Afrihost New Network Feedback

Luke7777 · Nov 3, 2015

AfriGuy said:
That's pretty strange. What DNS servers are you using?
Also, does the 3rd hop ever show an IP/ host?

Sorry, previous response was to post 1774

jhb-up1.ip.adsl.co.za - 46 | 62 | 34 | 0 | 814 | 4984 | 4984 |
dns 169.1.1.2 and 169.1.1.1
j

AfriGuy · Nov 3, 2015

Luke7777 said:
Sorry, previous response was to post 1774

jhb-up1.ip.adsl.co.za - 46 | 62 | 34 | 0 | 814 | 4984 | 4984 |
dns 169.1.1.2 and 169.1.1.1
j

Very strange results here, are the same set of results seen regardless of the host?
Also, this could just be how the two routers communicate with each other - not 100% sure at this stage though.

I'd like to see a few more tests. Try and paste your MTR and traceroute in the code tag, should make it easier to read

Do the results you're posting here affect your real world experience?

Ignore the latency, testing a few other things on my end.

Code:

Start: Tue Nov  3 12:09:16 2015
HOST: hydra                       Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.asus.com            0.0%    10    0.3   0.4   0.3   0.5   0.0
  2.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
  3.|-- cpt-up1.ip.adsl.co.za      0.0%    10   46.4  35.0  22.0  46.4  10.5
  4.|-- cpt-up2.ip.adsl.co.za      0.0%    10   45.0  28.2  21.0  45.0   7.1
  5.|-- cpt-net1.ip.adsl.co.za     0.0%    10   42.2  30.0  19.4  42.8   8.7
  6.|-- africainx.ct1.napafrica.n  0.0%    10   54.7  35.5  18.0  74.1  18.1
  7.|-- CORE.GP-ID-DCE-3.TO.GP-ID  0.0%    10   67.2  50.7  36.9  67.9  12.3
  8.|-- 41-66-181-59-3b.CLO008-CD 10.0%    10   77.1  54.8  38.5  77.1  13.1
  9.|-- 104.20.71.110              0.0%    10   48.7  52.6  34.2  70.6  13.3

Luke7777 · Nov 3, 2015

Not really an issue I think, just strange .....

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|               home.gateway.home.gateway -    0 |   47 |   47 |    0 |    0 |    1 |    1 |
|            169-0-53-1.ip.afrihost.co.za -    0 |   47 |   47 |    8 |    8 |   10 |    8 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                   jhb-rx1.ip.adsl.co.za -    0 |   47 |   47 |   10 |   11 |   13 |   11 |
|                  jhb-up8b.ip.adsl.co.za -    0 |   47 |   47 |   10 |   12 |   60 |   38 |
|                           41.169.57.218 -    0 |   47 |   47 |   10 |   11 |   20 |   12 |
|                     mtnns-2.jinx.net.za -    0 |   47 |   47 |   12 |   18 |  152 |   13 |
|       jh-cr-1.za-jh-pr-1.za-a.mtnns.net -    0 |   47 |   47 |   13 |   13 |   18 |   15 |
|     jh-dca-1.za--jh-cr-1.za-a.mtnns.net -    0 |   47 |   47 |   12 |   17 |   69 |   13 |
|                      www.afrihost.co.za -    0 |   47 |   47 |   13 |   13 |   16 |   13 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|               home.gateway.home.gateway -    0 |   24 |   24 |    0 |    0 |    1 |    0 |
|            169-0-53-1.ip.afrihost.co.za -    0 |   24 |   24 |    8 |    8 |   10 |    8 |
|                   jhb-up1.ip.adsl.co.za -   12 |   17 |   15 |   10 |   11 |   12 |   11 |
|                   jhb-up7.ip.adsl.co.za -    0 |   24 |   24 |   10 |   11 |   13 |   11 |
|                  jhb-up8b.ip.adsl.co.za -    0 |   24 |   24 |   10 |   13 |   41 |   11 |
|                  mweb.jb1.napafrica.net -    0 |   24 |   24 |   11 |   12 |   17 |   12 |
|     101.te0-0-2-2.vic-pe-13.optinet.net -    0 |   24 |   24 |   11 |   12 |   15 |   13 |
|                          www.google.com -    0 |   24 |   24 |   10 |   11 |   13 |   11 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

AfriGuy · Nov 3, 2015

Luke7777 said:

Not really an issue I think, just strange .....

