Afrihost New Network Feedback

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Switched to green acc. Nothing. : (

Tried saix acc. Nothing.
 
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Slaught3r said:
Yes/no?
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I'm not finding any signs of network problems. I was able to do a test authentication on your account, so I do not think the account is the issue.

Is your modem picking up any line readings?
 
Canopus said:
I need some advice please. With all the new streaming services becoming available, my 4Mb line is no longer sufficient. The problem is that finances are tight and I cannot really afford to pay more for internet access.

Currently my 4 Mb ADSL line is with Telkom at R299/month and I have 4 Mb Premium uncapped from Afrihost at R397/month, for a total of R696/month. I see that Afrihost is offering a 8Mb/s Premium Uncapped Bundle for R697/month. If I move my line to Afrihost and get the 8Mb bundle I will therefore pay R1 more for twice the speed.

My question is: how do I go about to do this upgrade with the least amount of hassles? I suspect that I must first request Afrihost to take over my line from Telkom. Should I then upgrade the line and data separately, and then bundle them, or bundle first and then upgrade? Or can I upgrade in one step from 4Mb data only to 8Mb bundle once the line is transferred? I tried to find some info on the website without success, and the clientzone does not give me bundle options (I suspect this is because my line is not with Afrihost).
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Just one little tip that not many people know about and which they seem to keep quiet is that you can get a 25% discount on your ADSL line from Telkom. You have to promise though that you will keep the line for at least 24 months. I have been getting this on my 10MBps line for a couple of years now. It is arranged by calling 10210, getting through to accounts and speaking firmly and politely to them. It saves me over R1200 a year.
 
electrofreeze said:
is the business optimization on again
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It's been on the entire time... You can disable it from the ClientZone, by going to Connectivity, choosing your Afrigreen account and then clicking on Business Optimization.
 
I'm really getting tired of this slowdown after about 10pm every night for the last week now, tested with telkom guest acc and everything is fine. Youtube streaming is impossible on my business acc.
 

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AfriGenie said:
I'm not finding any signs of network problems. I was able to do a test authentication on your account, so I do not think the account is the issue.

Is your modem picking up any line readings?
Click to expand...

It's very strange. Sorry I have not replied earlier, but I got frustrated and before I broke anything I rather just powered down and watched 47 Ronin.

When you say readings, do you mmean whether it's synching?
 
Slaught3r said:
It's very strange. Sorry I have not replied earlier, but I got frustrated and before I broke anything I rather just powered down and watched 47 Ronin.

When you say readings, do you mmean whether it's synching?
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The lights on your modem, what is it doing?
 
talon said:
I'm really getting tired of this slowdown after about 10pm every night for the last week now, tested with telkom guest acc and everything is fine. Youtube streaming is impossible on my business acc.
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Comparing with the guest account can be problematic becuase the routing is different. We believe it may not go through IPC, becuase we often see area where the BRAS is down completely but Guest accounts can authenticate. It's better to compare with a full ISP account (you can get a lot of free accounts these days).

Could you also ping bras.afrihost.com so that I can see the response from the exchange/bras?
 
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