Afrihost Mobile Feedback Thread

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Seems like I am in luck.... not what it use to be but seems to better than the rest here.

1289975232.png


This is what I used to get

806246662.png
 
Seems like I am in luck.... not what it use to be but seems to better than the rest here.

1289975232.png


This is what I used to get

806246662.png

At least your ping improved :)

Definitely not too shabby but that's a huge drop from what you had. My first guess would be increase in demand, as many LTE devices are hitting the market, especially in Gallo Manor which is a "high income" area and probably has many individuals and businesses running LTE devices.
 
In my opinion it depends on demand and time of day....

Here is one from this morning while everyone is on their way to work

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I think our tower is definitely congested. I get four bars LTE signal and at some times it's great but especially in the evenings I get frequent disconnections, horrible pings and a lot of packet loss. Mostly it's fine though.
 
I think our tower is definitely congested. I get four bars LTE signal and at some times it's great but especially in the evenings I get frequent disconnections, horrible pings and a lot of packet loss. Mostly it's fine though.

That is pretty bleak :(
I know it may sound silly, but have you tried forcing the device to 3G to see if the performance betters? The overall throughput won't be as high as LTE but it may stabilise the connection.
 
:(
I know MTN have the escalation, but have you considered purchasing an external antenna?

I have one. Also almost full signal. During the earlier day it looks like this :
4384188288.png
So the problem is 100% tower congestion from 17:00 till 23:00
 
Has MTN dispatched anyone?

Nothing since we aka afrihost and I started the trouble shooting. Nobody like not one person contacted me via email,sms or a call I have not heard one signal word from MTN.
 
Nothing since we aka afrihost and I started the trouble shooting. Nobody like not one person contacted me via email,sms or a call I have not heard one signal word from MTN.

Bleak :(
Could you PM me the ref# you've got please?
 
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