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|               home.gateway.home.gateway -    0 |   47 |   47 |    0 |    0 |    1 |    1 |
|            169-0-53-1.ip.afrihost.co.za -    0 |   47 |   47 |    8 |    8 |   10 |    8 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                   jhb-rx1.ip.adsl.co.za -    0 |   47 |   47 |   10 |   11 |   13 |   11 |
|                  jhb-up8b.ip.adsl.co.za -    0 |   47 |   47 |   10 |   12 |   60 |   38 |
|                           41.169.57.218 -    0 |   47 |   47 |   10 |   11 |   20 |   12 |
|                     mtnns-2.jinx.net.za -    0 |   47 |   47 |   12 |   18 |  152 |   13 |
|       jh-cr-1.za-jh-pr-1.za-a.mtnns.net -    0 |   47 |   47 |   13 |   13 |   18 |   15 |
|     jh-dca-1.za--jh-cr-1.za-a.mtnns.net -    0 |   47 |   47 |   12 |   17 |   69 |   13 |
|                      www.afrihost.co.za -    0 |   47 |   47 |   13 |   13 |   16 |   13 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Ah, that's much easier to read, thanks

Could you try a traceroute please? Want to see if we can get a resolution on that host and run a ping to it.

Luke7777 · Nov 3, 2015

Code:

C:\Users\Luke>tracert www.google.com

Tracing route to www.google.com [197.80.128.20]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     8 ms     8 ms     8 ms  169-0-53-1.ip.afrihost.co.za [169.0.53.1]
  3     *        *        *     Request timed out.
  4    12 ms    11 ms    11 ms  jhb-rx1.ip.adsl.co.za [169.1.5.18]
  5    11 ms    10 ms    10 ms  jhb-up8b.ip.adsl.co.za [169.1.5.56]
  6    13 ms    12 ms    12 ms  mweb.jb1.napafrica.net [196.46.25.145]
  7    12 ms    12 ms    11 ms  102.te0-0-2-2.vic-pe-13.optinet.net [197.80.7.45
]
  8    11 ms    11 ms    11 ms  www.google.com [197.80.128.20]

Trace complete.

C:\Users\Luke>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     8 ms     8 ms     8 ms  169-0-53-1.ip.afrihost.co.za [169.0.53.1]
  3     *        *        *     Request timed out.
  4    11 ms    11 ms    10 ms  jhb-rx1.ip.adsl.co.za [169.1.5.18]
  5    11 ms    10 ms    10 ms  jhb-up8b.ip.adsl.co.za [169.1.5.56]
  6    11 ms    11 ms    11 ms  41.169.57.218
  7    13 ms    13 ms    13 ms  mtnns-2.jinx.net.za [196.223.14.31]
  8    14 ms    44 ms    14 ms  jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

  9    14 ms    13 ms    13 ms  jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
 10    13 ms    13 ms    13 ms  www.afrihost.co.za [41.181.185.18]

Trace complete.

C:\Users\Luke>ping jhb-up1.ip.adsl.co.za
Ping request could not find host jhb-up1.ip.adsl.co.za. Please check the name an
d try again.

AfriGuy · Nov 3, 2015

Luke7777 said:

Code:

C:\Users\Luke>tracert www.google.com

Tracing route to www.google.com [197.80.128.20]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     8 ms     8 ms     8 ms  169-0-53-1.ip.afrihost.co.za [169.0.53.1]
  3     *        *        *     Request timed out.
  4    12 ms    11 ms    11 ms  jhb-rx1.ip.adsl.co.za [169.1.5.18]
  5    11 ms    10 ms    10 ms  jhb-up8b.ip.adsl.co.za [169.1.5.56]
  6    13 ms    12 ms    12 ms  mweb.jb1.napafrica.net [196.46.25.145]
  7    12 ms    12 ms    11 ms  102.te0-0-2-2.vic-pe-13.optinet.net [197.80.7.45
]
  8    11 ms    11 ms    11 ms  www.google.com [197.80.128.20]

Trace complete.

