Afrihost New Network Feedback - Part 2

NewBiks · Oct 9, 2016

NewBiks said:
Hi just putting it out there that my issue is still persistent.

Twitch been great for a while, the past two days have been really poor.
The problem has been happening around the clock, it is site wide.

http://puu.sh/rAZmq/66f18147e3.png
http://puu.sh/rAZl0/7ae3c5d1b7.jpg
http://puu.sh/rAZvg/d81508d18b.png

PS. This was on medium settings (I usually stream on high)

All of this is still going on

Rickster · Oct 9, 2016

Bryn said:
Afrihost is awful atm.

Torrents: 1+MB/s on CW, <500KB/s on AH
NNTP: 4.8MB/s on CW (IS server), 700KB/s on AH
Steam download: 4.4MB/s on CW, 2.5MB/s on AH

Are you confusing Mb/s with MB/s?

Try change your steam download location, rumour has it that the NAG lan is destroying the JHB steam server.

Bryn · Oct 9, 2016

Rickster said:
Are you confusing Mb/s with MB/s?

Try change your steam download location, rumour has it that the NAG lan is destroying the JHB steam server.

I'm definitely not confusing them. Steam does not report Mbps.

Rickster · Oct 9, 2016

Bryn said:
I'm definitely not confusing them. Steam does not report Mbps.

50Meg line?

Bryn · Oct 9, 2016

Rickster said:
50Meg line?

40Mbps VDSL. It syncs at 45Mbps though, so I get full speed.

Johnatan56 · Oct 9, 2016

Code:

Tracing route to vienna.at [194.183.128.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  ARCHER_D5 [192.168.0.1]
  2    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.1]
  3     *        *        *     Request timed out.
  4    23 ms    22 ms    22 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  5    53 ms    51 ms    50 ms  cpt-up2.ip.adsl.co.za [169.1.5.106]
  6    62 ms    64 ms    63 ms  169-1-5-132.ip.afrihost.co.za [169.1.5.132]
  7    52 ms    50 ms    51 ms  41.164.52.42
  8    89 ms     *       71 ms  ix-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.25]
  9     *      277 ms   227 ms  if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
 10   226 ms   221 ms   228 ms  if-ae-5-90.tcore2.PV9-Lisbon.as6453.net [80.231.159.109]
 11   195 ms   202 ms   220 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 12   224 ms   216 ms   223 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 13   237 ms   235 ms   238 ms  if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
 14   244 ms     *      240 ms  if-ae-15-2.tcore2.LDN-London.as6453.net [80.231.131.118]
 15   232 ms   211 ms   229 ms  ldn-b5-link.telia.net [62.115.9.173]
 16   227 ms   219 ms   256 ms  ldn-bb2-link.telia.net [213.155.136.76]
 17   263 ms     *      377 ms  prs-bb2-link.telia.net [80.91.246.177]
 18   258 ms   258 ms   260 ms  zch-b2-link.telia.net [62.115.135.129]
 19   282 ms   251 ms   254 ms  russmedia-ic-317231-zch-b2.c.telia.net [62.115.146.227]
 20   265 ms   271 ms     *     194-208-001-038.tele.net [194.208.1.38]
 21   245 ms   247 ms   267 ms  gi0-2-74-cr6-swz1.net.tele.net [194.183.142.135]
 22   256 ms   266 ms   271 ms  service.tele.net [194.183.128.94]

Trace complete.

Code:

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=22ms TTL=62
Reply from 155.239.255.250: bytes=32 time=21ms TTL=62
Reply from 155.239.255.250: bytes=32 time=21ms TTL=62
Reply from 155.239.255.250: bytes=32 time=22ms TTL=62

Ping statistics for 155.239.255.250:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 22ms, Average = 21ms

steel_dog · Oct 9, 2016

Bryn said:
Afrihost is awful atm.

Torrents: 1+MB/s on CW, <500KB/s on AH
NNTP: 4.8MB/s on CW (IS server), 700KB/s on AH
Steam download: 4.4MB/s on CW, 2.5MB/s on AH

NNTP is shocking at the moment. I'm getting 500KB/s. Typical used to be 2MB/s. Recently been getting worse and worse. Too much free bandwidth me thinks

steel_dog · Oct 9, 2016

Guys are any of you on FASTPATH?
Telkom are telling AH my line's on FASTPATH, however my modem's reporting Interleaver Depth > 1 and Interleaving Delay of 5ms. No one has yet offered concrete evidence.
Is there any way for me to confirm other than via the reported Interleaver Depth, which I assume will be 0 on FASTPATH?

