Afrihost New Network Feedback - Part 2

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Morning Afripeeps,

Could someone explain the following:
yuq0834.png


The website states that the R99 100GB option has "FREE-TIME Midnight-6pm", is this just an error, or has Afrihost (one again...) revised their service terms? Where can I find specific information about the shaped capped options?
 
Waylander said:
Morning Afripeeps,

Could someone explain the following:
yuq0834.png


The website states that the R99 100GB option has "FREE-TIME Midnight-6pm", is this just an error, or has Afrihost (one again...) revised their service terms? Where can I find specific information about the shaped capped options?
Click to expand...

Luke7777 said:
18hr Free-Time changes from January to a minimum of R299
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Correct. :) The changes will kick in from January. As it stands, Free-Time still applies to packages of R99 and up.
 
AfriFella said:
Correct. :) The changes will kick in from January. As it stands, Free-Time still applies to packages of R99 and up.
Click to expand...

Where can I find info about the shaping policies? "Potentially shaped" seems a bit broad, considering Afrihost IPC reaches max (according to Mojo stats) around 9am to 5pm every weekday, is this essentially constant shaping during the day?
 
Waylander said:
Where can I find info about the shaping policies? "Potentially shaped" seems a bit broad, considering Afrihost IPC reaches max (according to Mojo stats) around 9am to 5pm every weekday, is this essentially constant shaping during the day?
Click to expand...

MyBB explained it well in this article:

https://mybroadband.co.za/news/adsl...ping-policy-for-uncapped-and-capped-adsl.html

I think it's important to note that Shaped Capped will only be shaped as a last resort. Even when IPC is maxed, Uncapped will be shaped first. If demand spikes from there, we will start looking at temporarily shaping protocols on Shaped Capped.
 
AfriFella said:
MyBB explained it well in this article:

https://mybroadband.co.za/news/adsl...ping-policy-for-uncapped-and-capped-adsl.html

I think it's important to note that Shaped Capped will only be shaped as a last resort. Even when IPC is maxed, Uncapped will be shaped first. If demand spikes from there, we will start looking at temporarily shaping protocols on Shaped Capped.
Click to expand...

If that is true - it means that capped customers will only be shaped if something like a network fault/failure occurs? In the past, when cables broke or iOS updates ruined the network, Afrihost was quite quick to just tell their customers to suck it up because it was out of their control. So in actual fact, looking at Afrihost's history if a such an event were to happen, everyone would be impacted, even unshaped capped customers.

This seems like a stunt to push people into giving up half their cap, or paying more to keep their cap under a different label of the same ****?

EDIT:

Oh, I now recall that Afrihost stated that the accounts were unshaped, but were under heavy contention due to the network fault and since the new capped unshaped accounts are not exempt from contention build-up they will be impacted just like the shaped accounts.
 
Waylander said:
If that is true - it means that capped customers will only be shaped if something like a network fault/failure occurs? In the past, when cables broke or iOS updates ruined the network, Afrihost was quite quick to just tell their customers to suck it up because it was out of their control. So in actual fact, looking at Afrihost's history if a such an event were to happen, everyone would be impacted, even unshaped capped customers.

This seems like a stunt to push people into giving up half their cap, or paying more to keep their cap under a different label of the same ****?

EDIT:

Oh, I now recall that Afrihost stated that the accounts were unshaped, but were under heavy contention due to the network fault and since the new capped unshaped accounts are not exempt from contention build-up they will be impacted just like the shaped accounts.
Click to expand...

Well, you're right. If a cataclysmic event were to happen again, such as you mentioned above, everyone will be affected. This has got nothing to do with shaping, though. Not sure how you are comparing general network faults or "potential" upstream infrastructure issues (such as undersea cables) to our AUP?

The bottom line is we have spared no expense building and maintaining our DSL network and have constantly been upgrading capacity and network management tools to provide the best experience for our users. There have been some initial teething problems, as everyone knows, but the network is running well and we are now able to offer a wider range of products tailored to compete in the market.
 
AfriFella said:
Well, you're right. If a cataclysmic event were to happen again, such as you mentioned above, everyone will be affected. This has got nothing to do with shaping, though. Not sure how you are comparing general network faults or "potential" upstream infrastructure issues (such as undersea cables) to our AUP?

The bottom line is we have spared no expense building and maintaining our DSL network and have constantly been upgrading capacity and network management tools to provide the best experience for our users. There have been some initial teething problems, as everyone knows, but the network is running well and we are now able to offer a wider range of products tailored to compete in the market.
Click to expand...
True. Been streaming like a madman trying to use my 4tb data. Thus far i have got 3.6tb left lol. So i guess ill have alot of data carry over as well. :D
 
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