C:\Users\Luke>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2     8 ms     8 ms     8 ms  169-0-53-1.ip.afrihost.co.za [169.0.53.1]
  3     *        *        *     Request timed out.
  4    11 ms    11 ms    10 ms  jhb-rx1.ip.adsl.co.za [169.1.5.18]
  5    11 ms    10 ms    10 ms  jhb-up8b.ip.adsl.co.za [169.1.5.56]
  6    11 ms    11 ms    11 ms  41.169.57.218
  7    13 ms    13 ms    13 ms  mtnns-2.jinx.net.za [196.223.14.31]
  8    14 ms    44 ms    14 ms  jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

  9    14 ms    13 ms    13 ms  jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
 10    13 ms    13 ms    13 ms  www.afrihost.co.za [41.181.185.18]

Trace complete.

C:\Users\Luke>ping jhb-up1.ip.adsl.co.za
Ping request could not find host jhb-up1.ip.adsl.co.za. Please check the name an
d try again.

Could you PM me your DSL username please?

HermanTheGerman · Nov 3, 2015

AfriMan said:
There shouldn't be any problems in Cape Town right now. The reports/graphs look pretty normal at the moment.

Any tests that I can take a quick look at?

I rebooted the PC and restarted the router, was better after that but now is back to :wtf: terrible:

And heck, why does the strictly local test go to Seacom? The last days I got good results from an Afrihost server. Didn't do any tests last night since how test the internet when one doesn't get any internet??? Even the speedtest.net thing took 5 minutes before I could even click on Start Test ... and then a short eternity longer before the test actually started.

Here is a trace from just nownow:

traceroute to www.google.com (41.160.35.157), 30 hops max, 60 byte packets
1 gateway (192.168.1.1) 0.568 ms 0.749 ms 1.182 ms
2 * * *
3 cpt-up1.ip.adsl.co.za (169.1.5.105) 12.737 ms 13.412 ms 14.864 ms
4 cpt-up2.ip.adsl.co.za (169.1.5.106) 16.889 ms 17.296 ms 18.793 ms
5 cpt-net1.ip.adsl.co.za (169.1.5.128) 20.272 ms 21.225 ms 22.201 ms
6 41.164.52.40 (41.164.52.40) 24.443 ms 9.382 ms 10.046 ms
7 172.18.1.166 (172.18.1.166) 11.538 ms 13.158 ms 14.086 ms
8 41.160.35.129 (41.160.35.129) 58.093 ms 58.854 ms 59.029 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Don't look too spunky, no?

Where are my usual 9 ms pings?

Luke7777 · Nov 3, 2015

AfriGuy said:
Could you PM me your DSL username please?

Done

AfriGuy · Nov 3, 2015

HermanTheGerman said:
I rebooted the PC and restarted the router, was better after that but now is back to :wtf: terrible:

And heck, why does the strictly local test go to Seacom? The last days I got good results from an Afrihost server. Didn't do any tests last night since how test the internet when one doesn't get any internet??? Even the speedtest.net thing took 5 minutes before I could even click on Start Test ... and then a short eternity longer before the test actually started.

Here is a trace from just nownow:

traceroute to www.google.com (41.160.35.157), 30 hops max, 60 byte packets
1 gateway (192.168.1.1) 0.568 ms 0.749 ms 1.182 ms
2 * * *
3 cpt-up1.ip.adsl.co.za (169.1.5.105) 12.737 ms 13.412 ms 14.864 ms
4 cpt-up2.ip.adsl.co.za (169.1.5.106) 16.889 ms 17.296 ms 18.793 ms
5 cpt-net1.ip.adsl.co.za (169.1.5.128) 20.272 ms 21.225 ms 22.201 ms
6 41.164.52.40 (41.164.52.40) 24.443 ms 9.382 ms 10.046 ms
7 172.18.1.166 (172.18.1.166) 11.538 ms 13.158 ms 14.086 ms
8 41.160.35.129 (41.160.35.129) 58.093 ms 58.854 ms 59.029 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Don't look too spunky, no?

Where are my usual 9 ms pings?

Your latency is awful here

Just want to make sure that nothing else is running on the line?

AfriGuy · Nov 3, 2015

Luke7777 said:
Done

Thanks, I'll follow up with you in a bit

Luke7777 · Nov 3, 2015

AfriGuy said:
Thanks, I'll follow up with you in a bit

No rush

HermanTheGerman · Nov 3, 2015

AfriGuy said:
Your latency is awful here
Just want to make sure that nothing else is running on the line?

