--ls-cr-2.uk-a.mtn.net (209.212.111.187) 220.401 ms 211.196 ms 209.769 ms
9 google-peering-ls-pr-2.uk.mtnns.net (209.212.99.13) 217.560 ms 211.801 ms 222.425 ms
10 209.85.255.76 (209.85.255.76) 198.727 ms *
 
JayN said:
ethernet trace route 1

Traceroute has started…

traceroute: Warning: www.google.com has multiple addresses; using 74.125.24.103
traceroute to www.google.com (74.125.24.103), 64 hops max, 72 byte packets
1 192.168.0.1 (192.168.0.1) 19.468 ms 0.793 ms 0.601 ms
2 105-236-3-1-esr-lo.mtnbusiness.co.za (105.236.3.1) 12.283 ms 12.367 ms 10.967 ms
3 ipc-recieve-rb-2a.za.mtnbusiness.net (41.181.178.65) 35.783 ms 56.133 ms 24.057 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 14.118 ms 13.577 ms 12.985 ms
5 jh-cr-2.za--rb-cr-1.za-b.mtnns.net (196.44.31.171) 13.956 ms 13.022 ms 14.457 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 14.057 ms 71.789 ms 13.712 ms
7 ls-cr-2.uk--rb-cr-1.za.mtnns.net (196.44.31.114) 211.283 ms 217.013 ms 210.658 ms
8 ls-pr-2.uk--ls-cr-2.uk-a.mtn.net (209.212.111.187) 220.401 ms 211.196 ms 209.769 ms
9 google-peering-ls-pr-2.uk.mtnns.net (209.212.99.13) 217.560 ms 211.801 ms 222.425 ms
10 209.85.255.76 (209.85.255.76) 198.727 ms *
Click to expand...

I'm a little concerned with the latency spikes, and the first one seems to be on the first hop to your router. Are you sure there is a torrent or file download in the background. If not, check if you have something like an anti-virus or firewall that is inspecting packets and possibly causing intermittent latency.
 
Afri-people, how do I bundle my newly activated 100gb capped account to my 4mbps line?

This used to be possible on the Old CLientzone but now I dont see the option?? :confused:
 
StrontiumDog said:
Afri-people, how do I bundle my newly activated 100gb capped account to my 4mbps line?

This used to be possible on the Old CLientzone but now I dont see the option?? :confused:
Click to expand...

I still see the option, but not sure what client zone I have anymore
 
Thanks dude! Found it now by clicking on 'Telkom DSL line' and then clicking 'Bundle my line'.

Your DSL Line Has Been Bundled!
Your DSL Line has been successfully bundled with your
50GB Capped DSL Data package.
You will now enjoy a R20 saving each month!
Click to expand...
 
Err... so my line has been on 8Mb (manual sync) on ADSL2+ since Telkom stuck their fingers into a power box somewhere, and it's been like that for a good three or four months now. Line stats were decent at 13.0dB.

Suddenly this weekend, my line starts syncing at 8992/{900~990 up} on G.DMT ... and I definitely didn't change anything. I cannot comment on stability, since there was a nasty bout of congestion this weekend, but my SNR is about 6.5-7 now.

Any ideas?
 
Help, our internet is bad this morning! This feels like extreme congestion?

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 12 ms 4 ms 25 ms OpenWrt.lan [10.0.1.1]
2 2 ms 1 ms 1 ms 10.0.0.1
3 * * * Request timed out.
4 886 ms 884 ms 1017 ms 41.181.178.6
5 * 496 ms 554 ms ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178.5]
6 614 ms 273 ms 36 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
7 869 ms 756 ms 616 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
8 911 ms 548 ms 640 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
9 628 ms 724 ms * 196.44.31.99
10 * 942 ms * 196.31.220.6
11 89 ms 78 ms 53 ms 196.31.220.23
12 367 ms 319 ms 117 ms 196.31.63.206
13 299 ms 309 ms 340 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 50 ms 65 ms 69 ms afrihost.co.za [197.242.144.102]

Trace complete.

