Afrihost Mobile Feedback

I have logged a fault with MTN; REQ000003783832. Please reboot the router; the number has also been reset.
A slight improvement.
 

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@Afrigirl @AfriNatic any plans to allow transfer of free gigs on mobile? Got a tablet SIM that barely moves and would be nice to be able to send its data over to my mobile...

Just trying my luck I know beggars can't be choosers with free stuff :⁠-⁠)
 
Afrihost Support Team:
I've bought a prepaid MTN SIM which I'm using on the Airmobile service, for both calls and data.
I'm trying to switch to the Pay per Second option, using *136*4# as per your guide, but I'm only getting these 3 options:
1. Bonus Bonanza
2. MTN Pulse
3. Bozza Gigs

What do I need to do to get the Pay per Second option to switch to it? Currently, it shows the price plan to be MTN Bundle Bonanza PP.
 
Afrihost Support Team:
I've bought a prepaid MTN SIM which I'm using on the Airmobile service, for both calls and data.
I'm trying to switch to the Pay per Second option, using *136*4# as per your guide, but I'm only getting these 3 options:
1. Bonus Bonanza
2. MTN Pulse
3. Bozza Gigs

What do I need to do to get the Pay per Second option to switch to it? Currently, it shows the price plan to be MTN Bundle Bonanza PP.
I don't think Pay per second is available anymore
 
Hi, I need some gamer's opinions here please.
I'm with Coolideas. For the last few months every night, Monday to Thursday (fridays saturdays and sundays are fine). My connection just gets packet loss.
Vuma Aerial. My actual line if fine. It's literally just Coolideas.

My question:
How is your international latency, when playing various games or accessing various services on Afrihost.
Some honest feedback would be appreciated because I'm done with them. T

Thanks :)
 
I have a few questions. @Afrigirl @AfriNatic

iPhone with an MTN contract. iPhone has a SIM slot and an eSIM.

Specifically looking at this page. 1GB for R30


You may want to fix the YouTube videos that no longer work on that page.

First, is there a roll-over period or does the 1GB disappear at the end of each month?

Second, say I want to add another 1GB at R30, as a top-up, during the month because the initial 1GB is nearly finished. Can that be done? If yes, does that stay at 2GB the next month and must I manually change it back to 1GB per month?

Third, what would be the best way to do this? MTN contract as an eSIM and an Afrihost SIM as a second SIM in the phone? I see it says if you already have an MTN SIM you can add it, does this work with MTN contract SIMS, and can it be added onto an eSIM?

Thanks.
 
I have a few questions. @Afrigirl @AfriNatic

iPhone with an MTN contract. iPhone has a SIM slot and an eSIM.

Specifically looking at this page. 1GB for R30


You may want to fix the YouTube videos that no longer work on that page.

First, is there a roll-over period or does the 1GB disappear at the end of each month?

Second, say I want to add another 1GB at R30, as a top-up, during the month because the initial 1GB is nearly finished. Can that be done? If yes, does that stay at 2GB the next month and must I manually change it back to 1GB per month?

Third, what would be the best way to do this? MTN contract as an eSIM and an Afrihost SIM as a second SIM in the phone? I see it says if you already have an MTN SIM you can add it, does this work with MTN contract SIMS, and can it be added onto an eSIM?

Thanks.


Monthly data the one you linked does not toll over. The data needs to be transferred to another number for it to expire at the end of the following month.

The R30 for 1GB is monthly. If you top up those are top-ups and won't upgrade the package unless you choose to change your service. Top-ups are valid for 60 days.

We can add the afrihost APN on your existing MTN prepaid or contract sim. Contract is a manual process so signup and let us know so we can add it. If you add it to your contract you simply switch APN's from internet/mymtn to afrihost and can switch between the 2 at any time.

If you get an MTN prepaid simcard you can claim 1GB free each month but no esim support on prepaid yet :confused:
 
Monthly data the one you linked does not toll over.
So to be clear, top-ups do have roll-over, but the initial data package chosen doesn't on that page I linked earlier.

I see there's the "prepaid" section to AirMobile. That does say it does roll-over of 60 days at the bottom. So that's for all data.


Seems the way to go is to have the contract MTN SIM as an eSIM, then get an extra prepaid MTN normal SIM, signup with AirMobile, which then allows rollover AND gives a free GB every month.
 
