Afrihost New Network Feedback - Part 2

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Hi Afrihost,

What does this package of mine mean? "50gb + 150gb"? I'd like to move to a lower cap but don't want to loose the promotional Free Time. I'm also on Afrihost Plus.

What's the "+ 150gb" about?

Thanks
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Pakka said:
Hi Afrihost,

What does this package of mine mean? "50gb + 150gb"? I'd like to move to a lower cap but don't want to loose the promotional Free Time. I'm also on Afrihost Plus.

Thanks
Click to expand...

Hi AfriMystery here.. you wont lose your free time as long as you have a positive balance. So you can downgrade to a lower package with no problems

also your 50 + 50 package was doubled, its part of our promotion :D .
 
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Pakka said:
Hi Afrihost,

What does this package of mine mean? "50gb + 150gb"? I'd like to move to a lower cap but don't want to loose the promotional Free Time. I'm also on Afrihost Plus.

What's the "+ 150gb" about?

Thanks
View attachment 387824
Click to expand...

Free-Time and Double data are applicable to any Capped product :)
So what you're seeing there is actually a 25GB account with double data, and more double data from your Afrihost Plus+ allocation.
 
Icemanbrfc said:
Hi AfriMystery here.. you wont lose your free time as long as you have a positive balance. So you can downgrade to a lower package with no problems

also your 50 + 50 package was doubled, its part of our promotion :D . Im assuming you have AfriPlus as well?
Click to expand...

Beat me to it ;)
 
AfriGuy said:
Free-Time and Double data are applicable to any Capped product :)
So what you're seeing there is actually a 25GB account with double data, and more double data from your Afrihost Plus+ allocation.
Click to expand...

Cool, thank you
 
Yo guys... any feedback on my missing services in ClientZone?


i.got~issues said:
Yo... AfriPeeps...

Something funny has happened in my clientzone... on one of the accounts my mobile data has been removed as well as the AfriPlus+ subscription.

Yeeps!

Under the new Mobile tab... it says that I have no mobile products... there should be a 500MB SIM there+500MB AfriPlus+.
Click to expand...
 
Asked this in the other thread too:

If I have a capped product and mobile data, and have afrihost +, does the double data apply to both capped and mobile data? Or capped only?
 
Pakka said:
Asked this in the other thread too:

If I have a capped product and mobile data, and have afrihost +, does the double data apply to both capped and mobile data? Or capped only?
Click to expand...

This current double data promo is only valid for Capped DSL, you can still assign an Afrihost Plus+ benefit to a Mobile product though.
 
AfriGuy said:
Not looking bad there at all.
Keep us posted on how things go.
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AG, not sure if you saw my posts of last night. I could stream Youtube in 1080p no problem, pages loaded up fine, but still struggling with down and uploads speeds, which is crazy. Guys mention my CRC was high, but would my cordless phone be causing issues, because there are no noise on the line

Capture (1).JPG
 
Icemanbrfc said:
AG, not sure if you saw my posts of last night. I could stream Youtube in 1080p no problem, pages loaded up fine, but still struggling with down and uploads speeds, which is crazy. Guys mention my CRC was high, but would my cordless phone be causing issues, because there are no noise on the line

-snip
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CRC errors can be an issue - was/ is your latency high?
 
AfriGuy said:
CRC errors can be an issue - was/ is your latency high?
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yep.. over 300ms last night. Its been a while since its been that high. I use to get latency of around 20-30ms local and around 180ms international. Now im getting 300ms local and around 450ms international.

Im too tired to get Telkom tecchies in again, because according to them, nothing wrong on my line :wtf:
 
Icemanbrfc said:
yep.. over 300ms last night. Its been a while since its been that high. I use to get latency of around 20-30ms local and around 180ms international. Now im getting 300ms local and around 450ms international.

Im too tired to get Telkom tecchies in again, because according to them, nothing wrong on my line :wtf:
Click to expand...

That could be the issue, is that ping to your BRAS?
 
AfriGuy said:
That could be the issue, is that ping to your BRAS?
Click to expand...

yep, so im going to say congestion but again according to Telkom, there is no congestion. Sigh, back to logging the fault to have them investigate whats happening
 
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