Afrihost double data: good and bad news

Am gonna skip out too. 1 have 3 sims. The last one I ordered on Sunday
 
Thanks Afrihost your mobile service fro me was good however your mobile double data deal does not cut it for me so I'm cancelling at the end of the month.

Hello Axxess 6+6 here I come :)
 
Gonna love my double data for the next 6 months, thanks AH...:)
 
How is axxess' support anyone with experience with them?
 
Nice of them to extend it. I don't have adsl with them anymore, due to problems with online gaming. But the price is good for most folks.

As for mobile, just a pity they use MTN as it's pretty useless in East London (plus no LTE) whereas Vodacom and Telkom mobile are far better here. Most of the time I sit with EDGE on MTN :(
 
Oh well. Goodbye Afrihost. Think R150 for 2GB is too much. Back to the drawing board
 
I moved to Axxess. For some reason the APN seems to work much better. I used to have a lot of issues at my moms place and my one client, now I get 4G in both places and no more high pings or disconnects :D
 
Just opened my email to see this message. This is great news for me indeed and should give most of us in SA at least some time to adjust to the newer, weaker economy in 2015, with our imminent purchases of generators, inverters and UPS's during 2015 to avert Eskom's electricity un-crisis. I will definitely have to invest in one of these during 2015.

Thanks again Afrihost! This was the right choice to keep most customers who would hate to leave your mostly stable ADSL network, like me. :-)
 
vicv said:
Horrible. But I'm sticking with them for the benefits.
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Thought so because i am waiting for something simple to get done since yesterday already. Well hopefully once I'm setup i won't need to speak to them
 
kianm said:
Thought so because i am waiting for something simple to get done since yesterday already. Well hopefully once I'm setup i won't need to speak to them
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I was without mobile data for a week and a half. Eventually ended up speaking with a manager and he had me sorted within the same day.
 
vicv said:
I was without mobile data for a week and a half. Eventually ended up speaking with a manager and he had me sorted within the same day.
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Not comforting :-(
 
kianm said:
How is axxess' support anyone with experience with them?
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Shocking. I received no service for the first 17 days. Numerous tickets, emails and phone calls. The consultants I spoke to on the phone didn't have much of clue, blamed Afrihost, promised to phone me back on a few occasions, but didn't. Support responded once on day 16, telling me I was provisioned (for the umpteenth time).

The Axxess Lady, wanted more details to sort me out asap. After a day of no response, I cancelled (day 18).

Only the accounts department respond immediately, promising me a refund, last week. Still waiting.
 
Sad to see the Double Data go. I've paused my service for 6 months and will re-activate if it comes back. Good Luck Afrihost.

CaptureAfrihost.jpg

/Off to investigate TelkomMobile/ADSL.....
 
rph72 said:
Sad to see the Double Data go. I've paused my service for 6 months and will re-activate if it comes back. Good Luck Afrihost.


/Off to investigate TelkomMobile/ADSL.....
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That seems sensible.
 
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