Afrihost New Network Feedback - Part 2

moedawood · Sep 13, 2016

So in 2009, R 29/GB on DSL was considered a special. Fast forward to 2016, unlimited internet is R 1. Like whaaaaaat?

AfriGuy · Sep 13, 2016

moedawood said:
So in 2009, R 29/GB on DSL was considered a special. Fast forward to 2016, unlimited internet is R 1. Like whaaaaaat?

The times have changed for the better

Rickster · Sep 13, 2016

How much capacity is bought monthly?

500TB? 1PB?

AfriGuy · Sep 13, 2016

Rickster said:
How much capacity is bought monthly?

500TB? 1PB?

Are you referring to capacity on our network or the amount of data sold on the accounts?

Rickster · Sep 13, 2016

AfriGuy said:
Are you referring to capacity on our network

That.

AfriGuy · Sep 13, 2016

Rickster said:
That.

I've asked the Network guys very nicely how much data we use monthly, I'm not sure if this is something we're comfortable sharing publicly though. It's a lot though, obviously

IPC is generally run with a higher level of importance of the throughput availability in Gbps as opposed to overall usage.

EDIT: Our Network team says "Computer says no"
Sorry dude

Rickster · Sep 13, 2016

9/11 secrecy going on here.

jannier · Sep 13, 2016

Why the high Latency on Afrihost?

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 230 | 230 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 45 | 0 | 0 | 0 | 0 | 0 |
| cpt-rx2.ip.adsl.co.za - 0 | 230 | 230 | 22 | 23 | 96 | 22 |
| cpt-net1.ip.adsl.co.za - 0 | 230 | 230 | 21 | 25 | 139 | 23 |
| 41.164.52.40 - 0 | 230 | 230 | 21 | 23 | 88 | 22 |
| 172.18.1.162 - 0 | 230 | 230 | 43 | 44 | 112 | 43 |
| 72.14.194.206 - 0 | 229 | 229 | 182 | 184 | 250 | 182 |
| 72.14.239.129 - 0 | 229 | 229 | 182 | 183 | 251 | 183 |
| jnb01s08-in-f14.1e100.net - 0 | 229 | 229 | 182 | 183 | 252 | 183 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

VOX ISP:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 124 | 124 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 |
|telkom-upload-vlan-barrack-ipc.vox.co.za - 0 | 123 | 123 | 21 | 22 | 30 | 22 |
|vox-upload-teraco-cpt-barrack-ipc.vox.co.za - 0 | 123 | 123 | 21 | 22 | 56 | 28 |
| vox-b2b-pts-barrack-ipc-int.vox.co.za - 0 | 123 | 123 | 21 | 22 | 64 | 22 |
| 41.193.120.45 - 0 | 123 | 123 | 22 | 22 | 31 | 22 |
| 41.193.106.105 - 0 | 123 | 123 | 33 | 33 | 40 | 34 |
| 41.193.106.97 - 0 | 123 | 123 | 32 | 34 | 52 | 33 |
| 41.193.106.101 - 0 | 123 | 123 | 37 | 38 | 42 | 39 |
| 41.193.32.198 - 0 | 123 | 123 | 38 | 38 | 44 | 38 |
| 41.193.119.90 - 0 | 123 | 123 | 37 | 38 | 46 | 38 |
| 72.14.220.136 - 0 | 123 | 123 | 37 | 39 | 81 | 38 |
| 72.14.239.129 - 0 | 123 | 123 | 37 | 38 | 43 | 39 |
| jnb01s08-in-f14.1e100.net - 0 | 123 | 123 | 37 | 38 | 44 | 38 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

AfriGuy · Sep 13, 2016

jannier said:
Why the high Latency on Afrihost?

-snip

Odd, not seeing this latency appear on monitoring.
Did you grab a ping to bras.afrihost.com too?

jannier · Sep 13, 2016

AfriGuy said:
Odd, not seeing this latency appear on monitoring.
Did you grab a ping to bras.afrihost.com too?