Johnatan56 · Oct 9, 2016

steel_dog said:
Guys are any of you on FASTPATH?
Telkom are telling AH my line's on FASTPATH, however my modem's reporting Interleaver Depth > 1 and Interleaving Delay of 5ms. No one has yet offered concrete evidence.
Is there any way for me to confirm other than via the reported Interleaver Depth, which I assume will be 0 on FASTPATH?

I'd take your router over most useless Telkom reps, of course there are exceptions like the Telkom rep on this forum. What's your latency to bras.afrihost.com?

wingnut771 · Oct 9, 2016

steel_dog said:
Guys are any of you on FASTPATH?
Telkom are telling AH my line's on FASTPATH, however my modem's reporting Interleaver Depth > 1 and Interleaving Delay of 5ms. No one has yet offered concrete evidence.
Is there any way for me to confirm other than via the reported Interleaver Depth, which I assume will be 0 on FASTPATH?

My 10mb line started syncing at 12mb when ASSIA started, and I heard 4mb lines sync at 5mb so maybe look at your sync rate to make a determination assuming your line is healthy?

EDIT: The higher speed is Interleaved.

electrofreeze · Oct 9, 2016

internet has died off completely just made it here to post other isp works 100%

Rickster · Oct 9, 2016

steel_dog said:
Guys are any of you on FASTPATH?
Telkom are telling AH my line's on FASTPATH, however my modem's reporting Interleaver Depth > 1 and Interleaving Delay of 5ms. No one has yet offered concrete evidence.
Is there any way for me to confirm other than via the reported Interleaver Depth, which I assume will be 0 on FASTPATH?

Not fast path, router would be correct, PM Telkomza.

My router and its on FP

moedawood · Oct 9, 2016

Streaming was perfect, suddenly around 6.15, buffering starts.

what's happening?

kohlhtor · Oct 9, 2016

And again 1/3 download speed

Vio · Oct 9, 2016

FFS Afrihost... AGAIN?! Can't you amateurs keep your piece of dog network together?
ping bras.afrihost.com -t

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=15ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 50ms, Average = 12ms

tracert www.afrihost.com

Tracing route to www.afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 107 ms 105 ms 104 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 99 ms 101 ms 98 ms 169-1-5-132.ip.afrihost.co.za [169.1.5.132]
5 98 ms 98 ms 97 ms 41.164.52.42
6 130 ms 131 ms 128 ms 172.18.1.162
7 131 ms 120 ms 118 ms cloudflare.ixp.joburg [196.46.25.198]
8 128 ms 127 ms 126 ms 104.20.31.244

Gunblade · Oct 9, 2016

Now I'm lagging in games too. The network must still be "fine".

Vio · Oct 9, 2016

Gunblade said:
Now I'm lagging in games too. The network must still be "fine".

The Afrihost network "working as intended":

kohlhtor · Oct 9, 2016

Ping has started…

PING bras.afrihost.com (155.239.255.250): 56 data bytes
64 bytes from 155.239.255.250: icmp_seq=0 ttl=63 time=23.666 ms
64 bytes from 155.239.255.250: icmp_seq=1 ttl=63 time=22.607 ms
64 bytes from 155.239.255.250: icmp_seq=2 ttl=63 time=22.732 ms
64 bytes from 155.239.255.250: icmp_seq=3 ttl=63 time=22.480 ms
64 bytes from 155.239.255.250: icmp_seq=4 ttl=63 time=22.054 ms
64 bytes from 155.239.255.250: icmp_seq=5 ttl=63 time=22.539 ms
64 bytes from 155.239.255.250: icmp_seq=6 ttl=63 time=22.959 ms
64 bytes from 155.239.255.250: icmp_seq=7 ttl=63 time=23.416 ms
64 bytes from 155.239.255.250: icmp_seq=8 ttl=63 time=22.701 ms
64 bytes from 155.239.255.250: icmp_seq=9 ttl=63 time=23.094 ms

--- bras.afrihost.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.054/22.825/23.666/0.449 ms
Trace sipgate.de

Trace you tube

We have no problem

kohlhtor · Oct 9, 2016

This was the reply I get from critical care on 7 of October

Good day Thorsten

I hope you are well

I've checked with the network team and there was no reported increase in latency on the network in the South. There was also no management applied to the network during the reported times that could attribute to the increase observed.

I'll have the network team look deeper and perform tests to try and replicate your results. Kindly provide me with test performed now for comparison.

I hope this information serves you well, have a great day and please let me know if I can help with anything else

Warm regards,
Critical Care Crew
Afrihost - Pure Internet Joy!

Webafrica full line speed

The network team have the weekend off

NewBiks · Oct 9, 2016

Vio said:
View attachment 393964

LOL "Updated Hourly" :crylaugh:

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