Afrihost New Network Feedback

Status
Not open for further replies.
tanka said:
I'm also getting constant connection drops. Extremely frustrating.
Click to expand...

There were a few changes made last night and we saw a few clients reports drops, also lost connection a few times myself. Things should have stabilised though - seemed fine after the first couple of drops or so :(
 
froot said:
Speeds were horrible last night. I eventually fell asleep waiting for Youtube to buffer 360p content.
Come this morning, and speeds are still pretty crappy.
Click to expand...

We're definitely planning to improve performance. There are just a few changes that need to be implemented :)
 
AceSwiftShooter said:
Hi afriman. I heard that static IP's will be able to be set up via pppoe instead of L2TP on the new network. Which would make it quite a bit easier for all of us.
Is this true? If so, when would it be implemented?
Click to expand...

Yes, the new static IP system uses normal PPPoE and you have a private IP on your router but your public IP is translated via NAT to a static IP. You can use any router since all the translation happens on our side, which makes it super easy to use.

We've tested this with SIP, CCTV, VPN and other services using static IP and it works really well :)
 
AfriMan said:
Yes, the new static IP system uses normal PPPoE and you have a private IP on your router but your public IP is translated via NAT to a static IP. You can use any router since all the translation happens on our side, which makes it super easy to use.

We've tested this with SIP, CCTV, VPN and other services using static IP and it works really well :)
Click to expand...
Is there a simple setup manual I can follow? Or do I simply disable dynamic and enter my static IP?

Is this change already live?
 
acp said:
Also had some slower speeds last night and intervals of zero throughput.
Router doesn't show a disconnect though, there's simply no data throughput.

#disconnectsmustfall #slowspeedsmustfall
Click to expand...

We're definitely looking to have a smoother experience - there were unfortunately some changes that had to be made on our side.
 
AceSwiftShooter said:
Is there a simple setup manual I can follow? Or do I simply disable dynamic and enter my static IP?

Is this change already live?
Click to expand...

You should have received a mail with the new static IP. You would just need to disable L2TP on your router and then replace the static IP in your settings (from the connecting devices, not on the router).
 
Morning Guys

We're picking up an issue affecting the JHB region. all other regions should be fine at the moment.

I'll post more updates as I receive them.
 
Today being 23rd of the month ........

Apologies for the derailment, but temptation was too great :whistle:

clash.jpg


I just hope the link works :p



PS: To be honest, it is not all bad. I can definitely see an improvement on my end and one can only hope that the "teething problems" are resolved soonish. It certainly has been while since some of us that are experiencing problems have had the privilege to partake in "pure internet joy" Hopefully patience on our side and persistence on AH side will get us through these dark days at Blackrock :p
 
Last edited:
AfriMan said:
DFjHGhW.jpg
Click to expand...

Sure! what is another month between friends :love:

I have this sneaky suspicion that the loyal AH clients are all closet masochist - don't know why I have this feeling though :p

PS: Had to use an image in my previous post, as the Youtube link I found seemed a bit wonky :(
 
AfriMan said:
Can you please post a traceroute as well? As far as I know, CT should be good now :(
Click to expand...

C:\>tracert www.afrihost.com

Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 * * * Request timed out.
2 21 ms 20 ms 20 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
3 24 ms 21 ms 22 ms 169-1-5-118.ip.afrihost.co.za [169.1.5.118]
4 21 ms 20 ms 21 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 21 ms 23 ms 21 ms 41.164.52.40
6 22 ms 22 ms 48 ms 172.18.32.33
7 23 ms 23 ms 23 ms mtnns-2.cinx.net.za [196.223.22.31]
8 23 ms 23 ms 23 ms 196.44.0.75
9 41 ms 41 ms 78 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
10 42 ms 41 ms 42 ms jh-cr-2.za--rb-cr-1.za-b.mtnns.net [196.44.31.171]
11 41 ms 42 ms 41 ms jh-dca-1.za--jh-cr-2.za-a.mtnns.net [41.181.180.8]
12 42 ms 42 ms 41 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

C:\>

and

C:\>tracert www.thinkbroadband.com

Tracing route to www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 * * * Request timed out.
2 20 ms 21 ms 20 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
3 22 ms 21 ms 21 ms 169-1-5-118.ip.afrihost.co.za [169.1.5.118]
4 22 ms 21 ms 22 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 22 ms 21 ms 21 ms 41.164.52.40
6 23 ms 22 ms 22 ms 172.18.32.33
7 47 ms 26 ms 22 ms ix-1-3-0-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.13]
8 186 ms 228 ms 188 ms if-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
9 177 ms 177 ms 178 ms if-8-3-0-40.tcore2.PV9-Lisbon.as6453.net [80.231.159.89]
10 183 ms 183 ms 183 ms if-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
11 183 ms 216 ms 195 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
12 200 ms 178 ms 177 ms if-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
13 179 ms 180 ms 179 ms if-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
14 180 ms 178 ms 176 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
15 176 ms 178 ms 175 ms if-10-1.mse1.LVX-London.as6453.net [80.231.60.30]
16 176 ms 176 ms 175 ms ix-11-2.mse1.LVX-London.as6453.net [195.219.92.34]
17 177 ms 178 ms 178 ms te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
18 179 ms 180 ms 179 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

C:\>

EDIT:

4769208308.png


Seems as tho' its back to awesome again!
 
Last edited:
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X