Afrihost New Network Feedback - Part 2

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pings to league of legends is pretty bad...
This is on LOL EU West Server (Netherlands2)

Reply from 104.160.141.3: bytes=32 time=282ms TTL=46
Reply from 104.160.141.3: bytes=32 time=283ms TTL=46
Reply from 104.160.141.3: bytes=32 time=300ms TTL=46
Reply from 104.160.141.3: bytes=32 time=278ms TTL=46
Reply from 104.160.141.3: bytes=32 time=284ms TTL=46
Reply from 104.160.141.3: bytes=32 time=288ms TTL=46
Reply from 104.160.141.3: bytes=32 time=276ms TTL=46
Reply from 104.160.141.3: bytes=32 time=278ms TTL=46
Click to expand...

Traceroute..

Tracing route to 104.160.141.3 over a maximum of 30 hops

1 1 ms 1 ms 1 ms TP-LINK.Home [192.168.1.254]
2 * * * Request timed out.
3 31 ms 18 ms 25 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 35 ms 33 ms 22 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 26 ms 20 ms 19 ms 41.164.52.40
6 21 ms 19 ms 24 ms ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
7 176 ms 176 ms 177 ms if-ae-5-10.tcore2.PV9-Lisbon.as6453.net [80.231.159.93]
8 169 ms 170 ms 170 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
9 174 ms 176 ms 174 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
10 176 ms 174 ms 175 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
11 * 186 ms * if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
12 174 ms 175 ms 178 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
13 173 ms 171 ms 171 ms 195.219.83.102
14 * * * Request timed out.
15 * 272 ms 276 ms 213.19.195.234
16 279 ms 279 ms 281 ms 104.160.141.3

Trace complete.
Click to expand...


Previously <8days ago> I had 175ms to 185ms..
 
Last edited:
Napalm said:
pings to league of legends is pretty bad...
This is on LOL EU West Server (Netherlands2)



Traceroute..




Previously <8days ago> I had 175ms to 185ms..
Click to expand...

I have exactly the same issue. Please Afrihost fix this. It has been this crap for the past few days now.
 
Napalm said:
pings to league of legends is pretty bad...
This is on LOL EU West Server (Netherlands2)

Traceroute..

Previously <8days ago> I had 175ms to 185ms..
Click to expand...

I thought that address was in the states when I pinged it as it didn't correspond with my in-game ping (in-game was 20ms higher).
Now that's just sad.
 
Johnatan56 said:
I thought that address was in the states when I pinged it as it didn't correspond with my in-game ping (in-game was 20ms higher).
Now that's just sad.
Click to expand...

You'll usually see a slightly higher ping in game than if you just ping the server or run a speedtest to that general area.
 
My steam downloads are dragging, anyone else having issues?
 
dj2381 said:
My steam downloads are dragging, anyone else having issues?
Click to expand...

Our Team is in the process of making a few changes to improve Steam downloads, you should see the speeds improve over the next 30 to 45 minutes. :)

EDIT: Which region are you connecting from?
 
Last edited:
AfriGenie said:
Our Team is in the process of making a few changes to improve Steam downloads, you should see the speeds improve over the next 30 to 45 minutes. :)

EDIT: Which region are you connecting from?
Click to expand...

Cape Town, Edgemead, downloads are jumping between 100 - 800Kb/s, seems unstable.
 
Tracing route to www.afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms login.router [10.0.0.2]
2 * * * Request timed out.
3 12 ms 11 ms 13 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 12 ms 12 ms 11 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 12 ms 13 ms 10 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 12 ms 12 ms 11 ms 41.164.52.40
7 61 ms 57 ms 59 ms 172.18.1.164
8 31 ms 30 ms 31 ms cloudflare.ixp.joburg [196.46.25.198]
9 30 ms 30 ms 31 ms www.afrihost.com [104.20.31.244]

Trace complete.

Been two weeks now,and internet is still not lekke.

2nd hop keeps bombing out.

Phoned telkom about ten times the past two weeks and they keep saying everything is fine there,they checked everything they can.

From my understanding 2nd hop is the exchange,but they keep saying there is no problem.

What else can this be?
 
Gonzo.B said:
Tracing route to www.afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms login.router [10.0.0.2]
2 * * * Request timed out.
3 12 ms 11 ms 13 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 12 ms 12 ms 11 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 12 ms 13 ms 10 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 12 ms 12 ms 11 ms 41.164.52.40
7 61 ms 57 ms 59 ms 172.18.1.164
8 31 ms 30 ms 31 ms cloudflare.ixp.joburg [196.46.25.198]
9 30 ms 30 ms 31 ms www.afrihost.com [104.20.31.244]

Trace complete.

Been two weeks now,and internet is still not lekke.

2nd hop keeps bombing out.

Phoned telkom about ten times the past two weeks and they keep saying everything is fine there,they checked everything they can.

From my understanding 2nd hop is the exchange,but they keep saying there is no problem.

What else can this be?
Click to expand...
The 2nd hop is Telkoms infrastructure. You are on the new system and it does not respond to pings. Everything is fine.
 
Gonzo.B said:
Tracing route to www.afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms login.router [10.0.0.2]
2 * * * Request timed out.
3 12 ms 11 ms 13 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 12 ms 12 ms 11 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 12 ms 13 ms 10 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 12 ms 12 ms 11 ms 41.164.52.40
7 61 ms 57 ms 59 ms 172.18.1.164
8 31 ms 30 ms 31 ms cloudflare.ixp.joburg [196.46.25.198]
9 30 ms 30 ms 31 ms www.afrihost.com [104.20.31.244]

Trace complete.

Been two weeks now,and internet is still not lekke.

2nd hop keeps bombing out.

Phoned telkom about ten times the past two weeks and they keep saying everything is fine there,they checked everything they can.

From my understanding 2nd hop is the exchange,but they keep saying there is no problem.

What else can this be?
Click to expand...

The new Telkom hardware on the Exchanges have been configured to ignore ICMP traffic, so you will see *** instead of the latency response time.

You can however ping bras.afrihost.com which will resolve to your Exchange. :)
 
Gonzo.B said:
From my understanding 2nd hop is the exchange,but they keep saying there is no problem.
What else can this be?
Click to expand...

It is the Exchange but it is not an indication that anything is wrong.
Rather it indicates that your exchange has been upgraded.

Telkom's new software blocks any queries against the exchange equipment possibly to prevent DDS attacks, others may know more, but is is not actually acting as a bottleneck to traffic.

In my case when the exchange was upgraded I started to get 12Mbs on a supposedly 10Mbs line, I used to max out at 8Mbs, so I am not complaining.
 
MDE said:
The 2nd hop is Telkoms infrastructure. You are on the new system and it does not respond to pings. Everything is fine.
Click to expand...

New system?

They upgraded the exchange from 2mb to a 4mb max.

Yesterday it was still showing 400ms pings,so that means it was the isp all along?
 
Thanks

Telkom could have told me that ai ai

Anyway i was still having major problems with pings 400-800ms pings for days,so it was isp related?

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
 
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