Afrihost Capped DSL Feedback

What's the point of running tests? Nothing ever comes of them.....

I think we both know that's not true. But either way, without running a test, how can we infer any information from the post to be helpful to improve the network (if that is in fact the cause)?
 
This is on axxess
Ping: 27ms
Download: 3.75Mbps
Upload: 0.31Mbps

WTF afrihost. that 1000ms ping....

That's strange, cos Axxess use the same backbone as us, so any general network issues would affect them as well usually.

How long were you connected with each account? Also, did you switch accounts on the router or use a PPPoE passthrough connection?
 
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Is this acceptable stats? Excellent it just good? Many thanks

These are generally OK. Your SNR is excellent, but the Attentuation on downstream is higher than we'd like - but still well within acceptable range. Overall I would say it's decent. Your max rate is a bit strange though - if it's an 8Mbps line, that's perfect. If it's a 10Mbps, it's not ideal :(
 
These are generally OK. Your SNR is excellent, but the Attentuation on downstream is higher than we'd like - but still well within acceptable range. Overall I would say it's decent. Your max rate is a bit strange though - if it's an 8Mbps line, that's perfect. If it's a 10Mbps, it's not ideal :(

I'm running a 2 Mbps line at the moment?
 
These are generally OK. Your SNR is excellent, but the Attentuation on downstream is higher than we'd like - but still well within acceptable range. Overall I would say it's decent. Your max rate is a bit strange though - if it's an 8Mbps line, that's perfect. If it's a 10Mbps, it's not ideal :(

Please see my inbox :)
 
YouTube still touch and go?

Maxing out at 1mbps, most videos take ages before they start playing.

Is Afrihost's Google CDN down?
Because I see it first tries to pull from 169. range then switches to international
 
YouTube still touch and go?

Maxing out at 1mbps, most videos take ages before they start playing.

Is Afrihost's Google CDN down?
Because I see it first tries to pull from 169. range then switches to international

I'm not aware of any issues at the moment.

Which video are you playing? It could be that the video isn't available on the local CDN. What happens if you reload the video?
 
Hi Afrihost, I wanted to inquire if you guys are gonna run any promo soon.

Telkom has an amazing promo on 4Mbps uncapped. The uncapped is unshaped and has 2 FUPs. 1st FUP is 180GB with which you'll be throttled from 7pm - 9pm. 2nd FUP is 275GB with which you'll be throttled from 7am - 11.59pm.

Any data used between 12am - 7am doesn't count towards FUP.

Promo is R 599 Month to month. Promo is applicable to fibre and dsl.

Anything you guys planning to do to top this?
 
Hi Afrihost, I wanted to inquire if you guys are gonna run any promo soon.

Telkom has an amazing promo on 4Mbps uncapped. The uncapped is unshaped and has 2 FUPs. 1st FUP is 180GB with which you'll be throttled from 7pm - 9pm. 2nd FUP is 275GB with which you'll be throttled from 7am - 11.59pm.

Any data used between 12am - 7am doesn't count towards FUP.

Promo is R 599 Month to month. Promo is applicable to fibre and dsl.

Anything you guys planning to do to top this?

I'm not aware of any promotions that we'll be running in the short-term, I'll definitely pass the details onto the Team to have a look at. :)
 
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