Afrihost New Network Feedback

[Vorastra]

Can someone tell me, on a uncapped Afrihost account with a 4 MB ADSL line, what's the fair usage policy cap per month before they start to throttle you, on the normal home package? I'm a MWeb user and know their FUP cap per 30 days is 110 GB if on a 4 MB line.

There is no softcap. They shape you depending on how stressed the network is at a specific point in time. Heavy users are the first to be shaped when such a situation arises. Since the new network came in, personally, I have never been shaped ( and I hope it stays like that ) and I usually do around ~220GB/month.

 

[TEXTILE GUY]

Can someone tell me, on a uncapped Afrihost account with a 4 MB ADSL line, what's the fair usage policy cap per month before they start to throttle you, on the normal home package? I'm a MWeb user and know their FUP cap per 30 days is 110 GB if on a 4 MB line.

Me ... on a business account ..... nothing, no caps, no silly warnings, no shaping, no throttling .... no sharing acc... oops thats OW sorry

 

[kohlhtor]

YouTube with VPN in pe

No VPN

You can not use it without VPN
This is on a caped account 12 mb

 

[Johnatan56]

YouTube with VPN

You can not use it without VPN
This is on a caped account 12 mb

Could you add your location as well?
Going to go open some YouTube videos as well to check.


EDIT: Same, seem to have a limit of 2Mbps.

 

[AfriGuy]

Morning guys

Sorry about the issues on Saturday, our network team did have this fixed up pretty quickly though. Looks like DNS was fixed up at around 10am on Saturday.
I'm running through the thread a page at a time, there is a bit to run through, so if I miss anything just shoot me a PM

 

[AfriGuy]

I see a few guys are reporting slow throughput to YouTube today...
Please confirm the following, so we can base this on a trend and pass this onto our team.

DSL account type
Location
DNS being used

Thanks guys

 

[AfriGuy]

I downloaded NZBGet and tried to add the news.afrihost.co.za in, and port 119, but got a 502 error when trying to test the conmnection. anything im missing?

Are you using a username/ password?

 

[AfriGuy]

http://www.speedtest.net/result/5100566508.png 4Mbps sync on a 10Mbps line... pathetic. This is after telkom fixing my line the other day so that my SNR is now fine.

Please PM me your line number so I can run a few checks on what's going on here.

 

[Icemanbrfc]

Are you using a username/ password?

Am I supposed to? Lol

 

[AfriGuy]

loving the network guys!!!! XD, streaming 1080p on youtube with 4mb line (ASSIA pushed it to 5mb, but the transfer rate is still the same as a normal 4mb) from start to finish without buffering!! and thanks again for the free cap!!

View attachment 343597

Looking good

 

[AfriGuy]

Afrihost, have you been outsourcing your support to the Antarctic? I log a ticket, hear nothing for days, enquire about that ticket, get a promise to receive feedback the next day, and now I'm back to square one. Still no response on anything.

Sorry about the delays Our Support guys have been swamped lately.
Happy to check things out though, is there a ref# I can look at?

 

[AfriGuy]

Can someone please help interprete the traceroute results below. I'm not sure what is considered normal or acceptable.

Ping Test:

-snip

Results are a bit tough to make a call on, the latency is all over the show though
Can you run a ping to bras.afrihost.com please?

 

[AfriGuy]

I know this isn't the place to ask. If I am stepping on any toes - please ignore my request then.

Can any one recommend a decent wifi router (which won't break the bank) that last longer than 1 year? On my 2nd router in 2 years.

I'd recommend anything from ASUS, if you're still looking for suggestions

 

[AfriGuy]

I know its not cool to use the AH techies names in a public thread but ........

Please convey my thanks to Boston ....

I dont know how he managed to grt a Telkom crew to pull a new line on a Saturday / Sunday but he did.

Looking quite a bit better
1 1 ms 3 ms 1 ms 192.168.1.1
2 32 ms 33 ms 42 ms 169-0-4-1.ip.afrihost.co.za [169.0.4.1]
3 * * * Request timed out.
4 80 ms 68 ms 30 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
5 21 ms 49 ms 41 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
6 71 ms 94 ms 83 ms 41.162.84.192
7 113 ms 62 ms 42 ms 172.18.1.162
8 21 ms 37 ms 20 ms mtnns-2.jinx.net.za [196.223.14.31]
9 77 ms 31 ms 39 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
10 21 ms 34 ms 55 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
11 27 ms 75 ms 27 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

Only thing now - please sync line at 4megs and happy days

Woohoo, that's absolutely awesome to hear

 

[AfriGuy]

Am I supposed to? Lol

Nope, no username/ password.
Also check that SSL isn't enabled.

 

[Icemanbrfc]

Nope, no username/ password.
Also check that SSL isn't enabled.

I had no username of password in, and ssl not enabled. Alt.binz works 100%, just NZBGet gave me that 502 error. Will try again tonight and see.

 

[Icemanbrfc]

Woohoo, that's absolutely awesome to hear

Are you Boston?

 

[AfriGuy]

I had no username of password in, and ssl not enabled. Alt.binz works 100%, just NZBGet gave me that 502 error. Will try again tonight and see.

Cool. If you're having issues paste up a screengrab of your settings page so we can see what's going on.

 

[TEXTILE GUY]

Are you Boston?

Maybe Charlotte or heaven forbid - Intercourse (PA)

 

[Icemanbrfc]

Maybe Charlotte or heaven forbid - Intercourse (PA)

well Boston is fine, lets hope AfriGuy's name is not Parys