Johnatan56
Honorary Master
No, they're busy trenching everything, using the previous copper infrastructure (all the piping/conduits are there, also right next to one of the major DFA routes). They said two months till orders.
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: Are you keeping your Prime subscription?
Afrihost Fibre Feedback
- Thread starter AfriFella
- Start date
- Status
No, they're busy trenching everything, using the previous copper infrastructure (all the piping/conduits are there, also right next to one of the major DFA routes). They said two months till orders.
- Joined
- Oct 9, 2014
- Messages
- 7,265
- Reaction score
- 6
My Afrihost fibre story (thus far)
Im a Afrihost ADSL client and live in Meadowridge, Cape Town. ADSL speeds have been pretty poor and my connection drops constantly (overloaded exchange Ive been told by Telkom and Afrihost) so Ive been eagerly watching recent Openserve fibre activity in our area.
Here is my current timeline: AH99B365095539
08 June: Openserve coverage map shows my street now has fibre
08 June: I sign up with Afrihost via R4000 promo link - receive a 'Welcome to the family' email: "Telkom will contact you to arrange the installation of the fibre line. Turnaround time is not yet defined..."
14 June: Dlink DIR 825 router is delivered
22 June: 2 weeks after sign-up - no further update
Im really hoping Im not going to be a 6 week installation story...
Im a Afrihost ADSL client and live in Meadowridge, Cape Town. ADSL speeds have been pretty poor and my connection drops constantly (overloaded exchange Ive been told by Telkom and Afrihost) so Ive been eagerly watching recent Openserve fibre activity in our area.
Here is my current timeline: AH99B365095539
08 June: Openserve coverage map shows my street now has fibre
08 June: I sign up with Afrihost via R4000 promo link - receive a 'Welcome to the family' email: "Telkom will contact you to arrange the installation of the fibre line. Turnaround time is not yet defined..."
14 June: Dlink DIR 825 router is delivered
22 June: 2 weeks after sign-up - no further update
Im really hoping Im not going to be a 6 week installation story...
Last edited:
- Joined
- Oct 9, 2014
- Messages
- 7,265
- Reaction score
- 6
Fibre installation and activation times vary quite a bit at the moment.
I'm hoping it won't take 6 weeks, but I can't promise you that it won't.
- Joined
- Oct 9, 2014
- Messages
- 7,265
- Reaction score
- 6
My apologies, I'm not sure I follow. Can you please PM me the details and I'll make sure to follow-up on this.
My time line with Mitsol and Afrihost
December 2016 open serve declared network ready entered contact with mweb
December 2016 till April 2017 mweb tried to get connection date from Mitsol with no success
April 03 19:34:39 contract entered with Afrihost
April 04 support to me YOU WILL BE CONNECTED WITHIN 6 WEEKS BY MITSOL
when I read MITSOL big shock
I contact SUPPORT to explain MITSOL CLOWNS
Answer
April 05 MITSOL CLOWNS will clear logistic backlogs and contact you to connect
December 2016 open serve declared network ready entered contact with mweb
December 2016 till April 2017 mweb tried to get connection date from Mitsol with no success
April 03 19:34:39 contract entered with Afrihost
April 04 support to me YOU WILL BE CONNECTED WITHIN 6 WEEKS BY MITSOL
when I read MITSOL big shock
I contact SUPPORT to explain MITSOL CLOWNS
Answer
April 05 MITSOL CLOWNS will clear logistic backlogs and contact you to connect
#3
11 April tax invoice for router
14 April SUPPORT .. can not confirm connection date but WITHIN 6 weeks
14 April till 27 April several email about payment as I do not want to pay for router if not connected
Afrihost deducted my banking account any way
No answer for connection date
11 April tax invoice for router
14 April SUPPORT .. can not confirm connection date but WITHIN 6 weeks
14 April till 27 April several email about payment as I do not want to pay for router if not connected
Afrihost deducted my banking account any way
No answer for connection date
Last edited:
#4
27 April SUPPORT MITSOL CLOWNS have monopoly nothing we can do
05 May SUPPORT to me
No breach of contract as you are still not connected and contact by Mitsol CLOWNS
Link to website themes and conditions of open serve provided
27 April SUPPORT MITSOL CLOWNS have monopoly nothing we can do
05 May SUPPORT to me
No breach of contract as you are still not connected and contact by Mitsol CLOWNS
Link to website themes and conditions of open serve provided
#9
Then I approached you over forum
As the connection problem is dragging on since December 2016 I would really like to be informed IF AND WHEN I GET CONNECT
I would like to known if I can work from home any time soon or if I rather close down my activity
Then I approached you over forum
As the connection problem is dragging on since December 2016 I would really like to be informed IF AND WHEN I GET CONNECT
I would like to known if I can work from home any time soon or if I rather close down my activity
Hey AfriGenie - I sent a PM on Friday.
Please check out: AH029E3B392B51
Would love to have this fast tracked as Vuma/Fibrehoods and Britelink all have no clue why they cannot see my application/order.
PS - the fibre is live and complex distribution 100% complete where I live - the CTP box on my wall is simply waiting for the drop team to plug in the drop cable and connect the CPE inside, that's it.
Please check out: AH029E3B392B51
Would love to have this fast tracked as Vuma/Fibrehoods and Britelink all have no clue why they cannot see my application/order.
PS - the fibre is live and complex distribution 100% complete where I live - the CTP box on my wall is simply waiting for the drop team to plug in the drop cable and connect the CPE inside, that's it.
- Joined
- Oct 9, 2014
- Messages
- 7,265
- Reaction score
- 6
So you've been connected?
Could you PM me your details and I'll check what's going on.
- Status