Afrihost cloud down again, and again, and again, and again.

Down again...Up again...Down again...YoYo

AfriGuy said:
Hey guys

Just a quick one, we're continuing to see better results. Please keep an eye on your servers, I'm sure we should have this sorted out soon.
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Came up late last night...down again about an hour ago...explain that to us...another crash?

We cannot do business in this environment!!!!!!!!!!!!!!!!!
 
connorlong said:
Afrihost - You are a bunch of lying thieves.
You claim to have moved us from the faulty data store and now you are spinning that same story on your status page. Useless, useless, useless....
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I think that's a little unfair. I know that this has been a very unpleasant experience. Not that we are looking for sympathy, but our server admins have been working on this for two days straight, some without much sleep at all. If we were what you say, really wouldn't care, and would get to it when we got to it. We're pushing every team member very hard, our guys are camped out in our offices working around the clock - not going home to their families or loved ones until this issue is resolved.

We are responsible for the impact to our clients, and we know it's our responsibility to fix this. But I think your comments are really not called for :(
 
If you have decided or have moved from Afrihost, can you all share who you are moving too. I need, and I am sure there are others that need some suggestions.
 
AfriMan said:
I think that's a little unfair. I know that this has been a very unpleasant experience. Not that we are looking for sympathy, but our server admins have been working on this for two days straight, some without much sleep at all. If we were what you say, really wouldn't care, and would get to it when we got to it. We're pushing every team member very hard, our guys are camped out in our offices working around the clock - not going home to their families or loved ones until this issue is resolved.

We are responsible for the impact to our clients, and we know it's our responsibility to fix this. But I think your comments are really not called for :(
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Grow up you fool. Are you going to feed our families when our businesses go down the tubes. A little lack of sleep hurt no one. Loss of business does.
 
Balsak said:
Came up late last night...down again about an hour ago...explain that to us...another crash?

We cannot do business in this environment!!!!!!!!!!!!!!!!!
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As I explained, we brought servers up on the existing storage with the intention of migrating them over the day, etc. However, now that the storage has degraded again, we're fast-tracking the migration to get everyone off the affected data storage.
 
Afrihost = Afrijoke

AfriMan said:
This is really uncalled for. Please stop.
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HAHAHAHA! Funny people. I can now really say they are a bunch of jokers. Well them or their service. Same thing really. :D

Afridown - Where our hosting is down every day - GUARANTEED!
 
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Superspeed said:
Apparently it is....
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Sorry, but if a new hosting company cant help you with a simple function like this, then I suggestion you phone the next one. You should not speak to the front line if you moving a server. If the Server Administrator wont take your call, then say "thank-you for showing me now that you cannot help me".

Anyway, just check your Inbox. Sure some already messaged you.

Cpanel > backup. Create the domain on the new server, import and pop Afrihost a mail to change the DNS settings to the new server. They dont need your server to run to change the DNS setting in most cases.
 
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ezras said:
Sorry, but if a new hosting company cant help you with a simple function like this, then I suggestion you phone the next one. You should not speak to the front line if you moving a server. If the Server Administrator wont take your call, then say "thank-you for showing me now that you cannot help me".

Anyway, just check your Inbox. Sure some already messaged you.

Cpanel > backup. Create the domain on the new server, import and pop Afrihost a mail to change the DNS settings to the new server. They dont need your server to run to change the DNS setting in most cases.
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Thank you. Very helpful. Any one wanting to message me about a server replacement environment is welcome.
 
FFF4Skin said:
Can we have a moment of silence please... No one is to call the call centre or email support. Lets just all bow our heads in prayer for the dearly departed datastore...

JJJ xD I just had to xD
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OK
sad afrihost.png
 
Does anyone recommend a better service provider so that I can continue my business ?
 
STATUS UPDATE
"Our engineers were successful in migrating a great volume of affected hosts through the night and are restoring all services.
We expect to have all services restored this morning."

I think they forgot about the people in this forum.....
 
connorlong said:
STATUS UPDATE
"Our engineers were successful in migrating a great volume of affected hosts through the night and are restoring all services.
We expect to have all services restored this morning."

I think they forgot about the people in this forum.....
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We haven't forgotten anyone. We have a list of all the affected hosts on the data store that's causing the issue. We're moved a lot of hosts successfully but we're still going and we're confident we'll complete this process this morning. Thereafter our team will remain on standby and monitor everything on our side, while our vendors explain exactly what happened here and how we can ensure this doesn't happen again :(
 
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