Afrihost New Network Feedback - Part 2

[AfriGuy]

Hey, I'm pulling one of the many mails I've sent in, this is one of the more comprehensive tests with a couple ISPs;


-snip

Latency seems massively high on your exchange, and seeing that this is across other ISPs too - it points to the exchange as being the point of failure
You're also on a pretty old ESR setup, which could be causing the issue.

Telkom will need to upgrade the hardware in the area to see the congestion eased.

 

[BaronZA]

Latency seems massively high on your exchange, and seeing that this is across other ISPs too - it points to the exchange as being the point of failure
You're also on a pretty old ESR setup, which could be causing the issue.

Telkom will need to upgrade the hardware in the area to see the congestion eased.

So what do I do? Accept I can't use my internet going forward till perhaps one day something gets upgraded? I had perfect internet for several months where I am, till right this last month.

 

[AfriGuy]

So what do I do? Accept I can't use my internet going forward till perhaps one day something gets upgraded? I had perfect internet for several months where I am, till right this last month.

Really not a whole lot that can be done about congestion I'm afraid. Telkom will need to upgrade the ESR either way, which may see an improvement to things.

 

[BaronZA]

Really not a whole lot that can be done about congestion I'm afraid. Telkom will need to upgrade the ESR either way, which may see an improvement to things.

Wow, this country; "It sucks and nothing can be done about it". It's a pay and pray situation, if don't you get service, oh well sucks to be you, thanks for your monies.

 

[AfriGuy]

Wow, this country; "It sucks and nothing can be done about it". It's a pay and pray situation, if don't you get service, oh well sucks to be you, thanks for your monies.

i really wish there was more I could do, but I'm afraid there isn't.
Logging faults between yourself and your neighbours may help, but there are no guarantees.

 

[Geoff.D]

So what do I do? Accept I can't use my internet going forward till perhaps one day something gets upgraded? I had perfect internet for several months where I am, till right this last month.

Do you pay Telkom direct for your ADSL line or has the line been transferred to Afrihost to manage for you ?

 

[BaronZA]

Do you pay Telkom direct for your ADSL line or has the line been transferred to Afrihost to manage for you ?

Afrihost handles the DSL. Last couple addresses I had the same option, the less dealing with Telkom directly the better

 

[Devo1]

So what do I do? Accept I can't use my internet going forward till perhaps one day something gets upgraded? I had perfect internet for several months where I am, till right this last month.

Im in the same boat. Had perfect internet with Afrihost as ISP until 3 - 4 weeks ago. Also now waiting on Telkom which as I understand can take months to in same cases even years to upgrade.

 

[wingnut771]

Im in the same boat. Had perfect internet with Afrihost as ISP until 3 - 4 weeks ago. Also now waiting on Telkom which as I understand can take months to in same cases even years to upgrade.

Like I said, it's easier to move house.

 

[Devo1]

Like I said, it's easier to move house.

lol

 

[BaronZA]

Like I said, it's easier to move house.

Just when I thought it couldn't get sadder, then you drop that truth bomb, lol.

 

[Commander Jaco]

Hi Again,

I ran traceroutes from both my normal Afrihost account and with the Gridhost account. I had massive issues with latency in CSGO and my Wow latency remains high on Afrihost. I connected to Gridhost and the ping was back to normal (220ms in WoW).

So the issue seems to be with Afrihost, and it seems to be getting really dodgy when it hops to a MWeb server, for some reason. Anyway I don't know too much about it, but I did traceroutes to BBC, 2 Different CSGO SA servers and to the WoW Server. I also used blizzards "Looking Glass" and I will post the results here too.

Oh it's also worth mentioning I ran the Gridhost tests by connecting to the account in bridge mode (Which is why I think the first hop times out there). I have tried doing this with my Afrihost account, but it had no effect on the latency.

I attached all of them in txt, if you prefer me to include them in the post (It's a lot) then just let me know, but I didn't want to spam the forum.

Thanks.

 

[AfriGenie]

Hi Again,

I ran traceroutes from both my normal Afrihost account and with the Gridhost account. I had massive issues with latency in CSGO and my Wow latency remains high on Afrihost. I connected to Gridhost and the ping was back to normal (220ms in WoW).

