Hey guys. Need some help from someone in CPT. I'm running 20mbps VDSL.
My connection's gone belly up. Telkom were at my exchange on Tuesday and my connection has deteriorated since.
It's clearly not an AH network issue. Experiencing the same on CW.
The AH CallCentre has logged a fault with Telkom however it was a mission to convince them of an issue because "everything appears okay until it leaves our network".
Would be great if one of you could please share a speedtest as well as a traceroute (or mtr, pingplotter, etc) to the following sites.
It will help establish the issue on my line.
Further note is that Local was wildly erratic yesterday. It has stabilized, however Intl. remains a complete mess.
- speedtest.vudu.com
Normal speeds are 14mbps and better
Current - stuck solidly on 2mbps.
- www.towerstream.com - speedtest on speedtest.net. Provider - Towerstream, New York City.
Normal speeds 15mbps and better
Current - maxes out around 4.75mbps
http://www.speedtest.net/my-result/4909381530
- www.vodafone.co.uk - speedtest on speedtest.net. Provider - Vodafone, London
Normal speeds 16mbps and better
Current - maxes out at 9.53mbps
http://www.speedtest.net/my-result/4909391378
- iPad Connectivity to the AppStore is horribly slow. Occasionally times out.
Don't worry about this one - I'm not sure what host to trace to.
Thanks in advance!
PS: Tracert's to the above are incl. below.
speedtest.vudu.com -
Code:
Start: Sat Dec 12 16:38:50 2015
HOST: N54L Loss% Snt Last Avg Best Wrst StDev
1.|-- home.gateway.home.gateway 0.0% 20 0.5 0.6 0.4 0.9 0.0
2.|-- ??? 100.0 20 0.0 0.0 0.0 0.0 0.0
3.|-- cpt-up1.ip.adsl.co.za 0.0% 20 20.1 20.3 19.6 21.1 0.0
4.|-- cpt-up2.ip.adsl.co.za 0.0% 20 20.6 20.8 20.1 22.3 0.3
5.|-- cpt-net1.ip.adsl.co.za 0.0% 20 20.0 21.6 19.3 37.7 4.5
6.|-- 41.164.52.40 0.0% 20 20.5 20.4 19.8 21.2 0.0
7.|-- if-7-0.tcore2.KLT-Cape-Town.as6453.net 0.0% 20 20.3 21.2 20.3 26.7 1.2
8.|-- if-2-2.tcore1.KLT-Cape-Town.as6453.net 0.0% 20 172.4 175.1 171.5 192.5 4.1
9.|-- if-5-30.tcore2.PV9-Lisbon.as6453.net 0.0% 20 168.6 170.6 168.1 193.9 5.6
10.|-- if-2-2.tcore1.PV9-Lisbon.as6453.net 0.0% 20 172.6 173.9 172.3 182.5 2.2
11.|-- if-1-3.tcore1.SV8-Highbridge.as6453.net 0.0% 20 172.0 172.0 171.3 174.7 0.6
12.|-- if-19-2.tcore2.L78-London.as6453.net 10.0% 20 176.1 175.5 174.9 177.3 0.5
13.|-- if-2-2.tcore1.L78-London.as6453.net 0.0% 20 172.2 172.3 171.5 173.2 0.0
14.|-- if-17-2.tcore1.LDN-London.as6453.net 0.0% 20 169.2 171.8 168.7 188.4 5.7
15.|-- 80.231.62.2 0.0% 20 168.1 168.6 167.3 170.1 0.4
16.|-- ae5.mpr2.lhr2.uk.zip.zayo.com 0.0% 20 168.7 168.8 168.4 169.5 0.0
17.|-- ae27.cs1.lhr11.uk.eth.zayo.com 0.0% 20 353.6 315.1 311.0 353.6 9.4
18.|-- ae5.cs1.lhr11.uk.eth.zayo.com 0.0% 20 303.0 304.7 299.8 345.2 12.0
19.|-- ae3.cs1.ord2.us.eth.zayo.com 0.0% 20 351.5 312.7 308.9 351.5 10.0
20.|-- ae0.cs2.ord2.us.eth.zayo.com 0.0% 20 306.0 311.4 305.5 347.9 13.2
21.|-- ae5.cs2.lax112.us.eth.zayo.com 5.0% 20 309.0 320.0 308.6 346.4 12.4
22.|-- ae0.cs1.lax112.us.eth.zayo.com 5.0% 20 317.8 305.9 298.4 344.2 14.4
23.|-- ae2.cs1.sjc2.us.eth.zayo.com 5.0% 20 302.7 302.4 301.8 303.5 0.2
24.|-- ae27.cr1.sjc2.us.zip.zayo.com 5.0% 20 306.0 306.8 305.3 314.0 2.2
25.|-- ae12.er1.sjc2.us.zip.zayo.com 5.0% 20 297.3 296.7 296.1 297.4 0.0
