Afrihost New Network Feedback - Part 2

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Hi Afrihost –

Over the previous three weeks I reported about latency issues with YouTube live streams in the evenings in the Cape region on Afrihost capped dsl. So far tonight it's been fine (can stream full 1080p). Will report back tomorrow evening, as well.

Thanks for the feedback!
 
Oh damn! I confused AfriGuy and AfriFella! Sincerest apologies. Thank you. Let me know the outcome of the ticket :)
 
That 120GB remaining definitely doesn't make sense... I'll pass it on to to our Dev Team to look at. :) You will, however, see all your data links listed below the usage graph, as well as the total listed under data statistics. :) Good luck using it all!
Lol thanks. It's just slightly bothering me. No biggie, but just confusing looking at it like that
 
Hi guys. Just had a query. A friend of mine suggested I ask my ISP to enable my IPv6 address. Not really sure about the IPv4/IPv6 thing. Can someone explain? Can Afrihost enable it? And will it improve connectivity?
 
Hi guys. Just had a query. A friend of mine suggested I ask my ISP to enable my IPv6 address. Not really sure about the IPv4/IPv6 thing. Can someone explain? Can Afrihost enable it? And will it improve connectivity?

basically

An IP address is binary numbers but can be stored as text for human readers. For example, a 32-bit numeric address (IPv4) is written in decimal as four numbers separated by periods. Each number can be zero to 255. For example, 1.160.10.240 could be an IP address.
IPv6 addresses are 128-bit IP address written in hexadecimal and separated by colons. An example IPv6 address could be written like this: 3ffe:1900:4545:3:200:f8ff:fe21:67cf
 
basically

An IP address is binary numbers but can be stored as text for human readers. For example, a 32-bit numeric address (IPv4) is written in decimal as four numbers separated by periods. Each number can be zero to 255. For example, 1.160.10.240 could be an IP address.
IPv6 addresses are 128-bit IP address written in hexadecimal and separated by colons. An example IPv6 address could be written like this: 3ffe:1900:4545:3:200:f8ff:fe21:67cf

Thanks! Does Afrihost support IPv6? Is It enabled for everyone? Or do you have to request it to be enabled?
 
I'm on a 100+100Gb capped account with Afrihost+, I only received 300GB data this month + rollover = 448GB.
I emailed support & they said I'm only supposed to get 300GB pm, while I spoke to other clients on the same package that say they get 400GB pm + their rollover. I would like an explanation of this please. Also in clientzone the 50 + 150gb package + Afrihost+ would be 400GB pm & costs R1 cheaper than I pay now for only the 100+100GB account. I ask that a rep please contact me so that we can sort this out.
 
Hi guys. Just had a query. A friend of mine suggested I ask my ISP to enable my IPv6 address. Not really sure about the IPv4/IPv6 thing. Can someone explain? Can Afrihost enable it? And will it improve connectivity?

Thanks! Does Afrihost support IPv6? Is It enabled for everyone? Or do you have to request it to be enabled?


We're still a few years away from needing IPv6 in South Africa, there are more than enough IPv4 addresses to last us well into 2017. :)

Why did your friend recommend IPv6?
 
We're still a few years away from needing IPv6 in South Africa, there are more than enough IPv4 addresses to last us well into 2017. :)

Why did your friend recommend IPv6?

Genie, please see post 6287, same as my query to you. I tried to help althex out earlier
 
I'm on a 100+100Gb capped account with Afrihost+, I only received 300GB data this month + rollover = 448GB.
I emailed support & they said I'm only supposed to get 300GB pm, while I spoke to other clients on the same package that say they get 400GB pm + their rollover. I would like an explanation of this please. Also in clientzone the 50 + 150gb package + Afrihost+ would be 400GB pm & costs R1 cheaper than I pay now for only the 100+100GB account. I ask that a rep please contact me so that we can sort this out.

Can you drop me a PM me your ADSL username, I'll need to check which package you are on before I give you a breakdown of your data allocation.

EDIT: Sorry! I've got your details, no need for another PM. :)
 
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I'm on a 100+100Gb capped account with Afrihost+, I only received 300GB data this month + rollover = 448GB.
I emailed support & they said I'm only supposed to get 300GB pm, while I spoke to other clients on the same package that say they get 400GB pm + their rollover. I would like an explanation of this please. Also in clientzone the 50 + 150gb package + Afrihost+ would be 400GB pm & costs R1 cheaper than I pay now for only the 100+100GB account. I ask that a rep please contact me so that we can sort this out.

It looks like the actual Double Data + Plus+ Double Data didn't go active as it should have, I've manually added it for you, you should be good to go now. :)
 
It looks like the actual Double Data + Plus+ Double Data didn't go active as it should have, I've manually added it for you, you should be good to go now. :)

Thank you Afrigenie, it looks perfect now. Could you talk to the guys on support please, they didn't understand what I meant & gave me the wrong info. That should help other customers also. :)
 
We're still a few years away from needing IPv6 in South Africa, there are more than enough IPv4 addresses to last us well into 2017. :)

Why did your friend recommend IPv6?

Apparently he's using IPv6, and apparently we running out of IPv4 addresses. The topic started when I showed him the article by Liquid Telecom on the mybroadband website. He says there's IPv6 only websites so if I'm on IPv4, I can't access them. So just thought I'd ask here.
 
Apparently he's using IPv6, and apparently we running out of IPv4 addresses. The topic started when I showed him the article by Liquid Telecom on the mybroadband website. He says there's IPv6 only websites so if I'm on IPv4, I can't access them. So just thought I'd ask here.

You've got nothing to worry about bud. Asia ran out a while ago, America ran out last year and we going to run out sometime soon. I'm working on memory here so someone correct me if I'm wrong. All those places still function because of workaround called NAT.

I don't know how tech savvy you are or how much you care but here's a beginner to intermediate level video explaining it quite well.

https://www.youtube.com/watch?v=aor29pGhlFE

Google has this awesome little website where you can track IPv6 growth all over the world:

https://www.google.com/intl/en/ipv6/statistics.html

TLDR: As an end user you aren't missing anything. If a crunch time comes along where we HAVE to switch over likely nothing will change on your end as most devices now days support it anyway.
 
Hi Afriguys,

I'm getting no throughput on my capped account -East region. Connections are fine but no web pages open up.
 
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