So the issue seems to be with Afrihost, and it seems to be getting really dodgy when it hops to a MWeb server, for some reason. Anyway I don't know too much about it, but I did traceroutes to BBC, 2 Different CSGO SA servers and to the WoW Server. I also used blizzards "Looking Glass" and I will post the results here too.

Oh it's also worth mentioning I ran the Gridhost tests by connecting to the account in bridge mode (Which is why I think the first hop times out there). I have tried doing this with my Afrihost account, but it had no effect on the latency.

I attached all of them in txt, if you prefer me to include them in the post (It's a lot) then just let me know, but I didn't want to spam the forum.

Thanks.

Thanks for the test results! I'll pass these onto our Team to have a look at.

 

[Rickster]

AH team please help me as I have noticed very slow speeds when doing windows 10 updates from the JHB MWEB CDN, I switched over to a IS test account and immediately got my full line speed opposed to 10KB/s.

Please investigate.


PS: on the test account it was pulling the updates from a international server (13.107.4.50) not a local server.

 

[w1tw0lf]

AH team please help me as I have noticed very slow speeds when doing windows 10 updates from the JHB MWEB CDN, I switched over to a IS test account and immediately got my full line speed opposed to 10KB/s.

Please investigate.


PS: on the test account it was pulling the updates from a international server (13.107.4.50) not a local server.

Windows 10 doesn't get updates like it used to on previous versions. It uses a p2p network.

Have a look at these:

http://www.pcworld.com/article/2955...cs-bandwidth-to-update-strangers-systems.html

http://www.howtogeek.com/224981/how...ading-updates-to-other-pcs-over-the-internet/

 

[AfriGuy]

AH team please help me as I have noticed very slow speeds when doing windows 10 updates from the JHB MWEB CDN, I switched over to a IS test account and immediately got my full line speed opposed to 10KB/s.

Please investigate.


PS: on the test account it was pulling the updates from a international server (13.107.4.50) not a local server.

Sorry to hear about the slow speeds
Not aware of any overall issues from our end, chatted to some guys that use Windows 10 in the office and we haven't seen any overall problems.

I was going to post what w1tw0lf has, take a look at those links to see if you can manage some improvements

Windows 10 doesn't get updates like it used to on previous versions. It uses a p2p network.

Have a look at these:

http://www.pcworld.com/article/2955...cs-bandwidth-to-update-strangers-systems.html

http://www.howtogeek.com/224981/how...ading-updates-to-other-pcs-over-the-internet/

 

[Rickster]

Windows 10 doesn't get updates like it used to on previous versions. It uses a p2p network.

Have a look at these:

http://www.pcworld.com/article/2955...cs-bandwidth-to-update-strangers-systems.html

http://www.howtogeek.com/224981/how...ading-updates-to-other-pcs-over-the-internet/

Does it use one person as a source?

 

[AfriGuy]

Does it use one person as a source?

If you select Off under Advanced options it'll download from central servers as opposed to peers.

Select the option you prefer under “Updates from more than one place.” We recommend just selecting “PCs on my local network” here.

Off: This disables the peer-to-peer update feature entirely. Updates will only be downloaded from Microsoft’s servers, and won’t be uploaded to anywhere.

PCs on my local network: This is the best option. With this enabled, you’ll benefit from peer-to-peer updates on your home or work network. This means faster downloads and less download bandwidth used. You’ll only have to download the updates once and they’ll be shared amongst all your PCs. Your PC will never upload updates over the Internet.

PCs on my local network, and PCs on the Internet: This option is the default, although it probably shouldn’t be. With this enabled, Windows 10 will upload updates from your PC to other computers over the Internet. These computers would normally just download updates from Microsoft, but Microsoft will save on bandwidth because they’re getting some updates from your Internet connection.

 

[Icemanbrfc]

Im in the same boat. Had perfect internet with Afrihost as ISP until 3 - 4 weeks ago. Also now waiting on Telkom which as I understand can take months to in same cases even years to upgrade.

Im also at the mercy of Telkom with congestion and basically old infrastructure. Its frustrating, but there is literally no point in getting upset over it. All i do is make them aware as often as possible, which isnt always good because they have on so many occasions cut my line.

 

[Icemanbrfc]

Oh btw i was also having slow browsing last night on 169.1.1.1 and 169.1.1.3 as primary and secondary DNS. Changing to open DNS made it a bit better. I notice if im on the Afrihost DNS its a bit slower than when i set it to 8.8.8.8 etc.

Any ideas why?