Afrihost New Network Feedback - Part 3

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Visa vie my line issue ...... ticket no RSZ-799-58215 (and the rant that ensued) ....

Support have now made contact with Telkom detailing the issue .... lets give them a few days and see what transpires.

Thanks for your help.
 
@afrifella

Is the Afrihost SMTP server on a blacklist somewhere:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

****@mweb.co.za
SMTP error from remote mail server after RCPT TO:<****@mweb.co.za>:
host securemail-mx3.synaq.com [196.35.198.130]:
550-rejected because 169.1.1.77 is in a black list at ix.dnsbl.manitu.net
550-Your e-mail service was detected by spam.over.port25.me (NiX Spam) as
550-spamming at Thu, 19 Jan 2017 09:25:14 +0100. Your admin should visit
550 http://www.dnsbl.manitu.net/lookup.php?value=169.1.1.77
 
TEXTILE GUY said:
Visa vie my line issue ...... ticket no RSZ-799-58215 (and the rant that ensued) ....

Support have now made contact with Telkom detailing the issue .... lets give them a few days and see what transpires.

Thanks for your help.
Click to expand...

Glad to hear about the progress here. :) Holding thumbs you get sorted soon.
 
eddief1 said:
@afrifella

Is the Afrihost SMTP server on a blacklist somewhere:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

****@mweb.co.za
SMTP error from remote mail server after RCPT TO:<****@mweb.co.za>:
host securemail-mx3.synaq.com [196.35.198.130]:
550-rejected because 169.1.1.77 is in a black list at ix.dnsbl.manitu.net
550-Your e-mail service was detected by spam.over.port25.me (NiX Spam) as
550-spamming at Thu, 19 Jan 2017 09:25:14 +0100. Your admin should visit
550 http://www.dnsbl.manitu.net/lookup.php?value=169.1.1.77
Click to expand...

I'm looking into this now. Are you using DSL mail or do you have this set up as the SMTP server for one of your hosted domains?
 
AfriFella said:
I'm looking into this now. Are you using DSL mail or do you have this set up as the SMTP server for one of your hosted domains?
Click to expand...

Seems to be the default smtp server setup here and yes they have their own domain email on a few machines.
 
eddief1 said:
Seems to be the default smtp server setup here and yes they have their own domain email on a few machines.
Click to expand...

smtp.afrihost.co.za does seem to be blacklisted. Switching to the host's SMTP server should fix this.
 
Last edited:
So Telkom phoned me again today and said they implemented some new system thing-a-majig that will auto detect your distance from the exchange and this will cause disconnects and packet loss, etc. And due to my distance from the exchange I can do 4Mbps max, reliably.

Although this sounds like utter BS to me, I was too busy at work to fight with them. So I have downgraded my linespeed from 8Mbps to 4Mbps on Clientzone (it has also taken effect already). So I will monitor my latencies and packet loss tonight.

I will be removing testicles from body if this does not work.

Running pingplotter right now, my latency to reddit.com is 350ms (which is 130ms odd more than what it should be)...
I also have packet loss on my first 2 hops after my modem. My latency is about 20ms lower on the first few hops (4-9), but then for some reason I am going via Mumbai and Singapore??

reddit.jpg
 
Blazzok said:
So Telkom phoned me again today and said they implemented some new system thing-a-majig that will auto detect your distance from the exchange and this will cause disconnects and packet loss, etc. And due to my distance from the exchange I can do 4Mbps max, reliably.

Although this sounds like utter BS to me, I was too busy at work to fight with them. So I have downgraded my linespeed from 8Mbps to 4Mbps on Clientzone (it has also taken effect already). So I will monitor my latencies and packet loss tonight.

I will be removing testicles from body if this does not work.

Running pingplotter right now, my latency to reddit.com is 350ms (which is 130ms odd more than what it should be)...
I also have packet loss on my first 2 hops after my modem. My latency is about 20ms lower on the first few hops (4-9), but then for some reason I am going via Mumbai and Singapore??

View attachment 412820
Click to expand...

Sounds like you're describing ASSIA which should, on the whole, give you a better experience. :) Not sure about the Reddit route here, though. How is your local latency?
 
AH can you change my line sync to VDSL or do I have to go through Telkom? My line is with you.
 
Davedes said:
AH can you change my line sync to VDSL or do I have to go through Telkom? My line is with you.
Click to expand...

If your DSL Line is with us, we can ask that the modulation be updated to VDSL for you, drop me a PM and I'll ask our Telkom Service Manager to get that done for you.
 
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