Afrihost New Network Feedback - Part 2

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Commander Jaco said:
Just an update, I found out our line was running interleaved mode, I already managed to get Telkom to put it back on fastpath (Shout out to TelkomZA Twitter guys.)

This seems to have resolved the excess latency on the Local side, meaning the CSGO servers

However the problem with World of Warcraft still remains, and it is specific to Afrihost and those servers as my normal international latency to EU is fine.
Click to expand...
I get 188ms - 200ms to EU servers...and keep an eye on your line...Telkom normally disables ASSIA temperaly to test your line...I had the same issue.
 
Commander Jaco said:
Just an update, I found out our line was running interleaved mode, I already managed to get Telkom to put it back on fastpath (Shout out to TelkomZA Twitter guys.)

This seems to have resolved the excess latency on the Local side, meaning the CSGO servers

However the problem with World of Warcraft still remains, and it is specific to Afrihost and those servers as my normal international latency to EU is fine.
Click to expand...


Thanks for the update!

Our Team is having difficulty in replicating the latency on their side, they may need to contact you directly.
 
Hey guys,

I moved my line back to Afrihost after you guys setup the new network. Seems as though getting terrible ping spikes in World of Warships EU servers. Ranging from 100 to 500, very unstable. Tracert reviles nothing out of the ordinary. Download upload unaffected receiving true 2MB ADSl speed.

This problem for all of Wargaming games has plagued me before and if I move back to my Mweb account the problem doesn't re-surface. I'm looking for their EU World of Warships server but all I get is their main World of Tanks server, anyone here play any of Wargaming's games? I have a IP but I'm not sure if it the one we need so we can get that traffic streamlined.

Only IP's and ports I could managed to find.
ed-sl-c68.worldoftanks.eu
IP; 92.223.24.113
Port; 56889
 
HartsockZA said:
Hey guys,

I moved my line back to Afrihost after you guys setup the new network. Seems as though getting terrible ping spikes in World of Warships EU servers. Ranging from 100 to 500, very unstable. Tracert reviles nothing out of the ordinary. Download upload unaffected receiving true 2MB ADSl speed.

This problem for all of Wargaming games has plagued me before and if I move back to my Mweb account the problem doesn't re-surface. I'm looking for their EU World of Warships server but all I get is their main World of Tanks server, anyone here play any of Wargaming's games? I have a IP but I'm not sure if it the one we need so we can get that traffic streamlined.

Only IP's and ports I could managed to find.
ed-sl-c68.worldoftanks.eu
IP; 92.223.24.113
Port; 56889
Click to expand...

Hi

For this specific IP I seem to get bounced around quite a bit, mind pasting your traceroute here so I can check it out?
 
AfriGuy said:
Doh :(
Seen a few drops on your line today already. Hopefully things stabilise!
Click to expand...

yeh man, but gaming in General seems okay for me. Dont play all these big games like some do, so its not really noticeable. My son mostly plays Minecraft and Plants vs Zombies, and me Fifa. It was just a quick loss of connection, then came back. Will check again tonight as i was late for work because i was fighting on Minecraft (which i have no idea what im doing) :D
 
Will get back to you Afriguy, just doing some work!
Report back here in a few hours...

Didn't look as good as this last night...

Tracing route to ed-sl-c113.worldoftanks.eu [92.223.24.113]
over a maximum of 30 hops:

1 6 ms 4 ms 4 ms 192.168.2.1
2 * * * Request timed out.
3 22 ms 22 ms 28 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 24 ms 23 ms 23 ms 169-1-5-250.ip.afrihost.co.za [169.1.5.250]
5 28 ms 23 ms 25 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 35 ms 23 ms 22 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 26 ms 26 ms 23 ms 41.169.57.216
8 * * * Request timed out.
9 184 ms 184 ms 200 ms if-ae-6-2.tcore2.KLT-Cape-Town.as6453.net [41.20
6.179.10]
10 217 ms 213 ms 199 ms if-ae-2-2.tcore2.JSO-Johannesburg.as6453.net [21
6.6.55.86]
11 * 183 ms 184 ms if-ae-5-80.tcore2.PV9-Lisbon.as6453.net [80.231.
159.57]
12 185 ms 185 ms 184 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.1
58.5]
13 195 ms 215 ms 195 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.2
31.158.30]
14 362 ms 183 ms 184 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.2
31.139.1]
15 190 ms 190 ms 191 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.
139.42]
16 188 ms 188 ms 188 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.
130.130]
17 185 ms 183 ms 186 ms be3040.ccr21.lon01.atlas.cogentco.com [130.117.1
5.177]
18 184 ms 184 ms 186 ms be2868.ccr41.lon13.atlas.cogentco.com [154.54.57
.153]
19 197 ms 197 ms 198 ms be12194.ccr41.ams03.atlas.cogentco.com [154.54.5
6.94]
20 344 ms * 196 ms be2813.ccr41.fra03.atlas.cogentco.com [130.117.0
.122]
21 198 ms 203 ms 199 ms be2184.agr21.fra03.atlas.cogentco.com [130.117.4
8.69]
22 204 ms 204 ms 203 ms te0-0-0-2.nr13.b019066-1.fra03.atlas.cogentco.co
m [154.25.6.18]
23 202 ms 204 ms 204 ms 149.14.88.218
24 203 ms 202 ms 203 ms ed-n56128-fe-4-vl244.fe.core.pw [92.223.112.190]

