Afrihost New Network Feedback - Part 2

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kohlhtor said:
Ping plot to Afrihost pop Cape Town Afrihost Account
fb440bff511ec942d07cffe4106e4854.jpg
Click to expand...

Know ping plot on my Afrihost account is fine
5689b7ffad18da21d597926e1367697d.jpg
 
AfriGenie said:
:(

You definitely shouldn't be seeing latency that high on your DSL line. The latency on your DSL line shouldn't really go above 25ms to 36ms.

Is it only this time of day that you see the latency start increasing?
Click to expand...

Hi, yes, it follows the same time bracket pattern that other users reported
this is my current stats:

Zertop's LineTool Results
Date/Time: Tue Nov 15 00:31:28 CAT 2016

Basic Report:

Your packet loss was 0%.
Your average ping was 23ms.
Your maximum ping was 25ms.

Looking at your average ping, your line seems to be running perfectly.
It seems that your maximum ping is also good. If there are any issues, they most probably lie with your ISP

Detailed Report:
Code: 
Pinging 155.239.255.250 with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=22ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=24ms TTL=63
Reply from 155.239.255.250: bytes=32 time=24ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=24ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=25ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=24ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63
Reply from 155.239.255.250: bytes=32 time=23ms TTL=63

Ping statistics for 155.239.255.250:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 25ms, Average = 23ms
 
FHD Youtube isn't loading for me. Can do 720p but no 1080p, just shows the little loading wheel.

Anybody else having issues?

Edit: nevermind - problem seems to have been resolved.
 
Last edited:
I have very similar problems with Afrihost in the evenings. Capped account on 10mb line. Im in Cape Town.

Struggle to Stream anything after 4pm. If a stream does start it will work for a minute or two then buffer until the page is refreshed.

Have done tests and pings to bras and all is fine...DSTV now does not allow pinging
This was from Saturday afternoon:

mde@HPM:~$ ping bras.afrihost.com -c 5
PING bras.afrihost.com (155.239.255.250) 56(84) bytes of data.
64 bytes from 155.239.255.250: icmp_seq=1 ttl=63 time=17.9 ms
64 bytes from 155.239.255.250: icmp_seq=2 ttl=63 time=17.4 ms
64 bytes from 155.239.255.250: icmp_seq=3 ttl=63 time=18.0 ms
64 bytes from 155.239.255.250: icmp_seq=4 ttl=63 time=17.6 ms
64 bytes from 155.239.255.250: icmp_seq=5 ttl=63 time=18.2 ms

--- bras.afrihost.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4002ms
rtt min/avg/max/mdev = 17.475/17.878/18.234/0.319 ms
 
Last edited:
AfriGenie said:
That's not good... Have you received a ticket reference number? If you haven't, have you tried submitting the request through the ClientZone?
Click to expand...

The Afrihost website issue that was there yesterday - is still there.

So there is something wrong there...either on the back-end of your site or with the coding.
 
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Can someone at AH do a line feasibility test for me please, I randomly used the ADSL check from telkom and got this result.


bd6d2eb2eb.png

Would be nice if it was correct.
 
Rickster said:
Can someone at AH do a line feasibility test for me please, I randomly used the ADSL check from telkom and got this result.


View attachment 401183

Would be nice if it was correct.
Click to expand...

Unlikely. It merely means that you would be connected to an ISAM but the DP is too far to qualify for the 20Mbps and 40Mbps. They will only offer you 10MBps on ADSL2+ Sad really because VDSL will work for you it's just Telkom won't allow it....
 
AfriGenie said:
Yeah... In theory the accounts should be identical... The Afrigreen accounts will probably be phased out in due time, so it's better to switch to the @afrihost.co.za account and stay on that.
Click to expand...

Ok, will stay on for now and check. Had issues earlier this year, where Usenet was useless on the Afrihost account. Will check and test
 
Sopbeen said:
FHD Youtube isn't loading for me. Can do 720p but no 1080p, just shows the little loading wheel.

Anybody else having issues?

Edit: nevermind - problem seems to have been resolved.
Click to expand...

If you notice this happening again, please let me know!
 
Rickster said:
But my stats are kinda rubbish...
Click to expand...

The SNR and attentuation look decent, and on those stats alone your DSL line should be able to handle 10Mbps, but I'm seeing a lot of Port Errors over the past 4 days. :(

Do you see a dip your line performance at times?
 
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