That is 21-23ms as show on the VOX ping, but here it is now.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 56 | 56 | 0 | 0 | 0 | 0 |
| 155.239.255.250 - 0 | 56 | 56 | 21 | 21 | 23 | 21 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

AfriGuy · Sep 13, 2016

jannier said:
That is 21-23ms as show on the VOX ping, but here it is now.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 56 | 56 | 0 | 0 | 0 | 0 |
| 155.239.255.250 - 0 | 56 | 56 | 21 | 21 | 23 | 21 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Looks good there. If you're running your Vox account now maybe keep it connected for an hour or two to see if things normalise from there.

jannier · Sep 13, 2016

AfriGuy said:
Looks good there. If you're running your Vox account now maybe keep it connected for an hour or two to see if things normalise from there.

I have seen this high latency on Afrihost since Last week already. It does not change, in the evening after 6pm it gets worse in the sense that YouTube has to constantly buffer. Very annoying so I immediately switch to my other accounts.

AfriGuy · Sep 13, 2016

jannier said:
I have seen this high latency on Afrihost since Last week already. It does not change, in the evening after 6pm it gets worse in the sense that YouTube has to constantly buffer. Very annoying so I immediately switch to my other accounts.

Switching accounts essentially resets the ports which can normalise latency. If you're on your Vox account now, maybe look at sticking on it for tonight to see if the results are replicated there too.

As a comparison, here's a test I just ran on my personal connection

Code:

mtr --report afrihost.com
Password:
HOST: Jeffs-Macbook.local         Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- er-8.ubnt                  0.0%    10    0.2   0.3   0.2   0.4   0.1
  2.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
  3.|-- cpt-up1.ip.adsl.co.za     20.0%    10   19.0  18.0  17.2  19.0   0.7
  4.|-- cpt-in1.ip.adsl.co.za     30.0%    10   17.7  18.6  17.7  20.4   0.9
  5.|-- cpt-net1.ip.adsl.co.za     0.0%    10   17.4  24.4  17.4  37.9   8.7
  6.|-- 41.164.52.40               0.0%    10   18.8  18.4  17.9  18.9   0.4
  7.|-- 172.18.1.162               0.0%    10   39.9  40.4  38.8  47.6   2.6
  8.|-- cloudflare.ixp.joburg      0.0%    10   40.3  40.1  39.7  40.6   0.3
  9.|-- 104.20.31.244              0.0%    10   40.0  39.8  39.0  40.5   0.4

PostManPat · Sep 13, 2016

jannier said:
snip

The IP you getting directed to isn't local. It's EU.

It's completely fine for me atm... http://pastebin.com/yWkfcGx1

jannier · Sep 13, 2016

So strange, I just switch back to the Afrihost account and the IP and routing changed.

PS C:\Windows\system32> tracert youtube.com

Tracing route to youtube.com [169.1.2.84]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 22 ms 23 ms 22 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 22 ms 22 ms 23 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 24 ms 23 ms 23 ms 169-1-21-9.ip.afrihost.co.za [169.1.21.9]
6 22 ms 22 ms 22 ms 169-1-2-84.ip.afrihost.co.za [169.1.2.84]

Trace complete.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 26 | 26 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| cpt-rx2.ip.adsl.co.za - 0 | 26 | 26 | 22 | 22 | 27 | 22 |
| cpt-net1.ip.adsl.co.za - 0 | 26 | 26 | 22 | 24 | 57 | 22 |
| 169-1-21-9.ip.afrihost.co.za - 5 | 22 | 21 | 22 | 23 | 25 | 23 |
| 169-1-2-89.ip.afrihost.co.za - 0 | 26 | 26 | 22 | 22 | 25 | 22 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

So what was changed on the Afrihost side in the last few minutes since I reported this?
It has been showing these high latency and routing since last week on Afrihost. I have switched between VOX and Afrihost accounts for days now monitoring this.
And now that I report it, some minutes later the routing changed!?

AfriGuy · Sep 13, 2016

jannier said:
So strange, I just swtich back to the Afrihost account and the IP and routing changed.

PS C:\Windows\system32> tracert youtube.com

-snip
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

So what was cahnged on the Afrihost side in the last few minutes since I reported this?
It has been showing these high latency and routing since last week on Afrihost. I have switched between VOX and Afrihost accounts for days now monitoring this.
And now that I report it, some minutes later the routing changed!?