So to be clear, top-ups do have roll-over, but the initial data package chosen doesn't on that page I linked earlier.

I see there's the "prepaid" section to AirMobile. That does say it does roll-over of 60 days at the bottom. So that's for all data.


Seems the way to go is to have the contract MTN SIM as an eSIM, then get an extra prepaid MTN normal SIM, signup with AirMobile, which then allows rollover AND gives a free GB every month.

Prepaid and top ups are valid until the en of the following month. The monthly data only packages are only valid for 1 month.
 
So this is a suggestion, and not criticism, as the terms are clear. For the uncapped package; when the user's speed is being throttled; if possible change the "100% Realtime Speed" to something reflecting the throttle speed. e.g. "8Mbps Speed Throttle." Although I get it if the system being used doesn't allow this speed indicator to be dynamic. It may not always be obvious if the slower speed is due to the network or usage, and confirmation in the user's client zone regarding the speed throttle could be a nice verification. I actually really appreciate the queue control method - allowing bursts of higher speeds, slowing to the throttled speed within a few seconds, rather than a hard limit.

Example of mine here below. I've got a definite 8Mbps throttle now, but it's still "100% Realtime Speed."

Speed.png

 
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So this is a suggestion, and not criticism, as the terms are clear. For the uncapped package; when the user's speed is being throttled; if possible change the "100% Realtime Speed" to something reflecting the throttle speed. e.g. "8Mbps Speed Throttle." Although I get it if the system being used doesn't allow this speed indicator to be dynamic. It may not always be obvious if the slower speed is due to the network or usage, and confirmation in the user's client zone regarding the speed throttle could be a nice verification. I actually really appreciate the queue control method - allowing bursts of higher speeds, slowing to the throttled speed within a few seconds, rather than a hard limit.

Example of mine here below. I've got a definite 8Mbps throttle now, but it's still "100% Realtime Speed."

View attachment 1498927

Do agree it would be nice change
 
Whoopsie. I thought it was MTN that was load-balancing between CPT and JHB, as I read that somewhere in the forum, but it's actually Afrihost doing so. I'm in DBN, and it turns out MTN do actually have internet breakout in DBN. Not sure if this was always the case, or just a recent development. To use the DBN breakout I need to use the MTN APN. Using the Afrihost APN routes me via JHB, and while latency doesn't suffer too much; throughput gets hit quite hard. The below comparison is using the same SIM in the same router with the same XPOL-6 antenna connected to the same tower (eNodeB Id 354050) at the same time of day.

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 30 ms 16 ms 22 ms 10.109.38.70
4 * * * Request timed out.
5 31 ms 18 ms 17 ms 41-208-48-4.mtn.co.za [41.208.48.4]
6 16 ms 13 ms 26 ms 41.181.242.115
7 14 ms 19 ms 25 ms 196.4.92.252
8 44 ms 14 ms 24 ms 196-10-141-198.ixp.durban [196.10.141.198]
9 15 ms 14 ms 16 ms one.one.one.one [1.1.1.1]
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 24 ms 23 ms 25 ms 100.127.255.202
4 24 ms 25 ms 37 ms 196.4.93.46
5 253 ms 27 ms 25 ms 169-1-21-35.ip.afrihost.co.za [169.1.21.35]
6 215 ms 29 ms 31 ms 169-1-21-80.ip.afrihost.co.za [169.1.21.80]
7 87 ms 28 ms 24 ms 169-1-21-81.ip.afrihost.co.za [169.1.21.81]
8 24 ms 27 ms 28 ms cloudflare.ixp.joburg [196.60.8.198]
9 35 ms 32 ms 22 ms one.one.one.one [1.1.1.1]

MyBB SpeedTest MTN APN: https://speedtest.mybroadband.co.za/result/26837030
MyBB SpeedTest Afrihost APN: https://speedtest.mybroadband.co.za/result/26837002

MTN DBN SpeedTest.net - MTN APN: https://www.speedtest.net/result/14583005859
MTN DBN SpeedTest.net - Afrihost APN: https://www.speedtest.net/result/14583016540
AH JHB SpeedTest.net - Afrihost APN: https://www.speedtest.net/result/14583027071

#Freaky #ScenicRoute
 
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