Afrihost New Network Feedback - Part 2

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Getting a 55+ ping. What's happening? Downloads are below 200 kB/s on a 4Mbps line
 
My PMs have been ignored for the entire day. Absolutely wonderful work you guys!
 
Yours looks better than mine overall:

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=21ms TTL=63
Reply from 155.239.255.250: bytes=32 time=43ms TTL=63
Reply from 155.239.255.250: bytes=32 time=20ms TTL=63
Reply from 155.239.255.250: bytes=32 time=20ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 43ms, Average = 26ms

My Ave: 26mS yours is 18mS

Tracing route to afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms www.routerlogin.com [192.168.0.200]
2 * * * Request timed out.
3 24 ms 21 ms 21 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 24 ms 22 ms 22 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 44 ms 42 ms 45 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 23 ms 22 ms 22 ms 41.164.52.40
7 168 ms 56 ms 63 ms 172.18.1.162
8 174 ms 240 ms 53 ms cloudflare.ixp.joburg [196.46.25.198]
9 200 ms 239 ms 45 ms 104.20.31.244

Trace complete.

From 172.18.1.162 on my latancy is much higher than yours.

But you have a very high latency on your internal network between you device and your router.
 
Last edited:
AfriGenie said:
Morning Guys!

I'll be going through the thread, post by post, but I can already see that it doesn't look like things were great in the South over the week. Our Team is going through the results that have been posted here, but for now it would really help us a lot if you guys can indicate which type of ADSL account you are on, and the DNS Servers that you are using at the moment.
Click to expand...

So since Thursday I've been unable to stream, no reason has been given.

I provided tests for every day since Thursday only to be told "Our Team is going through the results that have been posted here", has there been any info from the team? We never heard anything beyond "Our team is going through the results".
 
@wingnut: Here are some tests you asked for.
10Mbps Business, tested from CPT. Auto-DNS.

http://www.speedtest.net/my-result/5703119897

Code: 
ping -c 10 bras.afrihost.com
PING bras.afrihost.com (155.239.255.250) 56(84) bytes of data.
64 bytes from 155.239.255.250: icmp_seq=1 ttl=63 time=16.3 ms
64 bytes from 155.239.255.250: icmp_seq=2 ttl=63 time=16.8 ms
64 bytes from 155.239.255.250: icmp_seq=3 ttl=63 time=16.2 ms
64 bytes from 155.239.255.250: icmp_seq=4 ttl=63 time=16.5 ms
64 bytes from 155.239.255.250: icmp_seq=5 ttl=63 time=15.8 ms
64 bytes from 155.239.255.250: icmp_seq=6 ttl=63 time=15.6 ms
64 bytes from 155.239.255.250: icmp_seq=7 ttl=63 time=15.9 ms
64 bytes from 155.239.255.250: icmp_seq=8 ttl=63 time=15.6 ms
64 bytes from 155.239.255.250: icmp_seq=9 ttl=63 time=16.4 ms
64 bytes from 155.239.255.250: icmp_seq=10 ttl=63 time=16.7 ms

--- bras.afrihost.com ping statistics ---
10 packets transmitted, 10 received, 0% packet loss, time 9009ms
rtt min/avg/max/mdev = 15.633/16.240/16.827/0.420 ms

mtr --report afrihost.com
Start: Mon Oct 10 18:08:50 2016
HOST: hydra                       Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- er-8.ubnt                  0.0%    10    0.1   0.1   0.1   0.2   0.0
  2.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
  3.|-- cpt-up1.ip.adsl.co.za      0.0%    10   16.6  17.7  16.6  19.4   0.7
  4.|-- cpt-in1.ip.adsl.co.za      0.0%    10   17.6  17.9  17.2  19.1   0.0
  5.|-- cpt-net1.ip.adsl.co.za     0.0%    10   16.9  18.3  16.5  22.5   2.3
  6.|-- 41.164.52.40               0.0%    10   17.8  17.9  16.9  20.6   0.9
  7.|-- 172.18.1.162               0.0%    10   39.9  39.9  39.1  40.5   0.3
  8.|-- cloudflare.ixp.joburg      0.0%    10   41.6  45.1  41.4  76.2  10.9
  9.|-- 104.20.31.244              0.0%    10   41.9  41.9  41.5  42.2   0.0

 mtr --report twitter.com
Start: Mon Oct 10 18:09:14 2016
HOST: hydra                       Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- er-8.ubnt                  0.0%    10    0.2   0.1   0.1   0.2   0.0
  2.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
  3.|-- cpt-up1.ip.adsl.co.za      0.0%    10   18.2  17.8  17.2  18.7   0.0
  4.|-- cpt-in1.ip.adsl.co.za      0.0%    10   17.7  18.2  17.3  20.4   0.9
  5.|-- cpt-net1.ip.adsl.co.za     0.0%    10   18.0  18.4  17.2  19.2   0.3
  6.|-- 41.164.52.40               0.0%    10   17.3  17.7  17.0  18.5   0.0
  7.|-- ix-ae-7-0.tcore1.KLT-Cape  0.0%    10   18.1  20.4  17.0  34.8   5.2
  8.|-- if-ae-5-80.tcore2.PV9-Lis  0.0%    10  165.6 168.4 165.2 179.3   4.7
  9.|-- if-ae-2-2.tcore1.PV9-Lisb  0.0%    10  172.5 173.4 172.5 174.5   0.0
 10.|-- if-ae-1-3.tcore1.SV8-High  0.0%    10  173.0 171.0 168.8 182.7   4.3
 11.|-- if-ae-2-2.tcore2.SV8-High  0.0%    10  166.0 181.6 166.0 203.3  14.3
 12.|-- if-ae-11-2.tcore1.L78-Lon  0.0%    10  167.1 169.1 165.5 182.3   4.9
 13.|-- if-ae-17-2.tcore1.LDN-Lon  0.0%    10  160.5 160.7 159.5 161.7   0.3
 14.|-- 195.219.83.102             0.0%    10  160.7 163.6 159.9 186.9   8.2
 15.|-- ae-233-3609.edge5.london1  0.0%    10  168.5 170.2 168.5 178.0   2.8
 16.|-- TWITTER-INC.edge5.London1 10.0%    10  169.2 167.4 165.6 169.5   1.2
 17.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
 18.|-- 199.16.156.230            10.0%    10  271.8 252.0 249.0 271.8   7.4
 
NewBiks said:
So since Thursday I've been unable to stream, no reason has been given.

I provided tests for every day since Thursday only to be told "Our Team is going through the results that have been posted here", has there been any info from the team? We never heard anything beyond "Our team is going through the results".
Click to expand...

My streaming has been solid.
 
NewBiks said:
So since Thursday I've been unable to stream, no reason has been given.

I provided tests for every day since Thursday only to be told "Our Team is going through the results that have been posted here", has there been any info from the team? We never heard anything beyond "Our team is going through the results".
Click to expand...

Sorry to hear about your poor experience. :( Your tests have definitely not been ignored. We are in constant contacting with our NOC and Network Team sending through test results. :)
 
caroper said:
Which exchange area?
I am one of the Cape Town users that can't stream in the evenings and am on the Hout Bay exchange downstream of Winburg Exchange.
Click to expand...

Wynberg CPT.
I connect to Wynberg 13 IMAX 4.

What streaming doesn't work for you? I'm running a few Ubuntu updates on my VMs and streaming Play Music to my Chromecast without any issues.
 
Hi to all in the South (Capetown folks). :) Our Network Team are reporting improved results in the South. Would those who have been worst affected please report back if anything has improved? I've PM'd a couple of you already. :)
 
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