Were your previous MTRs to youtube.com specifically? If so, you were probably hitting the old cache.
The above results look good!

I haven't changed anything though

Keep me posted on how things go.

jannier · Sep 13, 2016

AfriGuy said:
Were your previous MTRs to youtube.com specifically? If so, you were probably hitting the old cache.
The above results look good!

I haven't changed anything though
Keep me posted on how things go.

Yes was to youtube.com, youtube.co.za, google.com, google.co.za and was getting constantly this high latency, as if at some point the traffic was routed international and then back to jnb01s08-in-f14.1e100.net

But now after I reported this here at the forum, miraculously it changed moments later, :crylaugh: and I was monitoring this since last week when Gian made the email about Double Cap, and so on.

AfriGuy · Sep 13, 2016

jannier said:
Yes was to youtube.com, youtube.co.za, google.com, google.co.za and was getting constantly this high latency, as if at some point the traffic was routed international and then back to jnb01s08-in-f14.1e100.net

But now after I reported this here at the forum, miraculously it changed moments later, :crylaugh: and I was monitoring this since last week when Gian made the email about Double Cap, and so on.

Hehe, I really wish a routing change was that quick

Could have been a few though, that a new IP probably resolved.
Routing changes are reviewed thoroughly, so I can't just give our Network guys a shout to quickly change it, I also don't know your DSL username so I can do something account specific

Anyway, glad things have normalised. Let me know how things go.

jannier · Sep 13, 2016

This is how things route now;

The first 1 was the original IP just to check and the rest is now the "updated" routing.

PS C:\Windows\system32> tracert 216.58.223.46

Tracing route to jnb01s08-in-f14.1e100.net [216.58.223.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 23 ms 22 ms 22 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 30 ms 22 ms 26 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 23 ms 23 ms 23 ms 41.164.52.40
6 44 ms 43 ms 44 ms 172.18.1.162
7 183 ms 183 ms 183 ms 72.14.194.206
8 183 ms 183 ms 182 ms 72.14.239.129
9 190 ms 190 ms 190 ms jnb01s08-in-f14.1e100.net [216.58.223.46]

Trace complete.
PS C:\Windows\system32> tracert youtube.com

Tracing route to youtube.com [169.1.2.93]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 24 ms 22 ms 23 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 23 ms 22 ms 22 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 24 ms 23 ms 23 ms 169-1-21-9.ip.afrihost.co.za [169.1.21.9]
6 22 ms 22 ms 22 ms 169-1-2-93.ip.afrihost.co.za [169.1.2.93]

Trace complete.
PS C:\Windows\system32> tracert youtube.co.za

Tracing route to youtube.co.za [169.1.2.90]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 24 ms 22 ms 22 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 22 ms 24 ms 23 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 23 ms 23 ms 23 ms 169-1-21-9.ip.afrihost.co.za [169.1.21.9]
6 22 ms 22 ms 22 ms 169-1-2-90.ip.afrihost.co.za [169.1.2.90]

Trace complete.
PS C:\Windows\system32> tracert google.com

Tracing route to google.com [169.1.2.87]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 23 ms 22 ms 22 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 78 ms 34 ms 24 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 24 ms 24 ms 23 ms 169-1-21-9.ip.afrihost.co.za [169.1.21.9]
6 22 ms 22 ms 22 ms 169-1-2-87.ip.afrihost.co.za [169.1.2.87]

Trace complete.
PS C:\Windows\system32> tracert google.co.za

Tracing route to google.co.za [169.1.2.84]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 24 ms 22 ms 22 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 23 ms 22 ms 26 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 23 ms 23 ms 22 ms 169-1-21-9.ip.afrihost.co.za [169.1.21.9]
6 22 ms 22 ms 22 ms 169-1-2-84.ip.afrihost.co.za [169.1.2.84]

Trace complete.

AfriGuy · Sep 13, 2016

jannier said:
This is how things route now;

The first 1 was the original IP just to check and the rest is now the "updated" routing.

-snip

Trace complete.

Looks good.

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