Afrihost New Network Feedback - Part 2

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What the f is going on?

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=12ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 12ms, Average = 11ms


Tracing route to ql.kreaper.co.za [196.44.45.98]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 117 ms 122 ms 117 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 118 ms 115 ms 116 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 102 ms 111 ms 95 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 81 ms 83 ms 80 ms adept.ixp.capetown [196.10.140.72]
etc.

IJB8RIJ.jpg
 
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No issues reported on their website, I think this might just be the push I need to move away from afrihost, just knowing other ISP users are enjoying their internet on the weekend and I can't frustrates me :mad:
 
dj2381 said:
No issues reported on their website, I think this might just be the push I need to move away from afrihost, just knowing other ISP users are enjoying their internet on the weekend and I can't frustrates me :mad:
Click to expand...

Untitled.png
 
FlashSA said:
Something not right this morning. Daughter watching Netflix and resolution refuses to climb above 240. This on my 20mb ADSL.

Maybe an Eastern Region issue seeing as PE is also slow?
Click to expand...

I'm in PE. I can't watch watch anything on YouTube. Changing over to Google DNS to see if there is any joy.
 
Also in PE. Crawling on 40mbps line (perfectly healthy stats).

Backup WA account the same.

Someone broke something, somewhere !

But happened sometime after 6am when an nntp download finished at full speed.

Urgh.
 
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Something seriously wrong.

Cant even stream something and traceroute a mess.

I need to watch the Springboks game :cry:
 
I have to concur with the guys above.

Cape Town is broken today, honestly its been getting worse over the last week but this is absurd.

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=9ms TTL=63
Reply from 155.239.255.250: bytes=32 time=9ms TTL=63
Reply from 155.239.255.250: bytes=32 time=9ms TTL=63
Reply from 155.239.255.250: bytes=32 time=9ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 9ms, Average = 9ms


Tracing route to prod.turner.map.fastlylb.net [151.101.60.73]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 115 ms 115 ms 115 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 116 ms 109 ms 111 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 117 ms 117 ms 117 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 117 ms 118 ms * 41.164.52.40
7 116 ms 114 ms 116 ms ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
8 258 ms 258 ms 258 ms if-ae-5-10.tcore2.PV9-Lisbon.as6453.net [80.231.159.93]
9 257 ms 258 ms 258 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
10 264 ms 264 ms 263 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
11 265 ms 263 ms 264 ms if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
12 258 ms 259 ms 257 ms if-ae-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
13 258 ms 257 ms 257 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
14 257 ms 258 ms 259 ms 195.219.83.186
15 268 ms 267 ms 266 ms ae-2.r02.londen01.uk.bb.gin.ntt.net [129.250.3.1]
16 * * * Request timed out.
17 265 ms 263 ms 264 ms 151.101.60.73


http://www.speedtest.net/my-result/5638327425






Tracing route to prod.turner.map.fastlylb.net [151.101.60.73]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 13 ms 11 ms cdsl1-ctn-vl2376-ipc.ip.isnet.net [196.38.72.206]
4 12 ms 11 ms 11 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
5 11 ms 12 ms 11 ms 196.35.115.128
6 11 ms 11 ms 11 ms mi-za-cpt-p8-te0-0-0-0.ip.isnet.net [168.209.6.13]
7 162 ms 157 ms 158 ms core2b-dock-ten-0-4-3-0-11.ip.isnet.net [168.209.100.11]
8 155 ms 155 ms 156 ms xe-0-4-0-6.r02.londen03.uk.bb.gin.ntt.net [83.231.235.221]
9 153 ms 152 ms 152 ms ae-2.r02.londen01.uk.bb.gin.ntt.net [129.250.3.1]
10 * * * Request timed out.
11 164 ms 165 ms 165 ms 151.101.60.73

Trace complete.




Come on Afrihost, get your house in order. You go on a promotional bender and now the regular paying customers get hit with this?

I'm on 10M Business uncapped btw.
 
just about made it here to post internet is totally down the crapper other isp works fine
looks like we are back to last years problems
 
You know the thing that gets me.

I go to the afrihost website, look at network status, all green, search for western cape. Everything ok. Then I call support, 14 in queue, hang up. Ok, something's up. Check network status. Then I find this thread.

I've tested other accounts and it is definitely afrihost experiencing issues. Read thread.. been going since 6 am. More than 3 hours of ****ty net for afrihost users. Check status, all green. This can't be true. Surely a cache issue? Hard refresh. All green.

To not update your network status, Afrihost, is probably one of the most idiotic things I can conceive of. Instead of using your network status feature you waste your customers' time (and air time) and get them all riled up and talking about abandoning your deteriorating network.

Gian, if you're real and listening and not too busy composing spam emails, do everyone and yourself a favour and teach someone at your company how to update the network status. I'm sure someone there has the skills to do it. Then, and here's the really smart part, when there is a network issue, get someone to put it up there on the network status as if you were a professional company.
 
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Just yesterday I said that I haven't had any problems for weeks!

Now i have got people over this weekend. Last night the Currie Cup streamed perfect.

This morning everyone gets up exited about the game only for me to say "Sorry guys my internet is broken"

Red faced
 
Anyone got a guest account I can borrow to watch the game?

Will gift you a 250gb Afrihost ADSL Data voucher
 
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