26.|-- te2-4.cr1.mlp1.peakwebhosting.com 5.0% 20 307.8 308.1 307.5 309.0 0.0
27.|-- 67.221.32.165 5.0% 20 296.4 297.0 296.1 300.1 0.9
28.|-- speedtest.vudu.com 5.0% 20 298.1 298.1 297.3 299.0 0.0
towerstream.com -
Code:
Start: Sat Dec 12 16:34:58 2015
HOST: N54L Loss% Snt Last Avg Best Wrst StDev
1.|-- home.gateway.home.gateway 0.0% 20 0.5 0.6 0.5 0.9 0.0
2.|-- ??? 100.0 20 0.0 0.0 0.0 0.0 0.0
3.|-- cpt-up1.ip.adsl.co.za 0.0% 20 20.3 20.4 19.5 21.8 0.3
4.|-- cpt-up2.ip.adsl.co.za 0.0% 20 20.9 20.7 19.8 21.6 0.2
5.|-- cpt-net1.ip.adsl.co.za 0.0% 20 20.7 20.2 19.5 21.0 0.0
6.|-- 41.164.52.40 0.0% 20 20.6 20.4 19.8 21.1 0.0
7.|-- if-7-0.tcore1.KLT-Cape-Town.as6453.net 0.0% 20 21.2 32.0 20.4 84.1 16.3
8.|-- if-5-30.tcore2.PV9-Lisbon.as6453.net 0.0% 20 177.1 175.4 174.8 177.1 0.5
9.|-- if-2-2.tcore1.PV9-Lisbon.as6453.net 0.0% 20 179.7 179.3 178.6 180.9 0.4
10.|-- if-1-3.tcore1.SV8-Highbridge.as6453.net 0.0% 20 186.2 179.4 177.6 186.2 2.3
11.|-- if-2-2.tcore2.SV8-Highbridge.as6453.net 0.0% 20 175.2 175.7 174.6 180.7 1.4
12.|-- if-11-2.tcore1.L78-London.as6453.net 0.0% 20 181.9 181.9 180.2 183.3 0.6
13.|-- if-17-2.tcore1.LDN-London.as6453.net 0.0% 20 174.9 175.1 174.6 175.6 0.0
14.|-- 80.231.62.2 0.0% 20 174.3 175.4 174.2 185.8 2.4
15.|-- ae5.mpr2.lhr2.uk.zip.zayo.com 0.0% 20 175.0 175.0 174.2 175.5 0.0
16.|-- ae27.cs1.lhr11.uk.eth.zayo.com 5.0% 20 260.1 261.5 259.2 277.3 4.1
17.|-- ae5.cs1.lhr11.uk.eth.zayo.com 5.0% 20 256.4 265.1 251.5 303.6 14.6
18.|-- ae27.cr1.lga5.us.zip.zayo.com 5.0% 20 246.2 246.2 245.6 246.9 0.0
19.|-- ae7.mpr3.bos2.us.zip.zayo.com 5.0% 20 254.0 254.3 253.7 254.9 0.0
20.|-- 64.124.51.229.t495-rtr.towerstream.com 5.0% 20 239.4 245.5 238.7 351.7 25.7
21.|-- towerstream.com 5.0% 20 255.2 254.7 254.2 255.2 0.0
www.vodafone.co.uk
Code:
Start: Sat Dec 12 16:36:35 2015
HOST: N54L Loss% Snt Last Avg Best Wrst StDev
1.|-- home.gateway.home.gateway 0.0% 20 0.6 0.6 0.5 0.9 0.0
2.|-- ??? 100.0 20 0.0 0.0 0.0 0.0 0.0
3.|-- cpt-up1.ip.adsl.co.za 0.0% 20 20.3 20.3 19.9 20.7 0.0
4.|-- cpt-in1.ip.adsl.co.za 0.0% 20 20.5 21.2 19.7 27.2 1.4
5.|-- cpt-net1.ip.adsl.co.za 0.0% 20 19.9 20.6 19.5 28.2 1.8
6.|-- 41.164.52.40 0.0% 20 20.9 21.2 19.6 34.4 3.1
7.|-- if-7-0.tcore1.KLT-Cape-Town.as6453.net 0.0% 20 27.0 22.9 20.5 37.0 4.0
8.|-- if-5-2.tcore2.PV9-Lisbon.as6453.net 0.0% 20 175.3 175.5 174.4 178.7 1.1
9.|-- if-2-2.tcore1.PV9-Lisbon.as6453.net 0.0% 20 179.0 179.4 177.9 182.2 0.8
10.|-- if-1-3.tcore1.SV8-Highbridge.as6453.net 0.0% 20 177.9 178.8 177.3 184.9 1.7
11.|-- if-19-2.tcore2.L78-London.as6453.net 35.0% 20 189.3 182.1 180.6 189.3 2.1
12.|-- if-2-2.tcore1.L78-London.as6453.net 0.0% 20 179.0 178.5 177.5 180.3 0.5
13.|-- if-17-2.tcore1.LDN-London.as6453.net 0.0% 20 174.4 175.1 174.4 176.0 0.0
14.|-- 195.219.83.102 0.0% 20 173.8 174.4 173.8 174.9 0.0
15.|-- ae-2-70.edge7.Frankfurt1.Level3.net 0.0% 20 180.4 181.0 180.2 186.8 1.3
16.|-- ae-2-70.edge7.Frankfurt1.Level3.net 0.0% 20 180.2 181.5 180.1 199.3 4.2
17.|-- 195.16.162.102 0.0% 20 182.3 182.6 181.0 185.1 0.9
18.|-- 85.205.1.21 0.0% 20 197.7 197.7 197.3 198.2 0.0
19.|-- 85.205.1.21 0.0% 20 196.7 197.1 196.4 197.8 0.0
20.|-- 47.73.192.146 0.0% 20 206.9 206.6 206.0 207.4 0.0
21.|-- ??? 100.0 20 0.0 0.0 0.0 0.0 0.0