Afrihost New Network Feedback

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User52 said:
My line has decreased from 20476kbps to 64kbps after using the Fix My Line feature. It has also changed the modulation from G992.5 to G992.1 (changed from ADSL2+ to ADSL) Please will you fix this Afrihost, my internet is so horribly slow. :cry: :cry: :cry:
Click to expand...

:(
Please PM me your line number so I can get this checked out.
 
http download speeds have just dropped all of a sudden. Same download was going at around 700kbps and has now dropped to 100kbps.

In South of JHB.

Speed tests looking fine too. Was going fine and I went to make some tea and come back and all of a sudden download speeds dropped so much.
 
Last edited:
AfriGuy said:
That's odd.
Are you seeing the same results on various NZBs?
Click to expand...

Seems same with anything I download. Even tried downloading youtube video and still slow download speeds.

The downloads aren't that important so not imperative that I need them now but still it's major decrease in speed.
 
AfriGuy said:
Mind posting some results here, as well as a speedtest so I can get a better idea on what's going on?
Click to expand...

Speed test seems fine for most part. Latency is high though.

Last Result:
Download Speed: 5915 kbps (739.4 KB/sec transfer rate)
Upload Speed: 852 kbps (106.5 KB/sec transfer rate)
Latency: 22 ms
12/7/2015, 12:15:43 PM

traceroute

Tracing route to cloudyvideos.com [178.162.193.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 19 ms 18 ms 17 ms jhb-up7.ip.adsl.co.za [169.1.5.6]
4 25 ms 17 ms 17 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
5 18 ms 18 ms 17 ms 41.169.57.218
6 * * * Request timed out.
7 203 ms 205 ms 205 ms if-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6
.55.85]
8 204 ms 239 ms 208 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.1
78.2]
9 206 ms 205 ms 205 ms if-5-10.tcore2.PV9-Lisbon.as6453.net [80.231.159
.93]
10 201 ms 193 ms 194 ms if-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.
30]
11 207 ms 209 ms 203 ms if-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.
65]
12 207 ms 211 ms 204 ms if-5-2.tcore2.WYN-Marseille.as6453.net [80.231.2
00.5]
13 207 ms 203 ms 200 ms if-7-2.tcore2.FNM-Frankfurt.as6453.net [80.231.2
00.78]
14 208 ms 205 ms 203 ms if-4-2.tcore1.FR0-Frankfurt.as6453.net [195.219.
87.18]
15 208 ms 198 ms 197 ms 195.219.50.66
16 203 ms 201 ms 199 ms po3.fra1-ngn-cs2.de.leaseweb.net [178.162.223.14
1]
17 221 ms 222 ms 222 ms hosted-by.leaseweb.com [178.162.193.130]

Trace complete.
 
KoolDaffy said:
http download speeds have just dropped all of a sudden. Same download was going at around 700kbps and has now dropped to 100kbps.

In South of JHB.

Speed tests looking fine too. Was going fine and I went to make some tea and come back and all of a sudden download speeds dropped so much.
Click to expand...

what kind of tea? sometimes the quality of tea can cause issues ;) only joking, im sure AG is onto it and will have it sorted
 
KoolDaffy said:
Speed test seems fine for most part. Latency is high though.

Last Result:
Download Speed: 5915 kbps (739.4 KB/sec transfer rate)
Upload Speed: 852 kbps (106.5 KB/sec transfer rate)
Latency: 22 ms
12/7/2015, 12:15:43 PM

traceroute

Tracing route to cloudyvideos.com [178.162.193.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 19 ms 18 ms 17 ms jhb-up7.ip.adsl.co.za [169.1.5.6]
4 25 ms 17 ms 17 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
5 18 ms 18 ms 17 ms 41.169.57.218
6 * * * Request timed out.
7 203 ms 205 ms 205 ms if-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6
.55.85]
8 204 ms 239 ms 208 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.1
78.2]
9 206 ms 205 ms 205 ms if-5-10.tcore2.PV9-Lisbon.as6453.net [80.231.159
.93]
10 201 ms 193 ms 194 ms if-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.
30]
11 207 ms 209 ms 203 ms if-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.
65]
12 207 ms 211 ms 204 ms if-5-2.tcore2.WYN-Marseille.as6453.net [80.231.2
00.5]
13 207 ms 203 ms 200 ms if-7-2.tcore2.FNM-Frankfurt.as6453.net [80.231.2
00.78]
14 208 ms 205 ms 203 ms if-4-2.tcore1.FR0-Frankfurt.as6453.net [195.219.
87.18]
15 208 ms 198 ms 197 ms 195.219.50.66
16 203 ms 201 ms 199 ms po3.fra1-ngn-cs2.de.leaseweb.net [178.162.223.14
1]
17 221 ms 222 ms 222 ms hosted-by.leaseweb.com [178.162.193.130]

Trace complete.
Click to expand...

Looks good there.
Can you share something you're downloading so I can run some tests?
 


This is good and bad ... in other words: weirdomatic. :erm: That I get now steadily over 9.xx Mbps download speed on my local tests is great BUT Telkom told me years ago my rusty old copper line can never sync faster than 8 Mbps. Also why did my usual local ping of 9 - 10 ms go up to almost 30? That's not groovy, AH, not good at all. So what happened here? I'd happily trade some speed for faster latency.
 
HermanTheGerman said:


This is good and bad ... in other words: weirdomatic. :erm: That I get now steadily over 9.xx Mbps download speed on my local tests is great BUT Telkom told me years ago my rusty old copper line can never sync faster than 8 Mbps. Also why did my usual local ping of 9 - 10 ms go up to almost 30? That's not groovy, AH, not good at all. So what happened here? I'd happily trade some speed for faster latency.
Click to expand...

20-30ms isn't bad at all for local latency :) What DNS servers are you using?
Also, if your line profile is 10Mbps is can fluctuate depending on what's happening in the area. Maybe they've replaced those old rusty cables ;)

Drop me a PM with your line number and I'll see if I can find anything.
 
AfriGuy said:
20-30ms isn't bad at all for local latency :) What DNS servers are you using?
Also, if your line profile is 10Mbps is can fluctuate depending on what's happening in the area. Maybe they've replaced those old rusty cables ;)

Drop me a PM with your line number and I'll see if I can find anything.
Click to expand...
Telkom introduced new line management tools which could be the reason for the higher latency.

http://mybroadband.co.za/vb/showthread.php/665421-ADSL2-Interleave-vs-fast-path-mode
 
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