Pinging afrihost.co.za [197.242.144.102] with 32 bytes of data:
Reply from 197.242.144.102: bytes=32 time=529ms TTL=56
Reply from 197.242.144.102: bytes=32 time=538ms TTL=56
Reply from 197.242.144.102: bytes=32 time=828ms TTL=56
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 197.242.144.102: bytes=32 time=891ms TTL=56
Request timed out.
Reply from 197.242.144.102: bytes=32 time=719ms TTL=56
Request timed out.
Reply from 197.242.144.102: bytes=32 time=683ms TTL=56
Reply from 197.242.144.102: bytes=32 time=898ms TTL=56
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 197.242.144.102: bytes=32 time=604ms TTL=56
Reply from 197.242.144.102: bytes=32 time=722ms TTL=56
Reply from 197.242.144.102: bytes=32 time=766ms TTL=56
Reply from 197.242.144.102: bytes=32 time=808ms TTL=56
Reply from 197.242.144.102: bytes=32 time=859ms TTL=56
Reply from 197.242.144.102: bytes=32 time=933ms TTL=56
Request timed out.
Reply from 197.242.144.102: bytes=32 time=679ms TTL=56
Request timed out.
Request timed out.
Reply from 197.242.144.102: bytes=32 time=948ms TTL=56
Request timed out.
Request timed out.
Request timed out.
 
oober said:
Help, our internet is bad this morning! This feels like extreme congestion?

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 12 ms 4 ms 25 ms OpenWrt.lan [10.0.1.1]
2 2 ms 1 ms 1 ms 10.0.0.1
3 * * * Request timed out.
4 886 ms 884 ms 1017 ms 41.181.178.6
.
Click to expand...

Yeah, it points to congestion. It looks a lot better than the one I had this weekend.... was hitting high 3000s.
 
I have been holding back but am ready to comment now. I have a 10Mbps ADSL line and a 50+50GB capped account which I mainly use for streaming. For at least the past year it has been virtually impossible to get consistent service and usually just gave up. I have been with AH for many years but must say since the link up with MTN things just went downhill fast. I stuck it out (as frankly I am probably just too lazy to go through all the hassles of switching my accounts to another ISP) And suddenly a month ago things started working as they should. No buffering, even on HD. I am in seventh heaven. I have done a lot of bitching on this forum but feel that credit should be given where it is due - Thank you AH.
 
StrontiumDog said:
Afri-people, how do I bundle my newly activated 100gb capped account to my 4mbps line?

This used to be possible on the Old CLientzone but now I dont see the option?? :confused:
Click to expand...

I see that you found this later on.

Just for the benefit of everyone else, your bundle options are always with your Telkom line product in ClientZone, becuase you bundle to the individual line.
 
Syco said:
I have been holding back but am ready to comment now. I have a 10Mbps ADSL line and a 50+50GB capped account which I mainly use for streaming. For at least the past year it has been virtually impossible to get consistent service and usually just gave up. I have been with AH for many years but must say since the link up with MTN things just went downhill fast. I stuck it out (as frankly I am probably just too lazy to go through all the hassles of switching my accounts to another ISP) And suddenly a month ago things started working as they should. No buffering, even on HD. I am in seventh heaven. I have done a lot of bitching on this forum but feel that credit should be given where it is due - Thank you AH.
Click to expand...

Thanks so much for posting your experience. Some issues hard to hear, but it's how we grow and improve. I;m glad to hear that you experience has turned around for the better now, and we'll keep working on how to make sure our clients have a consistent experience throughout this year.
 
oober said:
I wish we had fiber already...
Click to expand...

I think it will still be a while before fibre has the penetration of DSL (which considering Mobile is actually looking to be very small, all things considered). Having Mobile and Fixed Broadband advancing at pretty much the same rate is very exciting though :)
 
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