Afrihost New Network Feedback

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greggpb said:
Any one having trouble with Afrihost International access?

Tracing route to www.google.co.za [197.80.128.20]
over a maximum of 30 hops:

1 2 ms 2 ms 3 ms pf.freightman.local [192.168.10.1]
2 6 ms 4 ms 3 ms 172.16.50.1
3 23 ms 28 ms 24 ms 169-0-62-1.ip.afrihost.co.za [169.0.62.1]
4 952 ms 658 ms 396 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
5 29 ms 26 ms 26 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
6 26 ms 26 ms 27 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
7 26 ms 24 ms 26 ms optinet.ct1.napafrica.net [196.10.140.15]
8 51 ms 49 ms 51 ms bu-ether1.cpt-p-1.optinet.net [197.84.7.33]
9 47 ms 50 ms * te0-0-0-0.vic-p-2.optinet.net [197.84.4.35]
10 49 ms 47 ms 55 ms 102.te0-0-2-2.vic-pe-13.optinet.net [197.80.7.45
]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\gregg.FREIGHTMAN>tracert www.google.co.za

Tracing route to www.google.co.za [197.80.128.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms pf.freightman.local [192.168.10.1]
2 2 ms 23 ms 2 ms 172.16.50.1
3 23 ms 23 ms 22 ms 169-0-62-1.ip.afrihost.co.za [169.0.62.1]
4 * * * Request timed out.
5 37 ms 25 ms 24 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
6 24 ms 28 ms 35 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
7 25 ms 24 ms 27 ms optinet.ct1.napafrica.net [196.10.140.15]
8 49 ms 58 ms 45 ms te0-0-0-1.cpt-p-2.optinet.net [197.84.7.34]
9 57 ms 47 ms 49 ms tengig-0-7-0-1-vic-p-1.mweb.co.za [197.84.4.47]

10 45 ms 48 ms 47 ms 197-80-7-14.jhb.mweb.co.za [197.80.7.14]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
Click to expand...

I'm not seeing general issues at the moment. We're testing from Cape Town and all seems normal. Looks like your running your network through an exchange or proxy. Not sure if that is related.

Do you have any other ISP accounts that you can test with to see if you get the same results? Please also PM your username so I can pass onto the network team if they need to investigate from their side.
 
AfriMan said:
I'm not seeing general issues at the moment. We're testing from Cape Town and all seems normal. Looks like your running your network through an exchange or proxy. Not sure if that is related.

Do you have any other ISP accounts that you can test with to see if you get the same results? Please also PM your username so I can pass onto the network team if they need to investigate from their side.
Click to expand...

Setup is Lan > Firewall > Modem , should be pretty standard..

username pm'd
 
Hi AfriPeeps

A quick question, currently I have with you:

10Gb Capped
20meg ADSL line bundled with discount
500meg mobile

And with Vox(I bailed just before AfriGreen to my shame):
150Gb with uncapped afterhours for R164

I'm looking at a way to get everything under one roof again at you guys for as close to the amount I'm paying right now but with line bundles and what not I'm thoroughly confused... What would be the closest at you guys?
 
ScottulusMaximus said:
Hi AfriPeeps

A quick question, currently I have with you:

10Gb Capped
20meg ADSL line bundled with discount
500meg mobile

And with Vox(I bailed just before AfriGreen to my shame):
150Gb with uncapped afterhours for R164

I'm looking at a way to get everything under one roof again at you guys for as close to the amount I'm paying right now but with line bundles and what not I'm thoroughly confused... What would be the closest at you guys?
Click to expand...

We can do a 150GB / 20Mbps line Capped Bundle for R675 (https://www.afrihost.com/site/product/capped_dsl_bundles?src=website_nav)

Remember that this package will have after hours "uncapped" data :)
 
ScottulusMaximus said:
Nearly double the data cost from what I'm paying at Vox... Although not your fault that special was madness, however I'll keep it in mind if these Vox issues continue.
Click to expand...
It would be tough for them to match a special like that though. What is Vox current pricing on this deal?
 
Icemanbrfc said:
It would be tough for them to match a special like that though. What is Vox current pricing on this deal?
Click to expand...

R369, ya it's turning out to be the worst half price deal ever cos I'm now stuck with it.

EDIT: can you still use AH+ to double ADSL data? A 100GB account and Plus works out to the same as a 150GB account.
 
Last edited:
Tracing route to www.mybroadband.co.za [104.20.71.110]
over a maximum of 30 hops:

1 3 ms <1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 93 ms 92 ms 92 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 93 ms 92 ms 92 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 92 ms 92 ms 92 ms africainx.db1.napafrica.net [196.10.141.7]
6 102 ms 112 ms 103 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-1.AINX.P2P.10G.za
[41.84.13.196]
7 102 ms * 110 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africa
inx.net [41.66.181.59]
8 102 ms 102 ms 101 ms 104.20.71.110

Trace complete.

My internet is extremely slow...almost dead. My line test done earlier said I was syncing at 0 [zero]
In Durban....is AF doing some maintenance or something?
 
