Afrihost New Network Feedback

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I see my internet is dead slow again. It happens every night at around midnight. (Well I dont know about every night, but at least the nights I want to use it.)

Earlier tonight I was watching 45 minute youtube videos, no problem. Now I cant get it to move at all.

Anybody else seeing this?
 
I see my internet is dead slow again. It happens every night at around midnight. (Well I dont know about every night, but at least the nights I want to use it.)

Earlier tonight I was watching 45 minute youtube videos, no problem. Now I cant get it to move at all.

Anybody else seeing this?

Had similar and logged a fault ....

Had intermittent disconnects .... lines or AH?

Edit I see you are in JHB, I am in DBN.
 
I see my internet is dead slow again. It happens every night at around midnight. (Well I dont know about every night, but at least the nights I want to use it.)

Earlier tonight I was watching 45 minute youtube videos, no problem. Now I cant get it to move at all.

Anybody else seeing this?

Not seeing general issues from our end, happy to check what the cause is though :)
Drop me a PM with your DSL username and a bit more detail.
 
Damn I was off yesterday, and streamed the morning and afternoon with no problems. Come around 6pm and it buffers like crazy. Why can't people just go to bed early and leave me alone :D
 
Is your line still congested?
Looks like it yes. Going to log this with Telkom to do something about it, although Charl from Telkom says my exchange I'm connected to is only running at half its capacity so I don't know now.
 
Looks like it yes. Going to log this with Telkom to do something about it, although Charl from Telkom says my exchange I'm connected to is only running at half its capacity so I don't know now.

If you see weirdness on your streaming it'll be best to run some tests to see where things are slowing down.
 
I'm in Cape Town and connected to the Swartklip exchange
Okay..for some reason thought you were connected to the Clareinch exchange. Also notice some weird things in the evening. Our exchange has just been upgraded so they may still be troubleshooting?
 
Okay..for some reason thought you were connected to the Clareinch exchange. Also notice some weird things in the evening. Our exchange has just been upgraded so they may still be troubleshooting?

Clareinch has had a pretty notorious past :(
What's your latency looking like though when you see the issues?
 
I want to pause my capped account for next month (April) and resume it again in May. On what date should I do it to insure that I don't get charged or receive data for April?
 
Hi AH. Something weird just happened to my line. It died then came back up. adsl is working but voice is dead. My latency has now gone from 15 ms to 126 ms and speeds have dropped. Please can you look into it?
uploadfromtaptalk1458204795330.jpg

EDIT: Latency and speed seems to be normalising. Voice still dead though.
 
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Hi AH. Something weird just happened to my line. It died then came back up. adsl is working but voice is dead. My latency has now gone from 15 ms to 126 ms and speeds have dropped. Please can you look into it?
-snip

EDIT: Latency and speed seems to be normalising. Voice still dead though.

The voice line being down is a bit worrying.
Is there a traceroute I can take a look at?
 
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