Afrihost New Network Feedback - Part 2

[AfriGenie]

My rollover data is there, but no double data this month or Afrihost+, again.

And Fixed.

 

[AfriGenie]

Wow twitch is bad tonight. Getting throughput of 150 kB/s on a 20mb line -_-

That's not cool! Were there any other streaming services not running great?

 

[AfriGenie]

Morning!

Just a quick heads-up, it looks like some of the Afrigreen accounts were not allocated data, our Team is working to make sure that this is corrected as quickly as possible. We've updated the Network Notice on the site.

This is only affecting Afrigreen accounts, switching to your @afrihost.co.za will get you connected immediately again.

 

[majikins]

Our connection to Afrigreen account was disabled this morning. There was no communication about this to forewarn. Online chat with a chap called Irvin N confirms this and he suggested to use afrihost.co.za account. He is now getting the dev's to enable the afrigreen account so that we don't have to drive out to the client. What gives??

 

[althex]

And Fixed.

Thank you, double data is allocated, but what about my Afrihost+ data?

 

[AfriGenie]

Our connection to Afrigreen account was disabled this morning. There was no communication about this to forewarn. Online chat with a chap called Irvin N confirms this and he suggested to use afrihost.co.za account. He is now getting the dev's to enable the afrigreen account so that we don't have to drive out to the client. What gives??

Hi!

Morning!

Just a quick heads-up, it looks like some of the Afrigreen accounts were not allocated data, our Team is working to make sure that this is corrected as quickly as possible. We've updated the Network Notice on the site.

This is only affecting Afrigreen accounts, switching to your @afrihost.co.za will get you connected immediately again.

 

[majikins]

Is the afrihost.co.za now on the afrigreen network?

 

[IOPS]

Is the afrihost.co.za now on the afrigreen network?

Has been for ages.

 

[AfriGenie]

Is the afrihost.co.za now on the afrigreen network?

I think we moved everyone over in early 2016.

 

[AfriGenie]

Thank you, double data is allocated, but what about my Afrihost+ data?

I added the Plus+ Double Data to the existing Double Data link, you should see it as 100GB + 300GB.

 

[majikins]

its now 10:00 and the issue is still not resolved. your post about this was posted at 7:37a. 'Resolved shortly' seems to be relative.

 

[Icemanbrfc]

I added the Plus+ Double Data to the existing Double Data link, you should see it as 100GB + 300GB.

i dont even know how much data im supposed to have anymore. Freetime for the WIN!

 

[AfriGenie]

its now 10:00 and the issue is still not resolved. your post about this was posted at 7:37a. 'Resolved shortly' seems to be relative.

All of the links have been created, have you tried restarting your modem? Could you please PM me your ADSL username.

 

[Icemanbrfc]

Mornings, more, molweni, dumelang, salaam

 

[majikins]

sent - modem was reset and still poor access

 

[AfriGenie]

sent - modem was reset and still poor access

Got your PM! Thanks.

 

[Phinix]

I got my data roll-over, although it oddly also added the used data from last month so shows me at 25% of my monthly already used.

But more importantly my double data from afrihost plus didn't apply. I am on the normal afrihost.co.za

 

[Icemanbrfc]

Genie you have PM

 

[AfriGenie]

I got my data roll-over, although it oddly also added the used data from last month so shows me at 25% of my monthly already used.

But more importantly my double data from afrihost plus didn't apply. I am on the normal afrihost.co.za

That's strange... PM me your ADSL username and I'll check what's going on.

 

[AfriGenie]

Genie you have PM

So do you.