Afrihost New Network Feedback

Status
Not open for further replies.
AfriFella said:
You might be mixing up thresholds with bandwidth allocation here. :)

The threshold for 4Mbps Home Uncapped is 80GB (you can view thresholds here)

The 5TB you are referring to is the amount of data we allocate to Uncapped accounts in order to make them "Uncapped". If you happen to use up 5TB within a month (which I would applaud you for) we will just automatically allocate another 5TB to your account without you even noticing. :) Thus, you will remain uncapped.

Concurrent connections refer to the amount of DSL lines that connect to an account, not number of devices. :) Our Uncapped products can only connect to 1 DSL at a time. The number of devices connecting to your network is up to you.

Hope this helps! :)
Click to expand...

Makes perfect sense :)
 
AfriFella said:
Well, 00:00am - 06:00am Zero Rated data only applies to Capped products. :)

The Home Uncapped threshold gets counted no matter the time of day. What's important to note here is that the throttling policy of Home Uncapped products can be relaxed during these off peak hours, even if you have reached your threshold.
Click to expand...

YGPM
 
Hey :)

After a year of #datasteal data I went through, signed up again as the datasteal data has come to an end :)


This time on 100GB Capped.
 
What's going on with the ticket system in the Clientzone? I submitted one and it disappeared within a few minutes. Submitted another and it also vanished. No trace of either ticket now.
 
Bryn said:
What's going on with the ticket system in the Clientzone? I submitted one and it disappeared within a few minutes. Submitted another and it also vanished. No trace of either ticket now.
Click to expand...

That's odd. It could be because it's been moved into a queue that's not visible to ClientZone.
Are you dealing with a specific team?
 
AfriGuy said:
That's odd. It could be because it's been moved into a queue that's not visible to ClientZone.
Are you dealing with a specific team?
Click to expand...
Tell Afrifella my Afriplus on the Adsl side is also sorted. I can now see my double delight :)

Although I can't log into my simfy account, as it still shows inactive :(
 
Lots of sites timing out, DNS resolution failing.. Some things still work though.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X