Afrihost New Network Feedback

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koosbeer said:
Streaming is up **** creek without a paddle. Keeps buffering every few minutes.

Tracing route to hosted.co.za [196.38.40.162]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 21 ms 8 ms 169-0-53-1.ip.afrihost.co.za [169.0.53.1]
3 * * * Request timed out.
4 11 ms 10 ms 9 ms jhb-up7.ip.adsl.co.za [169.1.5.6]
5 12 ms 10 ms 9 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 10 ms 10 ms 9 ms 41.169.57.218
7 10 ms 14 ms 73 ms is.jinx.net.za [196.223.14.10]
8 10 ms 11 ms 10 ms 168.209.1.140
9 12 ms 18 ms 11 ms 168.209.100.206
10 164 ms 209 ms 104 ms 168.209.217.17
11 558 ms 554 ms 390 ms 196.34.134.105
12 * 145 ms 88 ms gw.aserv.co.za [196.33.227.1]
13 107 ms 84 ms 44 ms duke2.aserv.co.za [196.38.40.162]

The timeout on 3 has been there since the streaming bull**** started
Click to expand...

Streaming has definitely been pretty good for me, I haven't experienced this kind of latency. Seems like your latency is intermittent from the second hop, so everything from there is a little unpredictable :(
 
Dr Evil said:
My ping was averaging 250ms today and I called the call centre. Spoke with one of your agents, i won't mention his name, and he helped me as much as he could by recreating my port, checking for errors etc. but referred me to Telkom to recreate the port from their side and check for errors.

Called them and they found that even though my connection was showing fine, good attenuation etc i was getting quite a few disconnects at the exchange directly, they logged a fault and now I wait for them to fix it.

Thanks to your call centre staff for all the help.
Click to expand...

Awesome - glad the guy was able to help. Sometimes cable degradation or other factors can push latency up. Those are usually easy fixes for Telkom when they can isolate the cause :)
 
AfriMan said:
Probably been changed to interleaved, which a Telkom employee confirmed here. It pushes your line sync up by a noticeable margin.
Click to expand...
Not mine :( in fact my upstream line rate went down. Where I was doing 0.45mbps on the up, I'm now doing 0.22mbps. My download speeds are still around 3.55mbps. So no change for me
 
MongooseMan said:
Getting ISP authentication and nothing else at the moment:
View attachment 324713

Anyone else experiencing similar?
Click to expand...

I think that looks like your line has no sync, not sure why it shows authentication if the DSL sync fails. I would guess that your exchange or line is probably down.

Is this a test directly from your router? Not sure how it makes sense :(
 
AfriMan said:
I think that looks like your line has no sync, not sure why it shows authentication if the DSL sync fails. I would guess that your exchange or line is probably down.

Is this a test directly from your router? Not sure how it makes sense :(
Click to expand...

Yes, that's the default dlink router diagnostics page.
 
AfriMan said:
Welcome back - glad the new network is rocking for you :)
Click to expand...

By the sound of the tumbleweeds rolling around on here most of the time... It would appear the new network is working well for the majority :p
 
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