No, was just 1 machine and 1 session. Right now it's better again ... is all very inconsistant.

And here a new tracert from just a few seconds ago:

traceroute to www.google.com (41.160.35.143), 30 hops max, 60 byte packets
1 gateway (192.168.1.1) 0.686 ms 0.808 ms 1.038 ms
2 * * *
3 cpt-up1.ip.adsl.co.za (169.1.5.105) 11.956 ms 13.056 ms 14.293 ms
4 cpt-up2.ip.adsl.co.za (169.1.5.106) 16.733 ms 16.923 ms 17.912 ms
5 cpt-net1.ip.adsl.co.za (169.1.5.128) 19.429 ms 20.639 ms 22.338 ms
6 41.164.52.40 (41.164.52.40) 24.343 ms 8.023 ms 9.705 ms
7 172.18.1.166 (172.18.1.166) 38.607 ms 39.434 ms 40.569 ms
8 41.160.35.129 (41.160.35.129) 31.384 ms 32.549 ms 33.785 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Alien0 · Nov 3, 2015

Same thing happening in Durban

AfriGuy · Nov 3, 2015

HermanTheGerman said:
No, was just 1 machine and 1 session. Right now it's better again ... is all very inconsistant.

And here a new tracert from just a few seconds ago:

-snip

Very odd.
So other devices connected to the same network don't see anything like this?

AfriGuy · Nov 3, 2015

Alien0 said:
Same thing happening in Durban

Any tests I can take a look at?

Alien0 · Nov 3, 2015

AfriGuy said:
Any tests I can take a look at?

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 95 ms 102 ms 101 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 232 ms 330 ms 14 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 579 ms 72 ms 73 ms 41.162.84.192
6 72 ms 85 ms 68 ms 172.18.1.162
7 75 ms 37 ms 22 ms mtnns-2.jinx.net.za [196.223.14.31]
8 127 ms 131 ms 134 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

9 164 ms 146 ms 167 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
10 140 ms 142 ms 188 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

Last Result:
Download Speed: 5947 kbps (743.4 KB/sec transfer rate)
Upload Speed: 522 kbps (65.3 KB/sec transfer rate)
Latency: 35 ms
Jitter: 10 ms
11/3/2015, 4:01:22 PM

internet spikes a lot....it died just now and then suddenly came back

AfriGuy · Nov 3, 2015

Alien0 said:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 95 ms 102 ms 101 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 232 ms 330 ms 14 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 579 ms 72 ms 73 ms 41.162.84.192
6 72 ms 85 ms 68 ms 172.18.1.162
7 75 ms 37 ms 22 ms mtnns-2.jinx.net.za [196.223.14.31]
8 127 ms 131 ms 134 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

9 164 ms 146 ms 167 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
10 140 ms 142 ms 188 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

Last Result:
Download Speed: 5947 kbps (743.4 KB/sec transfer rate)
Upload Speed: 522 kbps (65.3 KB/sec transfer rate)
Latency: 35 ms
Jitter: 10 ms
11/3/2015, 4:01:22 PM

internet spikes a lot....it died just now and then suddenly came back

Latency seems a all over the place here

When you say that the connection drops, does the authentication drop and then come back?

tigerminx · Nov 3, 2015

Preloading Need for Speed from PSN Store. I have a 40mb VDSL line using Afrihost capped data. Watching my router graphs it would appear the download is capped at 4Mbps. See attachment?

Any ideas? Need to get my hands on another account to test this. Speed tests etc all good.

Alien0 · Nov 3, 2015

AfriGuy said:
Latency seems a all over the place here
When you say that the connection drops, does the authentication drop and then come back?

I was streaming a live channel and it just stopped....tried a few times and got an error but then tried again and it started. Had no problems yesterday, streaming was smooth
8mb line

AfriGuy · Nov 3, 2015

tigerminx said:
Preloading Need for Speed from PSN Store. I have a 40mb VDSL line using Afrihost capped data. Watching my router graphs it would appear the download is capped at 4Mbps. See attachment?

View attachment 312347

Any ideas? Need to get my hands on another account to test this. Speed tests etc all good.

Is the graph not maybe reporting 4MB/s?
Won't the PS also show the download rate?

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