25 201 ms 201 ms 202 ms ed-sl-c113.worldoftanks.eu [92.223.24.113]
 
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HartsockZA said:
Will get back to you Afriguy, just doing some work!
Report back here in a few hours...

Didn't look as good as this last night...

-snip
Click to expand...

Same routing as me, you're bouncing between EU and USA.
Shoot me a PM with your DSL username and I can check things out :)
 
You gaming oaks, what line speeds are you using to game and what speed would you say is the minimum to game on? I know it's a very general question because I guess it depends on which games, which servers etc, but I know nothing of this stuff and need a general idea.
 
bigboy529 said:
You gaming oaks, what line speeds are you using to game and what speed would you say is the minimum to game on? I know it's a very general question because I guess it depends on which games, which servers etc, but I know nothing of this stuff and need a general idea.
Click to expand...

I think generally 4Mbps is the minumum, latency is probably the most important thing.

bigboy529 said:
AfriGuy, keep a eye on your inbox, PM incoming.
Click to expand...

PM received, I shall reply in a few :)
 
Hey guys

Our Social team is heading out for a spot of team building. We'll be back tomorrow morning to see the week off.
Support are standing by for any urgent queries :)
 
I'll Send those details right now AfriGuy. @bigboy529 4MB is Ideal connection depending on how stable you sync at and any other hiccups. But speed really doesn't influence the game play, it has to do with how fast you can connect to their servers (Their servers being the Game you're doing multiplayer on, how much ping you get, the higher the ping the crappier)
 
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bigboy529 said:
You gaming oaks, what line speeds are you using to game and what speed would you say is the minimum to game on? I know it's a very general question because I guess it depends on which games, which servers etc, but I know nothing of this stuff and need a general idea.
Click to expand...

Line speed doesn't affect ping, ping only affected by distance and routing, so test with multiple ISP's to see who is best for your area.
 
wingnut771 said:
Line speed doesn't affect ping, ping only affected by distance and routing, so test with multiple ISP's to see who is best for your area.
Click to expand...

I would say any speed as long as it can handle the game traffic, 1/2Mbps is fine. If anyone else is using the line though, I would get 8Mbps if I could, that extra half a megabit of upload stopped my ping from spiking when someone else in the house opened web pages/loaded YouTube videos and I can also have a Skype call going at the same time.
 
Johnatan56 said:
I would say any speed as long as it can handle the game traffic, 1/2Mbps is fine. If anyone else is using the line though, I would get 8Mbps if I could, that extra half a megabit of upload stopped my ping from spiking when someone else in the house opened web pages/loaded YouTube videos and I can also have a Skype call going at the same time.
Click to expand...

Have a look on your router for "bandwidth management" After enabling mine, my latency dropped from 3000ms when icloud was updating to 100ms, and this is on a 10mb line.

Yea, I was using the assumption that he is the only user.

If there are more users then using a faster line will help when there is other traffic on their network, but best to get a microtek router (don't ask me how to set that up though, that's rocket science :)).
 
wingnut771 said:
Have a look on your router for "bandwidth management" After enabling mine, my latency dropped from 3000ms when icloud was updating to 100ms, and this is on a 10mb line.

Yea, I was using the assumption that he is the only user.

If there are more users then using a faster line will help when there is other traffic on their network, but best to get a microtek router (don't ask me how to set that up though, that's rocket science :)).
Click to expand...

No need, on a 10Mbps line, also web browsing/YouTube would probably still take priority anyways and setting it up for each and every game would be annoying. Uploading done via the Google Drive app which has a upload limit feature, though there is still complaining when I e-mail attachments, can't wait for fiber.
 
Latency to local quake servers very erratic tonight, getting spikes every few seconds like on a timer.
 
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