ScottulusMaximus said:
Nearly double the data cost from what I'm paying at Vox... Although not your fault that special was madness, however I'll keep it in mind if these Vox issues continue.
Click to expand...

Cheap is not always better. But hey, sometimes you gotta hold onto a special.

Hope you come over to the fun side of the internet again ;)
 
Alien0 said:
Tracing route to www.mybroadband.co.za [104.20.71.110]
over a maximum of 30 hops:

1 3 ms <1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 93 ms 92 ms 92 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 93 ms 92 ms 92 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 92 ms 92 ms 92 ms africainx.db1.napafrica.net [196.10.141.7]
6 102 ms 112 ms 103 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-1.AINX.P2P.10G.za
[41.84.13.196]
7 102 ms * 110 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africa
inx.net [41.66.181.59]
8 102 ms 102 ms 101 ms 104.20.71.110

Trace complete.

My internet is extremely slow...almost dead. My line test done earlier said I was syncing at 0 [zero]
In Durban....is AF doing some maintenance or something?
Click to expand...

I have no internet access now
 
Alien0 said:
Tracing route to www.mybroadband.co.za [104.20.71.110]
over a maximum of 30 hops:

1 3 ms <1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 93 ms 92 ms 92 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 93 ms 92 ms 92 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 92 ms 92 ms 92 ms africainx.db1.napafrica.net [196.10.141.7]
6 102 ms 112 ms 103 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-1.AINX.P2P.10G.za
[41.84.13.196]
7 102 ms * 110 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africa
inx.net [41.66.181.59]
8 102 ms 102 ms 101 ms 104.20.71.110

Trace complete.

My internet is extremely slow...almost dead. My line test done earlier said I was syncing at 0 [zero]
In Durban....is AF doing some maintenance or something?
Click to expand...

Can you please ping bras.afrihost.com?
 
ScottulusMaximus said:
R369, ya it's turning out to be the worst half price deal ever cos I'm now stuck with it.

EDIT: can you still use AH+ to double ADSL data? A 100GB account and Plus works out to the same as a 150GB account.
Click to expand...
Yes you can use Afri+ for double data. You just need to specify you want to double up your dsl data.

It actually works out cheaper than the 150GB Vox account I think. I think for 200GB's data you pay something like R298 which includes mobile data, and a soft cap once you reach your full cap which is nice.
 
Last edited:
Alien0 said:
Tracing route to www.mybroadband.co.za [104.20.71.110]
over a maximum of 30 hops:

1 3 ms <1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 93 ms 92 ms 92 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 93 ms 92 ms 92 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 92 ms 92 ms 92 ms africainx.db1.napafrica.net [196.10.141.7]
6 102 ms 112 ms 103 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-1.AINX.P2P.10G.za
[41.84.13.196]
7 102 ms * 110 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africa
inx.net [41.66.181.59]
8 102 ms 102 ms 101 ms 104.20.71.110

Trace complete.

My internet is extremely slow...almost dead. My line test done earlier said I was syncing at 0 [zero]
In Durban....is AF doing some maintenance or something?
Click to expand...

AfriMan said:
Can you please ping bras.afrihost.com?
Click to expand...

Pinging bras.afrihost.com [155.239.255.250]with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=91ms TTL=63
Reply from 155.239.255.250: bytes=32 time=94ms TTL=63
Reply from 155.239.255.250: bytes=32 time=92ms TTL=63
Reply from 155.239.255.250: bytes=32 time=91ms TTL=63

Ping statistics for 155.239.255.250:
Packets sent = 4, Received = 4, Lost = 4 (0% loss),
Approximate round trip times in milli-seconds:
Minimum =91 ms, Maximum = 94ms
 
Things are slow with you guys AH
Submitted support ticket at 11:15am and still no help
Ticket ID: JLW-695-42138
 
Afrihost Still Slow at

AfriGenie said:
Evening!

I'm not seeing any issues on our side at the moment. That latency is very worrisome. Could you run a traceroute to Afrihost.com please. Would you mind sending me a PM with your details so that I can check for any issues in your area.
Click to expand...

I have contacted Afrihost support and after a 40 minute wait and spoke to Vaughn and he used Elsinore.ScreenConnect.Client and played with settings but was unable to fix the problem.
I know it is not my PC as I do a speed test on my phone connected to the WiFi and the connection is still extremely slow.
I have factory reset my router and reentered the password etc.
The speed can pickup for a minute but then goes slow again.
I am lost as what to do next?

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 * * 1969 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 1658 ms 1509 ms 1543 ms jhb-in2.ip.adsl.co.za [169.1.5.30]
5 1805 ms 2070 ms 2587 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 3144 ms * * 41.169.57.218
7 1535 ms 1825 ms 2277 ms mtnns-2.jinx.net.za [196.223.14.31]
8 2791 ms 2938 ms 3198 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
9 3730 ms * 3198 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
10 2917 ms 2940 ms 3022 ms afrihost.com [41.181.185.18]

Trace complete.

[URL=http://www.speedtest.net/my-result/4992924767][/URL]
 
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